The car we rented had mechanical issues and we couldn’t use it. Someone had damaged in the past and used zip ties to try and Rescue the skid plate on the bottom of the car. As soon as we took off th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Employee at the desk was very friendly and informative. Transaction was fast. There was a problem with my Gold membership, which he pointed out and showed me how to fix. Only small issue I had was the... Se mere
My experience at the 1618 NW Broad St Murfreesboro, Tn - Hertz location was amazing. Great customer service from Jason, Kaden, Rob, and the Branch Manager Ezzard! 10/10 staff!
I like the rewards program and when the presidents circle is available the selection of vehicles. I wish the local rental locations would offer that.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
1618 Nw Broad St, 37129, Murfreesboro, Tennessee, USA
- (615) 494-1653
Your Car Rental Deals, News & Offers
4,0
God
12 anmeldelser
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Great customer service
Everyone is always so helpful and works hard to make the customer happy
14. oktober 2026
The car we rented had mechanical issues…
The car we rented had mechanical issues and we couldn’t use it. Someone had damaged in the past and used zip ties to try and
Rescue the skid plate on the bottom of the car. As soon as we took off the zip ties broke
Off and the skid plates started flapping so loudly there was no way we could use it. The person we spoke to on the emergency number was very nice and helpful. Even sent a tow truck to get the car because she new we were leaving on a trip and the rental car issue put us way behind schedule.
9. oktober 2026
I like the rewards program
I like the rewards program and when the presidents circle is available the selection of vehicles. I wish the local rental locations would offer that.
27. september 2026
Quick easy transaction
Employee at the desk was very friendly and informative. Transaction was fast. There was a problem with my Gold membership, which he pointed out and showed me how to fix. Only small issue I had was the outside of the car was pretty dirty when I got it. I believe at the time, he was the only one there and didn't have anyone to wash the car.
24. september 2026
Robert was professional and personable!
15. september 2026
Top for Me
I have never gone wrong with renting from HERTZ. They have have always been right on time with my rental and have gone above and beyond.
11. september 2026
My experience at the 1618 NW Broad St…
My experience at the 1618 NW Broad St Murfreesboro, Tn - Hertz location was amazing. Great customer service from Jason, Kaden, Rob, and the Branch Manager Ezzard! 10/10 staff!
17. september 2026
Staff was great the process was fast…
Staff was great the process was fast and easy. I recommend making your reservation for any of your rental needs.
2. september 2026
We were overcharged due to not having the vehicle they had in stock online
We were charged more for the car due to hertz not having a mid size sa
Sedan that we reserved. We were told We could cancel and go to another car rental place because the employees didnt want to upgrade us to the car they chose that was $18 more and was not our fault. They said other people reserved the same type of care before us online. If its online thats not the customers fault. They said we were supposed to call you to let you know the car wasn't going to be there until later that day and forgot to call.
The car was dirty also, fingerprints all in the inside and visible dirt on the outside.
The car kept saying to stop and take a coffee break also which was annoying.
Hertz makes a lot of rules that the employees have to follow, but this one is one that should not have happened. If the place doesn't have your car you reserved, they upgrade for free. This is the 2nd or 3rd issue i have had with hertz, will be the last.
19. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.