We had a great experience with Hertz. The pick up and drop off was super easy! The vehicle we chose was very new and clean. Communication regarding the rental beforehand via email was appreciated. W... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The location is fast and convenient. The first customer service individual, Melissa, was great. The second time I rented, I did not feel as welcomed :(
I reserved a mid-sized Nissan Path finder. When I arrived, I was told they did not have my level of vehicle available and had been giving them that arrive without a reservation because those people di... Se mere
Very easy at rental counter and also to find car and go Return was super easy drive in park and go
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
6033 S Sossaman Rd, 85212, Mesa, Arizona, USA
- (480) 988-2763
Your Car Rental Deals, News & Offers
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We had a great experience with Hertz
We had a great experience with Hertz. The pick up and drop off was super easy! The vehicle we chose was very new and clean. Communication regarding the rental beforehand via email was appreciated.
We were very happy with our experience!
people are great and the cars have been…
people are great and the cars have been great
Very easy at rental counter and also to…
Very easy at rental counter and also to find car and go
Return was super easy drive in park and go
They auto charge for gas
They auto charge for gas, even when full, then put the onus on you to dispute it
The location is fast and convenient
The location is fast and convenient. The first customer service individual, Melissa, was great. The second time I rented, I did not feel as welcomed :(
I reserved a mid-sized Nissan Path…
I reserved a mid-sized Nissan Path finder. When I arrived, I was told they did not have my level of vehicle available and had been giving them that arrive without a reservation because those people did not want the minivan. So, to make them happy Hertz gave them my vehicle instead. They tried to push me to take the minivan and I refused. I had to wait over 1 hour for them to clean another vehicle to provide what I reserved which made me late to my scheduled appointment. I went down to the National counter to see if they have anything I could reserve while waiting for Hertz to find something and the manager from Hertz leaned over the counter and yelled down to me the following remarks " so you're going to reserve through them now?" So unprofessional.
I was charged way more than confirmed
I was charged way more than my reservation. I made an online reservation and was expecting to pay the amount on the reservation. When I went to pick it up there were many additional charges. Why can't they show these charges while making an online reservation
It’s easy in and easy out
I had to wait an hour for a rental car…
I had to wait an hour for a rental car screwed up all the other plans we had and then was not even taken care of by customer service when I complained. Sucks that they weren’t very good being that them being an hour late on us getting the vehicle for whatever reason screwed up the plans that we had getting into the next city with different orders and stuff that we had going on.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







