Customer service was great in a time of other companies are so so. Devin the manager was very thorough and very patient as he was the only one on the premises he was in control of every aspect dealin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Over the past two weeks, I rented from Hertz on 75th Street in Kenosha twice, and both experiences were disappointing. The first time, I was told I was late and that my reserved vehicle was unavail... Se mere
The 2023 Tesla Model 3 that I rented was in poor shape. The interior showed wear inconsistent with a 3 tear old vehicle. The steering wheel cover was ripped off on the left side. This car looked be... Se mere
Very quick service. Terms explained thoroughly. Great car.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
5506 75th Street, Suite 105, 53142, Kenosha, Wisconsin, USA
- (262) 697-2774
Your Car Rental Deals, News & Offers
3,7
Middel
12 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Over the past two week
Over the past two weeks, I rented from Hertz on 75th Street in Kenosha twice, and both experiences were disappointing.
The first time, I was told I was late and that my reserved vehicle was unavailable. I received a different, dirty car with window marks and poor gas mileage.
The following week, I arrived on time after changing my pickup time, but my reserved vehicle was again unavailable, but i see one on the lot. The car showed 201 miles until empty at pickup and 217 at return, yet I was still charged an additional fuel fee.
Each visit felt uncomfortable and unwelcoming. Two consecutive poor experiences, including vehicle substitutions and questionable charges, are unacceptable. I hope management addresses these concerns and improves customer service.
16. oktober 2026
Customer service was great!..
Customer service was great in a time of other companies are so so. Devin the manager was very thorough and very patient as he was the only one on the premises he was in control of every aspect dealing with other customers he was friendly and made the whole transaction great from start to finish.
We are new customers to hertz in Kenosha from now on. Thank you Devin Arthur
14. oktober 2026
Devin Arthur!
1. oktober 2026
The 2023 Tesla Model 3 that I rented…
The 2023 Tesla Model 3 that I rented was in poor shape. The interior showed wear inconsistent with a 3 tear old vehicle. The steering wheel cover was ripped off on the left side. This car looked beat up.
17. september 2026
Outstanding service
Outstanding service, cars were super clean and the prices were very fair. Quick pickup and drop off ...pain free!!
17. september 2026
Total scam
Paid for services that didn’t work the whole trip!! There is a reason it is called Hertz, because it hurts to rent a car from them!! 😣
8. juli 2026
Paid tolling scam
Paid for the unlimited tolling package only to find out it is not accepted in any of the toll roads we used. Before rental inspection performed after we had car. 500 dollar deposit on a Visa Credit card. And just all around poor customer service. Will not use again.
2. juli 2026
Uopfordret anmeldelse
Excellent customer service
I had a reservation with Enterprise. When I showed up to pick up the vehicle, they told me they did not have one available. I reached out to the Kenosha Hertz location, and they were able to put me in the same class of vehicle that I had reserved with Enterprise, immediately. They could see I was flustered, thanks to Enterprise wasting my time, but they had me on the road within minutes.
Then upon return, I was driving back from Kentucky, and ran into heavy traffic in Indianapolis and Chicago (not rush hours), which delayed me in getting the car back on time. I called to let them know, and even though I was about 1/2 hour late, they didn’t charge me for another days rental. I feel their competitor would have taken advantage of my tardiness. So, I was very grateful for their compassion and understanding.
Thank you very much to the guys at Kenosha Hertz!! I would recommend them to anyone. 😊
29. juni 2026
Great vehicle and having Sirius XM and…
Great vehicle and having Sirius XM and a quick check out at the counter. Excellent experience!
9. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.