Everything about my experience was not great. The car "choices" were either 2 dirty Rogues (what I booked) or subcompact Kicks (too small). The car I ended up with had key issues and included some per... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff at the parking lot desk was more than helpful, very accommodating. Help us find the suitable car even before we asked we had a great time using that car!
Easy to get the car. Name was not on the board, but the desk had the car information already processed. Not my favorite vehicle - Volkswagon Taos.
got charged for something that I did NOT agree to and have not been able to get anyone in customer service to even acknowledge my email person who checked me out was someone I never saw before (and... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
101 Airport Access Road, 96732, Kahului, Hawaii, USA
- (808) 893-5200
Your Car Rental Deals, News & Offers
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service was great
Customer service was great. But the cleanliness of the vehicle was disgusting.
Quick and easy process to pick up and…
Quick and easy process to pick up and return vehicle.
Not Great
Everything about my experience was not great. The car "choices" were either 2 dirty Rogues (what I booked) or subcompact Kicks (too small). The car I ended up with had key issues and included some personal belongings from the previous renter. I was told there would be a $1 charge put on my personal card (this was a work trip), which is true. There was also a separate $199 charge, though. The return process took longer than I expected and no one cared about any of these issues. I had no choice for this booking but I would never recommend Hertz to anyone.
Easiest experience ever!
Easy to get the car
Easy to get the car. Name was not on the board, but the desk had the car information already processed. Not my favorite vehicle - Volkswagon Taos.
Excellent rental car company
Staff was helpful and informative…
Staff was helpful and informative regarding the early return of my vehicle.
The staff at the parking lot desk was…
The staff at the parking lot desk was more than helpful, very accommodating. Help us find the suitable car even before we asked we had a great time using that car!
No issues checking in or out.
The personnel & procedure was great great
The personnel & procedure was great ! We were just unhappy w the car!
Our car rental on Maui went very smoothly!
Our car rental on Maui went very smoothly! It was nice to have choice of cars to select from, although there were very few cars left by the time we got there. The Chevy Blazer was a decent SUV, but not one that I would ever own. The whole process was very smooth.
Great service and ease of pickup and…
Great service and ease of pickup and returning vehicle. Love the ability to select my car from different options in the same category
mis-charged and NO customer service follow up
got charged for something that I did NOT agree to and have not been able to get anyone in customer service to even acknowledge my email
person who checked me out was someone I never saw before (and I rent from the same location almost weekly) and you could tell he had no clue what he was doing and now I am facing the consequences…
with that said, as a President Circle member (remember I rent almost weekly from the same location) I would hope someone would acknowledge my email at the very least
Easy access to quality vehicle
Easy access to quality vehicle. Skipping the counter was great.
Automated Camera Scan Scam
AI automated scan of car exterior reported a small <1" ding as a $500 dent. Customer service escalated the issue. Borderline ridiculous Hertz decided to go this route.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







