We booked online via Delta frequent Flyer car rental program. Received email confirmation of booking. I was to receive various MQD points and frequent flyer points as incentive to use the program. Whi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team at the West Coliseum Boulevard location are always welcoming, my car is always ready and its just a great experience every time
Improvements can be made by cleaning the vehicle inside and outside. Booked 3-months in advance but the selection was not available.
I continue to find Hertz the best value and great service even when I shop around. I have rented from them numerous times and it has always been great service.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
725 Coliseum Blvd W, 46808, Fort Wayne, Indiana, USA
- (260) 373-1113
Your Car Rental Deals, News & Offers
3,5
Middel
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Confirmed Booking Failure
We booked online via Delta frequent Flyer car rental program. Received email confirmation of booking. I was to receive various MQD points and frequent flyer points as incentive to use the program. Which is why I booked Hertz and don't believe I will receive now. When we arrived to pick up car, there was a line of people as office was short staffed with only 1 person working. We also saw numerous handwritten signs tapped in lobby stating you do not have a confirmed reservation if you booked via a 3rd party within past 72 hours. We were advised they were sold out and have been for couple days. The gentleman working could not find our reservation in Hertz system and advised they are sold out. Thankfully he did find us a car. He had to rebook everything directly as our "confirmed reservation" via Delta app was unlocatable. The man was great. Hence why we did give 2-star rating. Your overall process and system failed. Clearly by the number of handwritten signs and other people waiting stating their confirmed bookings were lost as well, there is a disconnect and problem somewhere. I will be hesitent to use Hertz in future.
1. oktober 2026
Clean the vehicle inside and outside
Improvements can be made by cleaning the vehicle inside and outside. Booked 3-months in advance but the selection was not available.
25. september 2026
The team at the West Coliseum Boulevard…
The team at the West Coliseum Boulevard location are always welcoming, my car is always ready and its just a great experience every time
25. september 2026
Rented ahead, they tried to scam me for another $200
Rented me a vehicle a week ahead and paid for it. They demanded $200 above the rental because they were closed on Sunday and no unattended drop off. Seems they knew that a week earlier and said nothing... Bait and Switch Scam.. is no wonder their rating are so poor.. Screwed up my weekend work but I won't get scammed by these crooks
4. september 2026
Uopfordret anmeldelse
I continue to find Hertz the best value…
I continue to find Hertz the best value and great service even when I shop around.
I have rented from them numerous times and it has always been great service.
23. juni 2026
The team out of this branch is…
The team out of this branch is extremely enthusiastic, caring and knowledgeable about their products and services
26. juni 2026
Hertz picked me up and delivered me…
Hertz picked me up and delivered me back to the airport as promised. The vehicle was clean and filled with gas when I received it. The employees were friendly. Only drawback was that I had to call them to pick me up from the airport and wait 20 minutes for them and then had to remind them that I needed a ride back to the airport. Overall, very satisfied.
23. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.