Your clerk never said hello, nor made eye contact, never smiled and looked like she was bothered that I was there. Same experience picking up and when dropping off
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There's always a problem with this location. And no matter what it is, i always have to make the phone call or fix it. It took me 3 hours to fix an ez pass situation they told me wrong info about. And... Se mere
I used your company because it was recommended and supported by AAA. I placed my order on line and prepaid for the whole service in full . The day of my pick up , I was called several t... Se mere
Easy pick up and easy key drop off
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
113 Clinton Rd, 7004, Fairfield, New Jersey, USA
- (973) 244-0896
Your Car Rental Deals, News & Offers
3,0
Middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
There's always a problem with this…
There's always a problem with this location. And no matter what it is, i always have to make the phone call or fix it. It took me 3 hours to fix an ez pass situation they told me wrong info about. And i have to do it again this time too.The employees and the "manager" there are honestly useless. They hide info from you, don't bring the car to the mechanic after every use like they're supposed to. I've seen it and gotten cars like that myself. They even gave me a car that immediately needed an oil change because it was at the 10k mark. And yet they still work there. They give different info each time depending on whom you ask, and always an attitude when they give me the problem. Someone needs to clean house and hire new people. Even roadside assistance said that branch has a lot of problems and they're tired of their non sense.
6. oktober 2026
Your clerk never said hello
Your clerk never said hello, nor made eye contact, never smiled and looked like she was bothered that I was there. Same experience picking up and when dropping off
6. oktober 2026
NEVER AGAIN
I used your company because it was recommended and supported by AAA.
I placed my order on line and prepaid for the whole service in full .
The day of my pick up , I was called several times asking when I was coming in to get the car, I stated to the associate that I called and asked for a 4:30 pm pick up and it was only 1:30 pm . They were short with me and hung up. I arrived at the location to pick up the car which was very fast and a pleasant experience.
A few hours later my trip was cancelled due to the state of emergency in nj and a nor’easter hitting my area .
Literally starting at 9am the next day I tried calling the location I picked up the car 11 times
To try to cancel my rental and schedule a time to return the vehicle . No one answered at all …
Now the location was closed Saturday and Sunday but the business office was open and I called the 1800 number that the website offered for assistance with rentals .
The associate was unhelpful and stated that the dealership had to handle any refunds because I paid for it in full, and that there was nothing they could do !
We then asked for a manger and that person stated that I had to return the vehicle then call back and possibly get a return on my funds .
They stated that it’s not their responsibility if the location didn’t pick up the phone . Which we understand , but that doesn’t help the fact I paid for in full a rental that I didn’t use .
We returned the car the next day as scheduled , and attempted to try to get a refund for the lack of use . Only to have the staff there state I had to call the 1800 number …
This was ridiculous … we called the 1800 number and they refunded only 1 day rental out of 4 … REALLY ??
I will never use this company again ever again..
29. september 2026
Easy pick up and easy key drop off
10. september 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.