We were in the midst of selling both our house and car in Escondido. To get the job done required I rent a mid size SUV. Both Hertz and their Metcalf office came through perfectly with a Kia Sportage... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service. I've been renting on a consistent basis for the last 3 years and never been disappointed. Sivo is always accommodating and will upgrade me to the best rental available as... Se mere
The wait time on pick up and drop off was ridiculous. Picking up only 1 person was assisting customers when there were two other employees sitting in the back. There were 3 customers in line waiting... Se mere
The manager is professional, friendly, And considerate. Makes me feel valued.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
665 Metcalf St, 92025, Escondido, California, USA
- (760) 747-1612
Your Car Rental Deals, News & Offers
3,8
God
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hertz eased the pain of moving.
We were in the midst of selling both our house and car in Escondido. To get the job done required I rent a mid size SUV. Both Hertz and their Metcalf office came through perfectly with a Kia Sportage that got the job done for us during our final 8 days of the process.
11. oktober 2026
Poor customer service
The wait time on pick up and drop off was ridiculous. Picking up only 1 person was assisting customers when there were two other employees sitting in the back. There were 3 customers in line waiting for no reason. This was not the hertz customer service I expected. Maybe from Avis or budget car rental from somewhere like the Chicago airport but not Hertz. The drop off was even worse. I waited 30 minutes to drop off a vehicle where when it was my turn he just took the keys and asked if I wanted my receipt emailed. I had 2 children with me and my husband and toddler in the car. Nobody should wait that long if that's the drop off process.
4. oktober 2026
Sivo is a great guy
Sivo is a great guy. He works very hard, and deserves some more help.
18. september 2026
The manager is professional
The manager is professional, friendly, And considerate. Makes me feel valued.
4. september 2026
Escondido, CA on Metcalf...No customer service!
I definitelly would like to speak to someone at Hertz about our return in Escondido. The desk person refused to drop off my friend who dropped the car. She had to walk about a mile to where her own car was being serviced. The customer service sucked and he was lucky I wasn't there or he would have been called out for his lack of service. Really question now if I will use Hertz again!
3. september 2026
Excellent customer service
Excellent customer service. I've been renting on a consistent basis for the last 3 years and never been disappointed. Sivo is always accommodating and will upgrade me to the best rental available as a President Club member.
8. juli 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.