The best thing about Hertz is that there are no surprises. Car was ready, worked fine, charges were as expected and the return at ABQ was speedy. Weirdly, the charge was several hundred dollars less w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Employees very helpful and courteous. I’ve been renting every 2 months and very satisfied with there service.
I am writing to formally document my dissatisfaction with the service received at your location at 6590 Montana Ave, Suite F, El Paso, TX 79925. Upon arriving for my rental at 4:00 PM, I waited until... Se mere
I like this particular location, the service is fast and they are willing to work with me when needed.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
6590 Montana Ave F, 79925, El Paso, Texas, USA
- (915) 772-3984
Your Car Rental Deals, News & Offers
3,5
Middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am writing to formally document my…
I am writing to formally document my dissatisfaction with the service received at your location at 6590 Montana Ave, Suite F, El Paso, TX 79925. Upon arriving for my rental at 4:00 PM, I waited until 4:35 PM, at which point Assistant Manager William Smith informed me in an unprofessional manner that the reserved vehicle was unavailable and attempted to upcharge me $10 per day for an alternative. Due to the elapsed timeframe, I was unable to cancel my reservation, and I was initially provided with an incorrect contact number for assistance. While a request for management resulted in a price adjustment, the original vehicle issue remained unresolved. Furthermore, Mr. Smith’s conduct was consistently discourteous. Despite my inquiry regarding documenting the vehicle's condition—which included a scratched front bumper, a broken grill, a torn backseat, and an incomplete fuel level—I was advised that photos were unnecessary; I am concerned these preexisting damages may be attributed to me. Having noted a pattern of negative feedback regarding Mr. Smith over the past three years, I intend to share this experience publicly to alert other customers to these unprofessional practices.
1. oktober 2026
Employees very helpful and courteous
Employees very helpful and courteous. I’ve been renting every 2 months and very satisfied with there service.
1. oktober 2026
Good service
I like this particular location, the service is fast and they are willing to work with me when needed.
26. september 2026
No surprises
The best thing about Hertz is that there are no surprises. Car was ready, worked fine, charges were as expected and the return at ABQ was speedy. Weirdly, the charge was several hundred dollars less when I booked through Hertz's off-airport location, which is just a mile from their ELP counter.
15. september 2026
Becareful with the gas charge
Renting process was great, vehicle was great, only downside they gave me a vehicle with half a tank and i returned with with half a tank and got charged
almost $60 dollars because they wanted it full. Did a request via email but no help.
Becareful with the gas part other than that it was great
24. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.