Staffs are terrible and unprofessional. I was scheduled to pick up a prepaid Chevy Blazer at 08:00AM. I arrived at 7:40AM. At 7:45AM, the Chevy Blazer was driven from the lot. The office opened at 08:... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The Good- Easy pick up at a local Denver area Hertz. A very smooth and easy drop-off at Denver International Airport. The Bad- Almost immediately from pick-up we had an underinflated tire and squeaky... Se mere
Electric vehicle choices. Probably rent elsewhere if/when you stop offering electrics/hybrids. Staff at my preferred location (broomfield 120th) very helpful.
Hertz team was amazing, patient, and accommodating despite being incredibly busy with a line of people. We had a small hiccup when renting the vehicle but our Hertz guy (did not get his name) was su... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
6470 W 120th Ave D6, 80020, Broomfield, Colorado, USA
- (303) 465-0081
Your Car Rental Deals, News & Offers
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staffs are terrible and unprofessional
Staffs are terrible and unprofessional. I was scheduled to pick up a prepaid Chevy Blazer at 08:00AM. I arrived at 7:40AM. At 7:45AM, the Chevy Blazer was driven from the lot. The office opened at 08:00AM. Another staff told me that his co-worker drove the Blazer out for cleaning, asking me to wait. At 8:30AM, the car was not back from cleaning, I complained that the service was unacceptable. There was no apology, I got an accuse instead. I was told that it usually takes at least 30 minutes anyway to complete the paperwork. At 8:35AM, I was offered a Jeep Wrangler instead. I drove away in 5 minutes, not half an hour. I like Hertz, and frequently rent a car with Hertz. However, this time is unacceptable for the service. I still have question in my mind, why it took more than 45 minutes to clean the car?
Electric vehicle choices
Electric vehicle choices. Probably rent elsewhere if/when you stop offering electrics/hybrids.
Staff at my preferred location (broomfield 120th) very helpful.
Needed a rental while my car was in the…
Needed a rental while my car was in the shop. The location was convenient and the personal were very helpful.
pickup and drop off is easy and the…
pickup and drop off is easy and the local reps are always nice and very helpful.
The Good- Easy pick up at a local…
The Good- Easy pick up at a local Denver area Hertz. A very smooth and easy drop-off at Denver International Airport.
The Bad- Almost immediately from pick-up we had an underinflated tire and squeaky brakes. Whatever cleanser used inside car was so strong smelling and bad we had to keep windows open while driving the first couple of days.
Good service
Good service. Representative was cordial. Processed my rental in a timely fashion. Answered my questions.
We were very satisfied with Hertz…
We were very satisfied with Hertz customer service. The sales rep was very helpful and explained all of our options to us about extending the rental as well as insurannce coverage. Thank you!
Great service at Broomfield location!
Hertz team was amazing, patient, and accommodating despite being incredibly busy with a line of people. We had a small hiccup when renting the vehicle but our Hertz guy (did not get his name) was super patient and helped get us through and processed as quick and efficiently as possible.
Could not recommend the Broomfield location more!
Very helpful
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







