Healthcode Anmeldelser 

176
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have had occasion to seek advice from the Healthcode Customer Service team on two occasions. Both advisors were courteous, listened to the issue and very quickly navigated me towards a solution. Th... Se mere

Bedømt til 5 ud af 5 stjerner

Special shout out to Daniel Mallett - I've been really overwhelmed with setting up my PPR on Healthcode but he's been really clear and knowledgeable about it all and I no longer need to put off anythi... Se mere

Bedømt til 1 ud af 5 stjerner

Stopped doing insurance work to avoid having to deal with healthcode. Extremely un user friendly billing system which requires training to use. I only wanted to get paid but instead wasted hours of u... Se mere

Bedømt til 1 ud af 5 stjerner

Have used healthcode since inception. They run probably the most clunky website I've ever encountered- private practice register. They also act as middlemen for electronic invoices from private provid... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. også i
  3. It-sikkerhedstjeneste

Skrevet af virksomheden

Once upon a time – over 20 years ago, long before Bitcoin, TikTok and robotic surgeons were even a twinkle in the universe – we took our first baby steps into the world of encrypted online solutions for the private healthcare sector. A forward-thinking family unit – made up of key players in the sector – had a lightbulb moment. And from these ideas about a better way to connect healthcare businesses, the foundations of Healthcode were laid. Now those baby steps have become giant leaps for the industry. Continually developing, responding and breaking new ground. Pioneering new ways to improve efficiency and banish ineffective admin processes. All in the interest of making the lives of those using our solutions easier.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

176 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(176)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very helpful; profesional and proactive

Isabelle was very helpful and very professional and proactive helping me with an invoicing issue that I couldn't resolve. Thank you for the opportunity to give this feedback.

28. maj 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Adrian, many thanks for the fantastic feedback for Isabelle - it's really appreciated.

Bedømt til 5 ud af 5 stjerner

Excellent Service

Isabelle was very helpful, knowledgeable and patient. She talked me through step by step how to sort out my query and then followed this up with an email to help me in the future. Thanks Isabelle

1. maj 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Angela, many thanks for the fantastic review for Isabelle.

Bedømt til 5 ud af 5 stjerner

Will was very helpful and friendly and…

Will was very helpful and friendly and patient enough to walk me through the steps to find what I needed on the system.

1. maj 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Rita, many thanks for taking the time to leave a review, it's really appreciated.

Bedømt til 5 ud af 5 stjerner

Efficiency of high standard

I was approached by an insurance company to update PPR. My initial query was answered in a timely manner and was resolved in a couple of hours.

23. april 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi there, many thanks for the review.

Bedømt til 5 ud af 5 stjerner

Excellent service with Cintia

Excellent service with Cintia, who patiently handled my queries.

27. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi there, we appreciate you're review and your positive feedback for Cinita.

Bedømt til 5 ud af 5 stjerner

Efficient and patient responses to the problem

I got excellent help from Will without whom I could literally not have solved the problem: he was patient, understanding, helpful and extremely competent: thank you Will

25. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Ashley, many thanks for the fantastic feedback for Will.

Bedømt til 5 ud af 5 stjerner

Great Customer Service

I spoke to a customer service agent who was extremely helpful and explained what I needed to do to gain access on the system. She was clear and friendly in her approach, quickly looked up the information I needed and was a great help.

14. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hello, many thanks for this fantastic review.

Bedømt til 5 ud af 5 stjerner

Isabelle was patient and clear

Isabelle was patient and clear. She was able to provide assistance for a variety of issues with ease.

13. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Hiral, many thanks for the positive review for Isabelle.

Bedømt til 5 ud af 5 stjerner

outstanding patience

outstanding patience, know how and ability to fix problem promptly and after very brief on hold

13. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi there, many thanks for the positive review.

Bedømt til 5 ud af 5 stjerner

Superb service from Isabelle…

Superb service from Isabelle Solomon-James. This is our second attempt to resolve a very pressing issue. She was knowledgeable, calm and I have total faith that she will bring this PPR issue to a satisfactory conclusion.

12. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi there, We appreciate you taking the time to leave such positive feedback for Isabelle.

Bedømt til 5 ud af 5 stjerner

Helped via phone call to update profile

Called Healthcode today to update my contact details as I kept getting error messages. While the webpage could be a little more intuitive, Cinta on the phone was superb. She was patient, and clear with her instructions on how to update my profile.

11. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Nat, many thanks for the positive feedback for Cinita.

Bedømt til 5 ud af 5 stjerner

Thank you Cinthia for your GREAT service!

Cinthia was very helpful, patient and professional. It was a relief to speak with someone highly capable, empathic and willing. Thank you so much for resolving my problem.

6. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Lisa, many thanks for the fantastic review for Cinthia.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Cintia was very helpful. Clear explanation regarding new DD and billing through a third party.

6. marts 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Claire, many thanks for the review.

Bedømt til 5 ud af 5 stjerner

Extremely helpful customer service

Customer Service Agent, Sepand Hessamfar, was extremely helpful and quickly answered my query, and went on to provided further information allowing me to comprehensively sort out the issue.

29. februar 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi there, many thanks for the fantastic feedback for Sepand.

Bedømt til 5 ud af 5 stjerner

I can’t remember her name but she was a…

I can’t remember her name but she was a sweet girl who stayed on the phone with me while I did my entire application again. The website a bit hard to navigate but she was amazing couldn’t have done wit without her!!!!

29. februar 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Jacqeline, many thanks for the fantastic review. We really appreciate it.

Bedømt til 5 ud af 5 stjerner

Great customer service

Didn’t understand why I had been refused on healthcode for providers. Quick call with Sepand and within 15minutes everything had been sorted and awaiting verification. Really helpful and easy to get hold of.

26. februar 2024
Uopfordret anmeldelse
Healthcode-logo

Besvarelse fra Healthcode

Hi Matthew, many thanks for the review - it's really appreciated.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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