I have had occasion to seek advice from the Healthcode Customer Service team on two occasions. Both advisors were courteous, listened to the issue and very quickly navigated me towards a solution. Th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Special shout out to Daniel Mallett - I've been really overwhelmed with setting up my PPR on Healthcode but he's been really clear and knowledgeable about it all and I no longer need to put off anythi... Se mere
Stopped doing insurance work to avoid having to deal with healthcode. Extremely un user friendly billing system which requires training to use. I only wanted to get paid but instead wasted hours of u... Se mere
Have used healthcode since inception. They run probably the most clunky website I've ever encountered- private practice register. They also act as middlemen for electronic invoices from private provid... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Once upon a time – over 20 years ago, long before Bitcoin, TikTok and robotic surgeons were even a twinkle in the universe – we took our first baby steps into the world of encrypted online solutions for the private healthcare sector. A forward-thinking family unit – made up of key players in the sector – had a lightbulb moment. And from these ideas about a better way to connect healthcare businesses, the foundations of Healthcode were laid. Now those baby steps have become giant leaps for the industry. Continually developing, responding and breaking new ground. Pioneering new ways to improve efficiency and banish ineffective admin processes. All in the interest of making the lives of those using our solutions easier.
Kontaktoplysninger
Ground Floor (South), One Causeway Park, Lovett Rd, TW18 3FD, Staines-Upon-Thames, Storbritannien
- 0330 900 4900
- custserv@healthcode.co.uk
- www.healthcode.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful; profesional and proactive
Isabelle was very helpful and very professional and proactive helping me with an invoicing issue that I couldn't resolve. Thank you for the opportunity to give this feedback.

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Huge help and guidelines regarding…
Huge help and guidelines regarding update on PPR profile, thank you

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The agent was very helpful
The agent was very helpful, patient and effective

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Excellent Service
Isabelle was very helpful, knowledgeable and patient. She talked me through step by step how to sort out my query and then followed this up with an email to help me in the future. Thanks Isabelle

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Will was very helpful and friendly and…
Will was very helpful and friendly and patient enough to walk me through the steps to find what I needed on the system.

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Efficiency of high standard
I was approached by an insurance company to update PPR. My initial query was answered in a timely manner and was resolved in a couple of hours.

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Excellent service with Cintia
Excellent service with Cintia, who patiently handled my queries.

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Efficient and patient responses to the problem
I got excellent help from Will without whom I could literally not have solved the problem: he was patient, understanding, helpful and extremely competent: thank you Will

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Great Customer Service
I spoke to a customer service agent who was extremely helpful and explained what I needed to do to gain access on the system. She was clear and friendly in her approach, quickly looked up the information I needed and was a great help.

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Isabelle was patient and clear
Isabelle was patient and clear. She was able to provide assistance for a variety of issues with ease.

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outstanding patience
outstanding patience, know how and ability to fix problem promptly and after very brief on hold

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Superb service from Isabelle…
Superb service from Isabelle Solomon-James. This is our second attempt to resolve a very pressing issue. She was knowledgeable, calm and I have total faith that she will bring this PPR issue to a satisfactory conclusion.

Besvarelse fra Healthcode
Helped via phone call to update profile
Called Healthcode today to update my contact details as I kept getting error messages. While the webpage could be a little more intuitive, Cinta on the phone was superb. She was patient, and clear with her instructions on how to update my profile.

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Excellent service from Cintia Orban (Customer Service Agent)
Cintia Orban was incredibly helpful. She was patient, she explained everything very clearly and she resolved my concern.

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Thank you Cinthia for your GREAT service!
Cinthia was very helpful, patient and professional. It was a relief to speak with someone highly capable, empathic and willing. Thank you so much for resolving my problem.

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Excellent customer service
Excellent customer service. Cintia was very helpful. Clear explanation regarding new DD and billing through a third party.

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Extremely helpful customer service
Customer Service Agent, Sepand Hessamfar, was extremely helpful and quickly answered my query, and went on to provided further information allowing me to comprehensively sort out the issue.

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I can’t remember her name but she was a…
I can’t remember her name but she was a sweet girl who stayed on the phone with me while I did my entire application again. The website a bit hard to navigate but she was amazing couldn’t have done wit without her!!!!

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Great customer service
Didn’t understand why I had been refused on healthcode for providers. Quick call with Sepand and within 15minutes everything had been sorted and awaiting verification. Really helpful and easy to get hold of.

Besvarelse fra Healthcode
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