Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Se mere
Virksomheden har svaret
Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
68 Poole Road, BH4 9DZ, Westbourne, Storbritannien
- 01202 765406
4,9
Fremragende
808 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Westbourne
Thank you for your 5* review. It was lovely to arrange your holiday and I look forward to seeing you again soon. Rebecca
I had a very good experience booking my holiday. It was the first solo holiday for me and they made it much easier than I expected.
I had a very good experience
6. februar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your kind comments :)
Member of staff I dealt with
12. februar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your review
Fantastic xx
11. februar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your kind comments :)
Paula took over the booking so I knew…
Paula took over the booking so I knew everything would be ok Thank you
1. februar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your review and kind words. The feedback is much appreciated. Paula
Shaun is always very helpful and makes…
Shaun is always very helpful and makes life easy when booking with a family of 10, all with different need. Excellent
8. februar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your kind comments, it is always a pleasure to help you get your family holidays booked. If there is anything else I can help you with then please let me know, if not I look forward to seeing you again soon.
Kind regards
Sean
Paula was extremely helpful and came up…
Paula was extremely helpful and came up with some things I hadn’t thought about. She also dealt with paperwork for me. Very knowledgeable and professional. The atmosphere is very relaxed and friendly. I intend to use this office rather than go online which can be frustrating, particularly when you can’t actually speak to a person.
6. februar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you very much for your review and kind words. They are much appreciated :)
I thought Paula was very professional…
I thought Paula was very professional and informative with attention to detail. There was no rush and it was a relaxed experience. There was a friendly atmosphere in the bureau generally.
3. februar 2026
Besvarelse fra Hays Travel - Westbourne
Many thanks for your review. Always good to get great feedback :)
Hays Travel Westbourne FANTASTIC
Paula is fantastic at making you feel wonderful .she is excellent at customer servuce as is everyone in Westbourne Hays Travel
3. februar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you SO much for your review. Always happy to help :)
Besvarelse fra Hays Travel - Westbourne
Thank you for your review. We look forward to seeing you in branch more often.
Sean got me many quotes which helped me…
Sean got me many quotes which helped me work out the best dates to travel and save a significant amount of money.
20. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for booking with us again, I am glad we were able to get you a good deal for your city break. We look forward to seeing you again soon,
Kind regards
Sean
Besvarelse fra Hays Travel - Westbourne
Thank you for your kind comments :)
Qualiry service, every time!
Rebecca went out of her way to explore options fir my wishes and spent alot of effort doing so. She was friendly, accomodating and patient and found me a good deal.
Hayes is always helpful and I have found the money exchange desk efficient and conveniently close to home.
5 star in every aspect
27. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your lovely review. It was great to find you the perfect escape. I hope you will both have a wonderful time and will be in touch nearer the time regarding tickets. Rebecca
Great service
With first received amazing attention and options from Sean. And then our followup visit to make booking we saw Simon who was equally very helpful.
26. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your kind comments, I am glad between us we were able to get your holiday plans sorted. We look forward to seeing you again soon, and if there is anything further we can help you with please let us know.
Kind regards
Sean & Simon
Besvarelse fra Hays Travel - Westbourne
Thankyou
Having tried booking online
Having tried booking online, my friend and I resorted to Hays Travel, Westbourne. We experienced professional help, courteous behaviour in a warm, welcoming environment and Skye was a pleasure to deal with. She found us exactly what we wanted, sorted, booked all done with a smile. Excellent customer service and lovely atmosphere in the office.
23. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your lovely feedback - I am glad we found what you was looking for :) Skye x
First time booking an all-inclusive
Simon made my first time booking an all-inclusive getaway super easy and straightforward. He listened to what I wanted and helped me choose the best hotel and flight times for my family. He made me feel in safe hands and I would highly recommend him!
15. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thankyou so much for your lovely comments. I am so pleased I was able to help and look forward to hearing all about it :)
Very prompt response and efficient…
Very prompt response and efficient booking. Tanya even remembered the Gatwick hotel and parking we used last year and offered to book it for us.
21. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you so much for your lovely review, it was a pleasure booking your holiday again. Tanya :)
Rebecca in Westbourne pulled out all…
Rebecca in Westbourne pulled out all the stops to find us a cruise and requested cabin grade, despite us booking relatively late. When our first choice fell short, she patiently pursued second choice to a very happy conclusion. We love the personal service of the Hays Westbourne team
19. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your 5* comments. I was determined to make sure you had a special cruise to look forward to. I look forward to checking you in and will be in touch when it is time to do so. Rebecca
I thought Sky was very helpful and…
I thought Sky was very helpful and patient with myself and my brother and very good at her job x
20. januar 2026
Besvarelse fra Hays Travel - Westbourne
Thank you for your kind comments - was a pleasure to book your holiday :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.