Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service, most helpful and quick to find the right holiday for us,and also the right price can,t praise Hay,s travel Stourbridge west Midland enough, thanks to Beth.xx
Virksomheden har svaret
Claire was friendly but very professional. After spending an hour with us the first visit, going through numerous cruises, we decided they weren't what we wanted, she gave us other options. After a b... Se mere
Virksomheden har svaret
Beth always goes out of her way to ensure we receive excellent service. Helpful and friendly and understanding exactly what we need. All staff at Hays Travel Stourbridge are very welcoming and helpful... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
25 Ryemarket, DY8 1HJ, Stourbridge, Storbritannien
- 01384933326
4,9
Fremragende
987 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Third time we used hays travel
Third time we used hays travel. Beth remembered us and it was lovely to be able to book our holiday with her again.
23. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
The lady who booked my break for me was…
The lady who booked my break for me was very friendly and helpful
9. januar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your holiday
First time cruisers
We were looking to book a first time cruise + feeling a bit hesitant. The customer service offered by Abigale was exceptional who was knowledgeable on the cruising experience + offered advice on what she thought would be best for us as first time cruisers. She took time to find a suitable cabin + explained all the options available when going on a cruise. We felt confident enough to go ahead and book +now look forward to the holiday.
21. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind words! It was a pleasure to book your cruise!
Claire was absolutely brilliant
Claire was absolutely brilliant , sourcing numerous quotes to meet my holiday requirements. She always got back in touch with me straight away with different tweaks we had made and nothing was too much trouble .
We are so pleased with the service we received from Claire .
She is a credit to the company .
Now looking forward to what hopes to be an amazing trip of a lifetime for our special milestone birthdays .
21. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your amazing holiday,I'm sure it will be fantastic
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure to book your holiday.
Staff were super helpful
Sophie was extremely helpful, and made some great suggestions! I'll be booking with Sophie again.
7. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your Kind review we we look forward to booking your Holiday's in the Future
Great Staff
You managed to equal the cost I had been quoted and Abbie and your team were very friendly and pleasant.
31. januar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Abbie
Abbie, was excellent. We have used Hayes travel at various branches and Stourbridge provided very good service.
18. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Amazing agent
We have used hays travel to book our last few holidays and had a great experience. So we chose to go back and again we had the same agent and I have to say Tracey was amazing at helping us find what looks to be an amazing hotel. We were not rushed and she was very knowledgeable about the different islands we looked at. We can't wait to go.
17. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your kind review it is always a pleasure to see you and book your holiday
Good service ,knowledgeable …
Good service ,knowledgeable staff.gave all the information needed, would use hays again.
16. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Holiday.
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Friendly and couldn't do enough for…
Friendly and couldn't do enough for us...we wouldn't go anywhere else to book our holidays
11. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review it is always a pleasure to see you and book your holidays
Stourbridge branch…Claire at your Stourbridge branch was…
Claire at your Stourbridge branch was most helpful as always when we booked another cruise with her.
9. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your cruise
Terry Stevens
All the staff were really helpful and Beth who booked our holiday helped us get exactly what we wanted.
8. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your review. It is always a pleasure booking your Holidays.
Highly recommended 10 stars ⭐️ excellent…
Highly recommended 10 stars ⭐️ excellent service very helpful and friendly staff. Very helpful when we booked our holiday
8. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your lovely review. It was a pleasure to book your Holiday.
Excellent Experience
The girl we dealt with Aby was fantastic. Not pushy at all, but gave my wife all the info so we could have a chat and a think at our own leisure. We returned to book and Aby dealt with us again and was so impressed with her enthusiasm and professionalism. All the staff at the branch seem really enthusiastic and knowledgeable about the holidays. Nothing is too much trouble. A credit to your brand!
7. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind words. It was a pleasure to book your holiday!
Dealt with Gemma and Abbie so…
Dealt with Gemma and Abbie so knowledgeable and helpfull
It’s a pleasure to come to your shop
7. februar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Easy to book
28. januar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Beth was really helpful and didn’t just…
Beth was really helpful and didn’t just try to pick whatever came up first, she looked into every place she found in depth and set us up with a really great find, will come back to book my next holiday!
29. januar 2026
Besvarelse fra Hays Travel - Stourbridge
Thank you for your kind review It was a pleasure to book your holiday.
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