When we made our booking we knew where we wanted to go + hotel, Laura was very professional, polite, explained everything from start to finish. Have used Hays several times as everything is... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jade again this year has provided us with exceptional service. She put together a Canada package for us with professional expertise. And helped us with our decision booking flights for our next Florid... Se mere
Virksomheden har svaret
Great experience. Always good advice and knowledgeable. The team at Southbourne are always very willing to assist even when we are not sure where to go! Thank you for your assistance.
Virksomheden har svaret
Booked again with Chrys, very easy to do and as ever, she was so helpful, efficient and a pleasure to engage with. She knows what we like in a holiday and always delivers!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
36 Southbourne Grove, BH6 3RA, Southbourne, Storbritannien
- 01202 417700
4,9
Fremragende
487 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good knowledge and politeness
Great smiles when entering the branch, but I don't even know the name of the person who served us.
Very informative about dates, flights and check in information. Booked our allocated seats
Very helpful in my aunt's passport. With the infirmation given my aunt trotted off to the post office to get a new passport ordered. Well done
17. januar 2026
Besvarelse fra Hays Travel - Southbourne
We're happy to hear that you were greeted with smiles and found our team member informative. We appreciate your feedback regarding name recognition and are delighted we could assist with your aunt's passport. My apologies I did not give you my name, for future it is Jade :)
Just the ticket
Laura looked after us very well. She was friendly and very efficient. Also her Manager was very helpful. Between them they sorted out a holiday in Italy which was just what we were looking for.
16. januar 2026
Besvarelse fra Hays Travel - Southbourne
Thank you so much for your kind review! It was a pleasure for myself and Jade to help secure your trip to Italy. Have a lovely holiday.
Kind regards,
Laura
A really good experience
A really good experience at
Hayes travel, Laura is a great asset to the company, Made the booking really easy…
15. januar 2026
Besvarelse fra Hays Travel - Southbourne
Thank you for taking the time to leave such a kind review! I am glad to hear the booking process was easy and I hope you have a lovely time away.
Kind regards,
Laura
Thoughtful
We were given choices of holidays similar to the one we asked for. This gave several ideas to think about and clarified our decision.
13. januar 2026
Besvarelse fra Hays Travel - Southbourne
We're happy to hear that you found the holiday options we provided helpful in clarifying your decision-making process. Thank you for your positive feedback!
Great service,as usual
Great service,as usual. The girls always do their best for us
21. december 2025
Besvarelse fra Hays Travel - Southbourne
Thankyou so much for taking the time to leave your lovely review.
Chrys, Jade, Lauren & Amy
Besvarelse fra Hays Travel - Southbourne
Thank you for taking the time to send this over, we love to see clients feedback. Thank you :)
Chrys is knowledgeable and attentive
Chrys is knowledgeable and attentive. Much appreciated.
8. december 2025
Besvarelse fra Hays Travel - Southbourne
Thank you for your kinds words and taking the time to reply. Thank you :)
Laura and her manager were very helpful…
Laura and her manager were very helpful on both our visits to decide on our holiday. The booking with Laura was made very easy and clear and she was very helpful with extra information about our holiday.
30. november 2025
Besvarelse fra Hays Travel - Southbourne
Thank you so much for your kind review! It was a pleasure helping you secure your holiday, I hope you have a lovely time. - Laura
Never had a less than excellent experience
Always use the Southbourne branch.
Never had a less than excellent experience.
20. november 2025
Besvarelse fra Hays Travel - Southbourne
Thank you for taking the time to send this review over, we love reading it. :)
Besvarelse fra Hays Travel - Southbourne
Thank you so much for your kind review! We will pass this onto Amy :)
Besvarelse fra Hays Travel - Southbourne
Thank you for your kind comment, I appreciate you sending this over :)
Chrys the agent was very helpful
Chrys the agent was very helpful. A very good travel agent service in Southbourne.
18. november 2025
Besvarelse fra Hays Travel - Southbourne
Thankyou , happy that we were able to help with booking your family holiday.
Chrys, Jade, Laura & Amy
vietnam holiday
chris is very helpful,nothing is too much trouble,makes you feel at ease
14. november 2025
Besvarelse fra Hays Travel - Southbourne
Thank you for taking the time to send this review, we do appreciate you sending it. Pleased we got your holiday secured :)
Highly recommend the Southbourne branch.
Jade handled my flight booking and holiday query very efficiently and professionally.
I highly recommend the Southbourne branch, I'm always happy to leave my holiday plans in their capable hands.
12. november 2025
Besvarelse fra Hays Travel - Southbourne
Thank you, we really appreciate you taking the time to leave your review.
Chrys, Jade, Laura & Amy
Jade @Southbourne was extremely…
Jade @Southbourne was extremely professional and efficient
11. november 2025
Besvarelse fra Hays Travel - Southbourne
Thank you for taking the time to send over this review, appreciate it. Thank you for the kind words
Expert travel advice by professionals
Expert travel advice by professionals, we literally went in armed with long wish list, sat down with Chrissy, who knew the area really well....talked through preferences and when she produced exactly what we wanted....bingo! We booked there and then...a gorgeous spot in Ibitha, no early flights and even with its own sunny terrace!
9. november 2025
Besvarelse fra Hays Travel - Southbourne
Thankyou so much for your lovely review, it was lovely to see you both again and to help with another holiday for you to make more memories.
Chrys, Jade, Laura & Amy
A great help.
The travel consultant was so helpful and listened to my needs and was able to suggest different options for me as a solo traveller. We found what I hope will be the perfect hotel for my holiday in April.
31. oktober 2025
Besvarelse fra Hays Travel - Southbourne
Thank you for your lovely review! It was a pleasure helping you book your next trip. Have a lovely time in Tenerife.
Thank you,
Laura :)
Besvarelse fra Hays Travel - Southbourne
Thank you very much for your lovely review! Many thanks, Megan
Service with a smile
Lovely apprentice with the assistance of a colleague assisted me. Was good to see the encouragement given. Wouldn't go anywhere else to book, always so helpful
24. oktober 2025
Besvarelse fra Hays Travel - Southbourne
Thank you for taking the time to send over these kind words. I will make sure to pass onto Amy :)
Besvarelse fra Hays Travel - Southbourne
Thank you so much for your review, we do appreciate these kind comments. Will pass onto Amy our apprentice :)
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