Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Se mere
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Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Se mere
Virksomheden har svaret
Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Se mere
Virksomheden har svaret
After requesting more details and a quote for a trip to Istanbul and Cappadocia, Sarah created a fantastic trip to for me. The booking process was very easy and the customer service was outstanding.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
32 Regent Street, PO37 7AA, Shanklin, Storbritannien
- 01983 866266
5,0
Fremragende
664 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Shanklin
Thank you Mrs Barton , it's always a pleasure booking your trips away.
kind regard
Donna :-)
So pleasant and patient and helpful.
7. juni 2026
Besvarelse fra Hays Travel - Shanklin
Thank you for your kind words. It was a pleasure to get this booked for you. Kindest regards, Sarah
Besvarelse fra Hays Travel - Shanklin
We appreciate your kind words. We are happy we could help.
Kind Regards
Nikki + Hays Travel Shanklin
Besvarelse fra Hays Travel - Shanklin
Thankyou so much for your kind review x
Excellent staff and Very helpful
Very helpful, very informative and a really pleasant experience Sarah was brilliant and would highly recommend to all. I wouldn’t book with anyone else other than hays shanklin Isle of Wight branch. The ladies there are amazing and so helpful.
3. juni 2026
Besvarelse fra Hays Travel - Shanklin
Thank you for your lovely words :) It was a pleasure to book your dream holiday :) Kindest regards, Sarah
Teresa again was fantastic nothing to…
Teresa again was fantastic nothing to much trouble explained everything in detail listen for my requirements got me all the information in depth arranged special assistance phoned easyJet to confirm added special request for hotel this is now my third booking with Teresa each holiday has worked out perfectly Teresa is such a very knowledgeable person customer service is 100% A credit to Hays Travel may Teresa stay on at the SHANKLIN BRANCH,, should be awarded EMPLOYEE of MONTH!!! Looking forward to my up coming booked holidays
28. maj 2026
Besvarelse fra Hays Travel - Shanklin
Thankyou for your lovely review! It's always a pleasure to help you have everything you need ready for a perfect holiday
Always use hays the staff are very…
Always use hays the staff are very helpful and willing to please,they will always take the time to sort out any problems or questions you may have.
2. juni 2026
Besvarelse fra Hays Travel - Shanklin
Thank you for leaving a review, always lovely to see you and get you away on your holidays
Teresa is brilliant
Teresa is brilliant, knows us well, always gets us a great family holiday.
2. juni 2026
Besvarelse fra Hays Travel - Shanklin
Thank you for your kind review, it's always lovely to see you and find you a great holiday
Theresa was so helpful and informative…
Theresa was so helpful and informative and made my booking to Majorca easy and enjoyable.
It's always a pleasure to book in the Shanklin branch.
Thank you Theresa. X
Lesley.
28. maj 2026
Besvarelse fra Hays Travel - Shanklin
Thank you for your lovely review and for always using us to book your holidays - it's always a pleasure to see you
Besvarelse fra Hays Travel - Shanklin
Thank you for your continued loyalty. Kindest regards, Sarah
Besvarelse fra Hays Travel - Shanklin
We're so glad you had a good experience with us. Thank you for your kind words! It was a pleasure to get your next adventure booked for.
Kindest regards, Sarah
Nikki was fantastic as always,she takes…
Nikki was fantastic as always,she takes time and makes sure everything is just how you want it. I have booked a few times with Hayes and the service is always brilliant and they do there best to give you the holiday you want. I would never choose anyone else with my holiday
19. maj 2026
Besvarelse fra Hays Travel - Shanklin
I am so pleased to hear you had such a wonderful experience with us! It's fantastic to know our team took the time to ensure everything was just right for your holiday. Thank you for your continued loyalty.
Kind Regards
Nikki + Hays Travel Shanklin
Very caring and helpful
Very caring and helpful. Nothing is too much.
A very positive experience.
Dr. HUGH WITT-WILLIAMS
21. maj 2026
Besvarelse fra Hays Travel - Shanklin
Thankyou for your lovely comments, it's always a pleasure to see you
Teresa always very helpful will always…
Teresa always very helpful will always look things up if something different needed
20. maj 2026
Besvarelse fra Hays Travel - Shanklin
Always lovely to see you both and help get you booked
My wife and I found the lady her name…
My wife and I found the lady her name was Donna, who dealt with our holiday was very knowledgeable and extremely helpful. Nothing was to much trouble for her and she was never in a hurry to push us away.
Wed certainly recommend Hays to others.
13. maj 2026
Besvarelse fra Hays Travel - Shanklin
Thank you Mr & Mrs Dallimore for your Trust Pilot review your comments are much appreciated .
Donna :-)
Teresa was fantastic
Teresa was fantastic, she answered all our questions, told us everything we needed to know. And made our experience very enjoyable.
13. maj 2026
Besvarelse fra Hays Travel - Shanklin
Thank you for your kind review. So pleased to help you get away for your special celebration
Donna
Donna , as all the staff at Shanklin Hays are always helpful, friendly and go out of their way to get you the holiday you want.
Would not use any other travel agent.
14. maj 2026
Besvarelse fra Hays Travel - Shanklin
Thank you June for your lovely comments , it's always a pleasure booking your trips
kind regards
Donna
As the Shanklin branch had all my…
As the Shanklin branch had all my details from previous holidays. I was able to book over the telephone. Teresa was extremely helpful explaining any questions I had. An e-mail arrived soon after detailing my booking.
12. maj 2026
Besvarelse fra Hays Travel - Shanklin
Always a pleasure to get you away on holiday
Sarah made our booking very easy..
Sarah made our booking very easy..
We decided on a 7 day Cruise to Spain and France..She found an inside cabin that will suit our needs for what we want..and sorted everything else out for us...We have every confidence that everything will go smoothly ..Hays Travel
and the staff in Shanklin make sure everytime you get the holiday of your dreams...
12. maj 2026
Besvarelse fra Hays Travel - Shanklin
I appreciate you taking the time to share your booking experience for your upcoming cruise. I am happy to hear that I could assist in planning your next holiday. I hope you both have a wonderful time!
Kindest Regards
Sarah
Donna was very friendly
Donna was very friendly, helpful & efficient in helping us book our cruise. We would definitely visit the branch again for any future bookings.
9. maj 2026
Besvarelse fra Hays Travel - Shanklin
Thank you Kerry, it was a pleasure dealing with you and I am sure you will have a fabulous cruise
kind regards
Donna
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