After having our flights cancelled on Tuesday and calling in at such short notice, Donna was fantastic and really helped us with everything we needed. Now sat in Zante having a nice cold beer thanks t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All of our expectations were met from the moment we walked into Hays Travel Church St branch in Runcorn. We were looking to book some winter sunshine, we were asked our likes and dislikes for our holi... Se mere
Virksomheden har svaret
Donna organized are trip to see Andre Rieu's Maastricht concert next year with Shearings, The staff are so helpful and clarify everything you need to know about the holiday. Request are seats on coach... Se mere
Virksomheden har svaret
The lady was kind good at her job and found me a cheap holiday which I'm very pleased with very good service which l always use hays travel to book my holidays
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
24 Church Street, WA7 1LR, Runcorn, Storbritannien
- 01928238991
4,9
Fremragende
496 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Runcorn Church St
Thank you for your lovely comment.
Excellent Customer Service
The customer service I received was excellent. Liz took the time to find what I was looking forward and reassured me when I had questions.
Really impressed with how quickly I received holiday information and quotes.
Thanks so much Liz
2. oktober 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thanks so much for your lovely comment. Delighted we were able to get you booked here at Runcorn Church Street.
I e mailed branch and never had a Replh…
I e mailed branch and never had a Replh most unusual ?????
2. oktober 2025
Besvarelse fra Hays Travel - Runcorn Church St
I am so sorry you were disappointed with no response to your last email. I understood after your last email you were going to make enquiries onboard and try book then if you got a better deal. Once again I can only apologise. Sheila
I have booked with hays travel multiple…
I have booked with hays travel multiple times and it has always been a breeze they have great knowledge and recommendations, super efficient and really friendly, especially Sheila
2. oktober 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you for booking with Hays Travel Church Street and for your lovely comments. Delighted to help get your holiday booked.
Very helpful holiday booked with in an…
Very helpful holiday booked with in an hour nice coffe too thankyou
21. september 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you for you positive feed back, Its always nice to see you . best regards Sheila
Liz was very helpful and gave us lots…
Liz was very helpful and gave us lots of suggestions. She really understood what we were looking for.
23. september 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thanks Clarabelle! appreciate the feedback!
Liz was wonderful
Liz was wonderful.
So patient with our requests.
Listened to our requests and found holidays that suited.
She found lots of choices.
23. september 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your lovely comment and for booking with Liz at Hays Travel.
Excellent service from Sheila who…
Excellent service from Sheila who helped us to get a perfect holiday at a great price
31. august 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you for your kind comments, I'm glad we got you all sorted and hope you enjoy Mrs Egerton birthday celebrations. Sheila
Many thanks to Liz who was amazing at…
Many thanks to Liz who was amazing at booking some very complicated flights for me. She is a star!!
29. august 2025
Besvarelse fra Hays Travel - Runcorn Church St
Glad we could help have a great time away
I had a lovely day and had a lovely…
I had a lovely day and had a lovely lady serving me she found me a great holiday and it is hard sometimes to find a holiday because I am single travel and not many hotels have single rooms but the lady found me one and I am so happy to know I am going on holiday I do travel a lot and I all ways use hays travel they are so good
18. august 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your lovely comment. Glad to be able to get your holiday booked. Donna.
People who can sort it
Nothing could of been better the staff did everything to get us our city break and believe me it was not easy and straight forward but we got there so thank you
6. august 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thanks for your feedback, really appreciate it! Glad we got you sorted!
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your positive feedback. You make it so easy as you always know what you want. Sheila
IOM short break
As usual everything I wanted was sorted. Made sure got best deal,flights and hotel. Staff so pleasant and friendly I would not go anywhere else to book my trips away,5th time this year 😎😂
24. juli 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thankyou for booking with Runcorn Church Street
All the girls in the shop are excellent…
All the girls in the shop are excellent at there jobs, plus l wouldn't go anywhere else to book a holiday
23. juli 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thanks so much for your lovely comment. It was our pleasure to get your holiday booked.
I love going into Hay Travel Church St…
I love going into Hay Travel Church St Runcorn. We have booked a trip in 2027.
The staff are supremely helpful.
9. juli 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thanks so much for your lovely comment. Delighted to help get you booked!
Donna.
My first cruise holiday
Donna was a very helpful young lady, who went through everything with me, reassured me that I understood everything, and gave me tips about spending money using a card.
8. juli 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your lovely comment. Was delighted to be able to get you booked!
A very helpful staff member
The rep, Donna, was very patient courteous and understanding of our requirements (we are relatively inexperienced in booking holidays!) She took into account the desired location, flight timings etc. Great service. Thanks
2. juli 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your lovely comment. It was my pleasure, delighted to help get your holiday booked.
Karen was very helpful sorting out a…
Karen was very helpful sorting out a problem with website query for a Money card and we then looked at a holiday . Karen gave us all the information and a discount too , very helpful and friendly , great service again from Hays .
28. juni 2025
Besvarelse fra Hays Travel - Runcorn Church St
it was my pleasure, thankyou for the lovely cakes and for booking with Runcorn Church Street x
Liz was brilliant as per usual
Liz was brilliant as per usual. To be fair all the staff are very helpful and always listen to what the customer wants.
Liz got exactly the holiday I went jn to book and dispite having to ring people to add stuff...and chase for different times etc nothing was to much issue amazing little store
12. juni 2025
Besvarelse fra Hays Travel - Runcorn Church St
Delighted to help and get you booked! Thank you for your lovely comments.
I liked the fact that the rep( Karen ) went out of her way to get the best deal for us.
I like d the fact that I he
4. juni 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thanks for booking at Church Street
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.