After having our flights cancelled on Tuesday and calling in at such short notice, Donna was fantastic and really helped us with everything we needed. Now sat in Zante having a nice cold beer thanks t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All of our expectations were met from the moment we walked into Hays Travel Church St branch in Runcorn. We were looking to book some winter sunshine, we were asked our likes and dislikes for our holi... Se mere
Virksomheden har svaret
Donna organized are trip to see Andre Rieu's Maastricht concert next year with Shearings, The staff are so helpful and clarify everything you need to know about the holiday. Request are seats on coach... Se mere
Virksomheden har svaret
The lady was kind good at her job and found me a cheap holiday which I'm very pleased with very good service which l always use hays travel to book my holidays
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
24 Church Street, WA7 1LR, Runcorn, Storbritannien
- 01928238991
4,9
Fremragende
496 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff Shelia and Jess are amazing…
The staff Shelia and Jess are amazing and very helpful , had an issue and Jess sorted it out for me , I was really grateful. Staff are very knowledgeable and very friendly, always reliable give good advice too. Thanks
27. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Beryl,
We appreciate your kind words! We're so glad that our team could assist you and resolve the issue effectively. Thank you for recognizing their knowledge and helpfulness.
Jess :)
Hays Travel
Always a great experience at Hays, Runcorn Church Street!
A huge thank you to Liz for her time on Saturday in helping us to book, not one, but two holidays!!
We went in with the intention of booking Mexico, and thanks to Liz's expertise knowledge and recommendations we have booked a holiday that we cant stop thinking about. It is somewhere we have never travelled to before, but Liz gave us the insight into the areas.
Our experience in booking was great from start to finish, Liz gave us options for different hotels based on our preferences and had great suggestions based on her previous holidays or other holidaymakers. Every question we had was answered, and we didnt feel rushed into decision making.
Thank you!!! xxx
24. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your lovely review! We’re absolutely thrilled to hear that you had such a great experience with Liz on Saturday.
Thank you again for choosing us, and we hope you have the most incredible time on both of your holidays. We can’t wait to hear all about them when you’re back! Jess :)
The welcome I received in the Travel Agency was excellent 👌 👍 Thank You. 👌👍😄😊
As soon as I walked into the shop the young lady welcomed me into the shop and beckoned me in. That in it self made me want to make enquiries about booking a holiday. I was given time to ask questions about a holiday. At the end of my visit I felt really good at the opportunity to book a holiday that I want. 😄😄😄😄. All I can say now is. Thank you for the welcome I received.
24. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your lovely review I really appreciate it
Besvarelse fra Hays Travel - Runcorn Church St
Thanks for your lovely feedback. We appreciate it!
Holiday search
Liz was very helpful and attentive in various destinations we enquired about
13. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thanks for your lovely review Mr Hicks. Much appreciated!
Staff very helpful
My friend and I came to the Runcorn shop to book our holiday, from the moment we entered, staff were welcoming and helpful.
19. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
We truly appreciate you choosing to book with us and hope you have a fantastic holiday. We look forward to seeing you both again soon! Thank you!
Went in to book a holiday which I have…
Went in to book a holiday which I have not done and told Donna what I wanted and she done a great job and I booked it.
18. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thankyou for your lovely review Ramesh! We really appreciate it ☺️
Never go anywhere else
Never go anywhere else. Jess helped me choose the right hotel for us looking at different options and recommendations. Thank you
18. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thankyou for your lovely review Sheila! We really appreciate it ☺️
I dealt with Donna again and she was…
I dealt with Donna again and she was very helpful. I was looking for something for my friend and I for New York in December 26 and she found us a great location on the dates we wanted and talked us through everything very clearly.
17. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thankyou for your lovely review Christine! We really appreciate it ☺️
Staff really helpful and friendly
Staff really helpful and friendly. Listened to what I wanted and got me a great deal on a holiday. Was really easy and stress free.
9. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thankyou for your lovely review Debbie! We really appreciate it ☺️
Customer service at its best
Jess was very helpful helping me and my sister make the right choice for our holiday, she made various searches to secure the right options for us. The little things can very often be as important as the bigger things so this was very much appreciated
10. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thanks so much for your lovely review! We appreciate it!
Excellent customer service
Although we knew what we wanted, Jessica went through each company thoroughly to see what the best option was. She was very helpful.
11. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thanks so much for your lovely review Joanne. We Appreciate it!
Sheila was very efficient and helpful…
Sheila was very efficient and helpful with organising our holiday, nothing is too much trouble, all questions were answered and explained.
7. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thank you so much for your positive feedback it is very much appreciated. best regards Sheila
DECIDED TO TAKE A COACH HOLIDAY
DECIDED TO TAKE A COACH HOLIDAY, CALLED INTO HAYS TRAVEL, SAT BACK, & THEY DID ALL THE WORK FOR ME. VERY IMPRESSED.
4. januar 2026
Besvarelse fra Hays Travel - Runcorn Church St
Thank you for your lovely comment. It was my pleasure to help get you booked. Donna.
Great service
Great service. Booked two holidays and the girl was very patient with two older people.
25. november 2025
Besvarelse fra Hays Travel - Runcorn Church St
It was a pleasure to help book your holiday. Thank you for your lovely comments.
Besvarelse fra Hays Travel - Runcorn Church St
Thankyou for your kind comment. It was a pleasure booking your holiday for you. Look forward to seeing you soon. Abi :)
Listened to needs and didn’t rush
14. november 2025
Sheila was very helpful sourcing us a…
Sheila was very helpful sourcing us a cruise out as we have one passenger who was wheelchair bound
26. oktober 2025
Besvarelse fra Hays Travel - Runcorn Church St
We were happy to help get you booked. Thanks for booking with Hays Travel Runcorn Church Street.
Sheila in Hays travel Runcorn church…
Sheila in Hays travel Runcorn church street is absolutely fantastic always there to guide us through everything we need to know, makes us very welcome and booked holiday with no stress you know everything will be done correctly, she is a credit to the company, thank you for another enjoyable experience xx
21. oktober 2025
Besvarelse fra Hays Travel - Runcorn Church St
Deborah, Thank you so much for your great comments on my service. Its always a pleasure to see you coming in. Thanks again. Sheila
The advisor was very helpful polite and…
The advisor was very helpful polite and helpful as always
23. oktober 2025
Besvarelse fra Hays Travel - Runcorn Church St
Thank you for your lovely comment.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.