We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Se mere
Virksomheden har svaret
I booked my holiday at the Lancaster Store with Tom, what amazing customer service, he listened to all my requests and there was a few...but managed to get exactly what I wanted, nothing was ever too... Se mere
Virksomheden har svaret
A very pleasant and easy process. Knowledgeable and very helpful staff. A very nice experience. I will definitely use Hays Travel again.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
11 Cheapside, LA1 1LY, Lancaster, Storbritannien
- 01524889527
4,9
Fremragende
718 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We've never had a bad experience…
We've never had a bad experience booking with Hays, and this recent visit was as easy as all the others, we were met with a friendly smiling advisor who quickly got together our holiday from the information we gave her, and prices matched the holiday. It is always so easy.
1. februar 2026
Besvarelse fra Hays Travel - Lancaster
Mrs S Mitchell,
We're happy to hear that booking with us is consistently easy! It's wonderful that our advisor provided a friendly and efficient service. Thank you for your continued trust and positive feedback.
Hays Travel
Tom has been fantastic and super…
Tom has been fantastic and super helpful when helping me to organise my 30th birthday trip to Bali in November. Tom answered all of my questions without issue and made the process super easy. Tom is an asset to the team. I would definitely book with Tom and Hays Travel Lancaster again.
31. januar 2026
Besvarelse fra Hays Travel - Lancaster
Hannah Nutter,
We're happy to hear that you had such a positive experience. It's great to know that we made the process super easy when helping you organise your trip. Thank you for your recommendation!
Hays Travel Lancaster
Does exactly what it says on the side of the tin
You guys do exactly what it says on the side of the tin(as to coin a phrase). Keep up the great work.
Many thanks for your time and help.
23. januar 2026
Besvarelse fra Hays Travel - Lancaster
Tim Parkinson,
We're happy to hear that we met your expectations! We appreciate your kind words and are thankful for your time and help.
Hays Travel Lancaster
Besvarelse fra Hays Travel - Lancaster
Thank you for your review!
Hays Travel Lancaster
Holidays at the right price with a good…
Holidays at the right price with a good staff
18. januar 2026
Besvarelse fra Hays Travel - Lancaster
Trevor Hughes,
We are so happy that we can provide holidays at the right price, and that you find our staff good; we appreciate your review.
Hays Travel Lancaster
Our advisor was knowledgable about the…
Our advisor was knowledgable about the places we were considering
29. januar 2026
Besvarelse fra Hays Travel - Lancaster
Peter Walsh,
We appreciate your feedback and are glad our advisor's knowledge of your destinations helped you in your considerations.
Hays Travel
Superb people and company
Lucy and Tom took time to find me exactly what I was looking for.
I have used Hayes for the last 10 years and they have always given me good advice and arranged some amazing holidays
29. januar 2026
Besvarelse fra Hays Travel - Lancaster
Patricia Howard,
We appreciate your continued loyalty over the past 10 years! We're so glad we could provide excellent advice and arrange amazing holidays for you!
Hays Travel Lancaster
Besvarelse fra Hays Travel - Lancaster
Sue,
We appreciate your kind words! We are happy you found your experience pleasant, professional, and welcoming. Thank you for your review.
Hays Travel
Friendly and professional staff.
17. januar 2026
Besvarelse fra Hays Travel - Lancaster
Hello thank you so much for the kind feedback, was a pleasure in arranging your trip away and look forward to many more. Charlotte
We were made to feel welcome the moment…
We were made to feel welcome the moment we got though the door,very happy with the service
23. januar 2026
Besvarelse fra Hays Travel - Lancaster
Thank you so much for booking with us - we all hope you have a great time
- Logan
The advisor Logan was extremley helpful…
The advisor Logan was extremley helpful in sorting out our City break
21. januar 2026
Besvarelse fra Hays Travel - Lancaster
Thank you for this review Carmel - If you need anything at all you know my number =)
All the best,
Logan
Cadence was so helpful and personable
Cadence was so helpful and personable. She understood our needs and helped us book the holiday with minimum fuss. Hays’ app is a very useful tool and easy to use.
20. januar 2026
Besvarelse fra Hays Travel - Lancaster
Karen Thompson,
We appreciate your kind words! We're happy to hear that the booking process was smooth and that our app is a useful tool for you.
Team Hays Travel Lancaster
Face to face interaction made it very…
Face to face interaction made it very easy to change details, pick personalised requirements and ensure we had the best price available.
17. januar 2026
Besvarelse fra Hays Travel - Lancaster
We're happy to hear that our face-to-face service made it easy to personalize your booking and secure a great price. Thank you for your review!
Logan =)
Tom was amazing he guided us through…
Tom was amazing he guided us through the process, providing expert help and advice, ensuring we received the best deal which saved us money on previous quotes from other agents. Very Happy and will use again whilst also recommend for others. The countdown begins thank you Tom from Lancaster branch x
17. januar 2026
Besvarelse fra Hays Travel - Lancaster
We're happy to hear that you had such a positive experience! It's great to know that we could provide expert help and ensure you received the best deal. Thank you for your recommendation!
Lucy was very helpful indeed as this is…
Lucy was very helpful indeed as this is our first cruise
14. januar 2026
Besvarelse fra Hays Travel - Lancaster
We're happy to hear that our team member was helpful as you booked your first cruise. Thank you for your positive feedback!
Cadence was great
Cadence was great, we were trying to book a multi place stay and cruise for a birthday/anniversary celebrations. We were unsure of how to book it and exactly where we wanted to go. Cadence gave us some brilliant ideas and took care of everything including all transfers. We now can't wait to enjoy our 3 week getaway.
13. januar 2026
Besvarelse fra Hays Travel - Lancaster
We're happy to hear that you had such a positive experience while booking your special trip. It's great that we could assist with your plans, including transfers. We appreciate your feedback!
Break time l…
Tom was very helpful and made us feel positive about booking a holiday with Hays
6. januar 2026
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the lovely feedback, was a pleasure in arranging your holiday & look forward to arranging many more. Thank you
Excellent staff
Excellent staff. Well priced. Sorted everything out for us and made myself and my wife feel at ease when booking a once in a lifetime holiday.
10. januar 2026
Besvarelse fra Hays Travel - Lancaster
We're delighted to hear that our team made you both feel comfortable while planning such a special trip. Thank you for your positive feedback!
Logan =)
Excellent service.
Logan was knowledgeable and very professional and assisted me with all aspects of my holiday booking which made the experience very easy and straightforward.
Thank you Logan.
5. januar 2026
Besvarelse fra Hays Travel - Lancaster
Thank you for this review - I always love knowing that I can help people get their holiday booked in an easy way .
All the best,
Logan
They put their customers at ease
They put their customers at ease. Plus it’s great being able to actually go into a shop and discuss what you want.
7. januar 2026
Besvarelse fra Hays Travel - Lancaster
We're happy to hear that we put you at ease! Thank you for booking with us here in Lancaster! Thanks for the feedback.
Logan
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