We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Se mere
Virksomheden har svaret
I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but... Se mere
Virksomheden har svaret
I booked my holiday at the Lancaster Store with Tom, what amazing customer service, he listened to all my requests and there was a few...but managed to get exactly what I wanted, nothing was ever too... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
11 Cheapside, LA1 1LY, Lancaster, Storbritannien
- 01524889527
4,9
Fremragende
720 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The young lady in Hay's travel was…
The young lady in Hay's travel was really friendly and explained everything. A pleasure to meet her and for her to complete my i insurance for my upcoming holiday :)
11. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you for a 5 star review, I hope you have a lovely holiday and I look forward to seeing you soon :)
Cadence, Hays Travel Lancaster
Excellent service Candence who help us…
Excellent service Candence who help us with our booking is very helpful excellent at explaining everything to us she is an asset to hays
11. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you very much for the 5 star amazing review for Cadence, such lovely comments to read. Lancaster Team
On a very busy Saturday afternoon Tom…
On a very busy Saturday afternoon Tom helped us find the holiday we were looking for. Nothing was too much trouble and he found the best deal for us.
10. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review, was a pleasure in finding the holiday for you and look forward to hearing all about your travels on your return.
Lucy was brilliant even though she had…
Lucy was brilliant even though she had trouble getting through to book on computer she sorted it brilliantly more than happy
10. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the 5* review & feedback, always nice to read these comments and enjoyed making your holiday arrangements for you
I always book my holidays through Claire at Hays Lancaster
Claire always gives me the time and help I need in choosing the right holiday for me. She also makes phone calls to make sure everything will be just right for my needs and sorts out all the paperwork that is required.
8. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you for your amazing review we really appreciate this!
Knowledgable and attentive staff with a…
Knowledgable and attentive staff with a good sense of humour
9. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you for your amazing review!
Tom was very pleasant and efficient
Tom was very pleasant and efficient, finding us a last minute break at a good price
7. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Always a pleasure in arranging your trips away & thank you so much for coming back to us.
Affordable travel insurance
Went in for travel insurance and they are always quick, helpful and affordable.
6. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you for this review we really appreciate it =)
-Logan
Cruise
The staff member 'Logan' was very helpful and handled our booking very smoothly. He provided all the information that we needed. No problem at all.
6. august 2025
Besvarelse fra Hays Travel - Lancaster
Thanks for this review Janet, it is really appreciated and thank you for booking with us again!
-Logan
Very helpful staff.Lucy was polite and…
Very helpful staff.Lucy was polite and so helpful.
5. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you for your lovely comments and 5 star review. Hope we can help with more holidays in the future. Lucy
Hays Travel - Lancaster
We were met by an extremely smart gentleman called Logan, whom gave us 100% of his time. Nothing was too much trouble and we were made to feel incredibley comfortable. Logan found us a great holiday at an affordable cost. Thank you Logan!
3. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the 5 star review and incredible comments about our Logan during the booking process, we are so glad you felt comfortable. He will be so happy to read this after his day off, as Logan's manager it is really amazing to see comments like this. Thank you, The Lancaster Team
Well done Hays!
Had first class experience as usual at Hays. Very helpful, nothing was a problem!
3. august 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the 5 star review and amazing comments. We have loved reading them, this afternoon. Thank you so much for booking with us and we are so excited for your upcoming holiday. The Lancaster Team
Hays Lancaster team is the best!!!
The team at Hays Travel Lancaster are amazing, they go over and above the expectations. So we wanted to name all of the team. Claire, Tom, Cadence, Logan, Hayley, Lucy and Dawn. We are looking forward to our Vegas trip 😃
21. juli 2025
Besvarelse fra Hays Travel - Lancaster
Thanks for the incredible review, we are looking forward to counting down with you. The Lancaster Team
Brilliant customer service
Brilliant customer service, extremely helpful. Claire went the extra mile to get us the holiday package we wanted. Thanks
26. juli 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for your 5 star review and lovely comments. Really appreciate your time leaving me a review. I look forward to the countdown with you both. See you soon. Claire an the Lancaster Team
Excellent customer service
They went out of there way to find the right deal for the right price for us
20. juli 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the lovely comments and 5 star review. We appreciate you booking with us each and every time. The Lancaster Team
Piece of cake!
Logan was highly knowledgeable, sensitive, efficient and made the whole process so easy! He followed up the initial booking with after care, again making the process, for us, simple and exciting!
12. juli 2025
Besvarelse fra Hays Travel - Lancaster
Awww thank you for this review, It is really appreciated, If you need any help with anything you know where I am =)
- Logan
Excellent
Helpful friendly staff who are attentive to the customers wants and needs. Great window deals weekly, and money exchange in house.
7. juli 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for your 5 star review, it means so much to us. Thank you for booking with us and it has been wonderful to read your positive comments as well. The Lancaster Team
All the staff are so friendly and…
All the staff are so friendly and helpful. This is the third holiday we have booked through Hays so the staff are starting to know us. Always excellent service and we will continue to book any holidays through Hays. Your all doing a great job.
15. juli 2025
Besvarelse fra Hays Travel - Lancaster
Good morning Susan,
Thank you for taking the time to leave us such a lovely review.
We really appreciate it!
Best wishes
Hayley and all the team at Hays Travel Lancaster
We always receive excellent service…
We always receive excellent service from Thomas and the rest of the team but majority of the time we always go to Thomas to book holidays as he knows what we like also we only went in to change a holiday over to a different destination and ended up booking another holiday 😎 😆 I always recommend Hays travel to family and friends been to other travel agents in the past but always come back to Hays
6. juli 2025
Besvarelse fra Hays Travel - Lancaster
Thank you so much for the lovely feedback, it is always a pleasure in seeing you and arranging your trips away, look forward to many more. Tom
Besvarelse fra Hays Travel - Lancaster
Hi, Thank you for a 5 star review, we hope you have a great holiday and look forward to seeing you again soon :)
Hays Travel Lancaster
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