After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... Se mere
Virksomheden har svaret
Nice was very helpful and even though she should have been on her lunch break fully explained and researched my holiday
Virksomheden har svaret
Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered. An absolut... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
14 St Johns Road, SO30 4QU, Hedge End, Storbritannien
- 01489 790077
4,9
Fremragende
925 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I never disappointed at the out come…
I never disappointed at the out come when we book a holiday
2. juni 2026
Besvarelse fra Hays Travel - Hedge End
Thank you for the lovely review it is always a pleasure to get you booked. Thanks Steph
2person booking
It was a different transaction as I was booking at the same time as my friend who was in the cardif branch It went very well . Thanks Mollie
3. juni 2026
Besvarelse fra Hays Travel - Hedge End
Thank you for the 5-star review! I'm glad we managed to get you booked on a lovely cruise, I'm sure you will both have a great time.
Kind regards,
Mollie
Everything went well and smooth
Everything went well and smooth, no problems very helpful I was very impressed with the travel agent.
1. juni 2026
Besvarelse fra Hays Travel - Hedge End
Thank you so much for giving us a such a lovely review. Thank you for your booking. - Nici
Excellent customer service as always
31. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thank you for 5 star review, always a pleasure to get you booked. Regards Leah
Natalie was great & booked everything…
Natalie was great & booked everything for us, lots of useful information.
Got exactly the cruise we wanted
24. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thankyou for your kind review, I will pass on your comments on to Natalie!
Kind Regards, Leah :)
Besvarelse fra Hays Travel - Hedge End
Thankyou for your kind review, it was a pleasure helping you get your flights booked!
Kind Regards, Leah :)
Besvarelse fra Hays Travel - Hedge End
Hi Gwenda,
Thank you for your 5-star review, we are always happy to help.
Kind Regards,
Hays Travel Hedge End
Natalie at Hedge End is brilliant.
16. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thank you for giving us a 5* review, it means a lot to us. I will pass your comments onto Natalie
Have always dealt with Natalie
Have always dealt with Natalie. Always very helpful. Two bookings made on this same day.
15. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thank you for your positive feedback, I am sure you will have a wonderful cruise, see you soon, Natalie
Leah at Hedge End branch was amazing…
Leah at Hedge End branch was amazing helping me get the best price for a week away I will definitely go back to Hayes 100% very happy
14. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thankyou so much for your kind review, It was a pleasure helping you get this all booked up!
Kind Regards, Leah :)
Great service
Great service
I felt Nici listened to what I was looking for, she did a great job of researching the options and reporting back to me and talking through what would work
14. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thank you so much for your kind review, it was an absolute pleasure to book your holiday for you. If you need anything else then you know where I am! - Kindest regards - Nici
We always get a very warm welcome in…
We always get a very warm welcome in Hays in Hedge End.
The team there are always happy and smiling. Helping you go through what you are asking for.
Thankyou very much.
6. maj 2026
Besvarelse fra Hays Travel - Hedge End
Hi Kathy,
Thank you so much for your lovely 5-star review, we are always happy to help.
Kind Regards,
Hays Travel Hedge End
60th birthday Cruise 2028
Wouldn't use anyone else. The ladies at Hays Hedge End are always on the ball and very efficient.
10. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thank you so much for your lovely review, it was a pleasure to see you both and book this special holiday for you. - Kindest regards - Nici
So helpful
We visited Hedge End branch with no idea of what we wanted or where we wanted to go on holiday. We were met by Stephanie and she had the patience of a saint and managed to find us a great holiday, within budget for the dates we wanted. She really was brilliant. Thank you Stephanie
3. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your lovely comments on to Steph!
Kind Regards, Leah :)
Just made me at easy and took control…
Just made me at easy and took control and explained everything in easy terms thankyou
7. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thank you for the kind comments! It was a pleasure to get your family cruise booked, I'm sure you will all have a lovely time.
Kind regards,
Mollie
Bethany was extremely helpful and…
Bethany was extremely helpful and booked our cruise efficiently and kindly helped us choose the cabin 👌
7. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thankyou for your kind review, I will pass on your comments on to Steph!
Kind Regards, Leah :)
Mollie was especially helpful
Mollie was especially helpful, very well informed. Focused on our exact requirements. The booking process was smooth including airport parking, extension for room on last day. Mollie gave excellent service
5. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thank you for the lovely review! It was a pleasure to book your Crete holiday, I'm sure you will both have a great time.
Kind regards,
Mollie
Very efficient.
2. maj 2026
Besvarelse fra Hays Travel - Hedge End
Thankyou for your review, it was a pleasure helping you get your Australia trip all booked for you! :)
Besvarelse fra Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your comments on to Natalie.
Kind Regards, Leah:)
Besvarelse fra Hays Travel - Hedge End
Thank you for your positive feedback. I am sure you will have a fabulous cruise. I am happy to help with queries you have with it. See you soon, Natalie
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.