Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
I was given all the help I needed to sort out my holiday but my future Partner was vague about the holiday that I decided to cancel it. They were so understanding about me wanting to cancel my hol... Se mere
Virksomheden har svaret
Chloe was amazing she tailor made our holiday to suit us changing the hotels pick up times she found us our dream holiday we really can't thank her enough Fantastic
Virksomheden har svaret
Fantastic Katie at Cleveleys was so helpful and got us exactly what we where looking for . Would definitely book with hays travel again so easy.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
69 Victoria Road West, FY5 1AJ, Cleveleys, Storbritannien
- 01253807399
4,9
Fremragende
921 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Got what we asked for in our package…
Got what we asked for in our package holiday staff helpfully and friendly.
11. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Thank you for your 5-star review! We are so pleased to hear that our staff was helpful and friendly in arranging your package holiday. xx
Very helpful especially with me being a…
Very helpful especially with me being a single person. We have it harder when we try and book as the holidays are snapped up quicker.
11. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Christin Higgins,
We're so glad we could be helpful! We understand that booking holidays can sometimes be more challenging for single travelers, and we appreciate you sharing your experience.
Kind Regards
Hays Travel
Friendly sales assistant who listened…
Friendly sales assistant who listened to our requests and helped us to choose the appropriate holiday.
Very happy with the service we received.
18. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in choosing the perfect holiday :)
As always the Cleveleys branch has…
As always the Cleveleys branch has friendly & very capable staff to make the holiday booking process go smoothly
18. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Patricia,
Thank you for your wonderful review! We are so pleased to hear that our team was friendly and capable in making your holiday booking process smooth. We appreciate your kind words.
Kind Regards
Hays Travel
All our questions were quickly…
All our questions were quickly explained. Good communication. Happy with all the procedure
17. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Hi Diane, Thankyou so much for leaving us such a lovely review! It was a pleasure to see you both again and hopefully see you both again soon :)
Great booking experience
Great booking experience, excellent customer service, and knowledgeable, lovely staff. Will definitely use Hays Travel again.
15. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Thank you for the lovely review - we look forward to seeing you again. Sandra
Our recent great service booking with Hays Travel…
Our recent booking with Hays Travel Cleveleys branch was Quick efficient straightforward we got the holiday we wanted all paperwork was done in store and the experience was far less daunting than had I done it all myself on my computer.
8. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Thank you for the lovely review, we were happy to get you all sorted! Sandra
Staff pleasant ,ease of booking
15. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Thank you for the lovely review - I am pleased we make the booking process easy. Sandra
Yet another holiday booked with the…
Yet another holiday booked with the lovely Sophia, we always have a giggle together, lovely to see her confidence growing each visit i make. Keep up the good work Hays Travel
14. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Thank you for your wonderful review! We are delighted to hear that you always have such a positive experience with us and appreciate your kind words. We look forward to assisting you with your future travel plans!
Hayes Travel
Hayes Travel
Very easy company to deal with. So much knowledgeable help to book my Norwegian cruise with Ambassador Cruiseline. (Having said that, I would personally be very careful about booking with Ambassador Cruiseline ever again. Ambassador got full payment, my jumper was missed from my private - locked - cabin and Ambassador customer support teams, both onboard and on return will use the points raised for training purposes and to claim the “loss” on my travel insurance. Whoopee-do! Despite follow up correspondence Ambassador have shown no sign of remorse or compensation.). First and last cruise with Ambassador unless they can show some actual customer care but Hayes will be my go-to travel agent from now on. They were local, face-to-face and went the extra mile answering every question I asked. Thank you Tegan.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Cleveleys
Hi Valerie, we are very sorry to hear about your issues with Ambassador. But thankyou for leaving us such a lovely review regarding our service. We hope to see you again soon!
Besvarelse fra Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that you found our service helpful and accommodating. We appreciate you taking the time to leave a review :)
Besvarelse fra Hays Travel - Cleveleys
Thank you for your lovely review, we are so glad you are happy with our service :)
Short break to Venice
We were initally welcomed by the manager Louise Stafford and the booking was completed in a most efficient manner.
7. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that your booking experience was efficient and welcoming. We appreciate you taking the time to share your positive feedback. Thanks again, Louise xx
A really good personal service
A really good personal service. I felt looked after and it was clear the information we received. Great staff friendly and helpful.
7. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Debbie Hammond,
Thank you so much for your wonderful feedback! We are so pleased to hear that you felt looked after and found our staff friendly and helpful.
Kind Regards
Hays Travel
As always a great service
As always a great service. Katie helped us, did some comparisons on the computer to get us exactly what we wanted. Holiday for 2027 booked and direct debit set up for us.
5. juli 2026
Besvarelse fra Hays Travel - Cleveleys
SHARON FENNA,
Thank you for your wonderful review! We are so pleased to hear that our service was great and that we could help you find exactly what you were looking for. We appreciate you choosing us for your 2027 holiday.
Kind Regards
Hays Travel
Tegan was helpful and quick to respond…
Tegan was helpful and quick to respond to our queries.
3. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Stacy,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and responsive to your questions. We appreciate your kind words.
Kind Regards
Hays Travel
Besvarelse fra Hays Travel - Cleveleys
Brian Goulding,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and we truly appreciate your kind words.
Kind Regards
Hays Travel
Good Experience
Booked our first cruise with Hays Travel and it was made easy and so simple thanks to Katie at our local Hays in Cleveleys which I did over the phone. In terms of help and advice I want to say a huge thank you , every thing was taken care of.
4. juli 2026
Besvarelse fra Hays Travel - Cleveleys
Joy,
Thank you for your wonderful feedback for Katie! We are so pleased to hear that booking your first cruise was made easy and simple. We appreciate your kind words about the help and advice received.
Kind Regards
Hays Travel cleveleys
it opens on a sunday
24. juni 2026
Besvarelse fra Hays Travel - Cleveleys
Charles,
We are so glad to hear that our Sunday operating hours are convenient for you. We appreciate your positive feedback!
Kind Regards
Hays Travel
Chloe from the cleveleys branch helped…
Chloe from the cleveleys branch helped me with my holiday & it was all booked with confidence. 😃
2. juli 2026
Besvarelse fra Hays Travel - Cleveleys
We are so pleased to hear that you had such a positive experience booking your holiday with us. Thank you for your wonderful feedback! :)
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