We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Se mere
Virksomheden har svaret
The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... Se mere
Virksomheden har svaret
I usually book package holidays on line for me and my wife, but wanted to book a city break including a flight and hotel for just myself, not available through any of the mainstream companies. So I de... Se mere
Virksomheden har svaret
Grace was terrific patient, polite, understanding and thoroughly professional. A first class service we were privileged to use and gave us confidence in the company, the branch and Grace
Virksomheden har svaret
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
10a High Street, SN15 3ER, Chippenham, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sarah is extremely helpful and a very plesent lady to deal with, as is all the staff I have dealt with.

Besvarelse fra Hays Travel - Chippenham
Sarah was really lovely and very helpful. She answered all our questions and was so helpful in helping me and my friend book a fantastic holiday. She gave us her full attention and explained everything very clearly. I would not hesitate to book again, and I will be telling all my family and friends about Hay's Travel and there first class assistant.

Besvarelse fra Hays Travel - Chippenham
Excellent service from Sarah at Hays as always. Have used Sarah for all our holiday requirements for 15+ years and wouldn’t go anywhere else. Knows her stuff and very friendly . Nothing is ever a problem

Besvarelse fra Hays Travel - Chippenham
First time booking a cruise. Found the staff to be very helpful and informative. Looking forward to dealing with them again in future . However since the original review my booking was incorrectly missbooked. This was down to the people that actually made the booking resulting in the cancellation of the trip. The staff tried very hard to get things sorted but couldn’t. Very disappointed . A word of warning to future hays customers. If your agent tries to use Vista to make your booking think very,very carefully about proceeding

Besvarelse fra Hays Travel - Chippenham
Very helpful staff,cheerful,polite & very patient. Took their time finding the holiday that suited our needs. Kept us informed at all times when we couldn't decide which holiday to book. We finally found the rite one .everything was straight forward. We are now looking forward to our holiday. We always use Hays .

Besvarelse fra Hays Travel - Chippenham
Megan was very pleasant and helpful, fairly new to the travel industry, she was able to answer all our questions, and booked the holiday we wanted.
she has processed our booking and sent all confirmation. Anything she was not sure on she asked advice from her co workers.
thank you Megan

Besvarelse fra Hays Travel - Chippenham
Friendly helpful from start with Megan, followed through with both Sarah's.
Our holiday was booked through Hays Travel Chippenham.

Besvarelse fra Hays Travel - Chippenham
Sarah was helpful, informative and took time to understand what we were looking for.

Besvarelse fra Hays Travel - Chippenham
Myself and partner are both in our eighties and booked a four night city break. The lady was very helpful and talked through every stage of the booking and really reassured us.)

Besvarelse fra Hays Travel - Chippenham
Sarah was amazing as ever
4th time we have booked with her nothing is ever too much trouble x

Besvarelse fra Hays Travel - Chippenham
Always a good experience. Boards outside are dangerous...went into to sort a few details for one already booked holiday, walked out having booked another.

Besvarelse fra Hays Travel - Chippenham
Sarah was very helpful and friendly, responding to queries very quickly. She came up with excellent ideas for a trip to Istanbul, one of which she booked for us.

Besvarelse fra Hays Travel - Chippenham
Sarah was amazing we told her what we wanted and she sorted everything we needed

Besvarelse fra Hays Travel - Chippenham
Grace at the Chippenham office was very helpful and explained everything to me. Thank you so much.

Besvarelse fra Hays Travel - Chippenham
The agent (Karen) was extremely helpful. She understood our needs & took time & worked hard to get us the very best holiday.

Besvarelse fra Hays Travel - Chippenham
Great staff, very helpful, meghan in the Chippenham branch sorted us out a lovely holiday , and another colleague, sorry can’t remember her name , organised the assistance for my nearly blind husband and booked the seats etc . Great personal service for the second time , we will be back to book again.

Besvarelse fra Hays Travel - Chippenham
Karen our contact in store was brilliant , polite informative and helpful, it was only the computer system that put a slight mar on the experience.

Besvarelse fra Hays Travel - Chippenham
Holiday
Excellent all round service from Sarah Jolife as per usual . Very professional.

Besvarelse fra Hays Travel - Chippenham
We were helped by an apprentice who listened carefully to our requests and very efficiently found us a holiday We were happy to book. She sought help when required to ensure she was doing everything correctly and was supported well by a more experienced member of staff. I am sure she will become a valued member of staff as the more senior member must also be. Thank you.

Besvarelse fra Hays Travel - Chippenham
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