Megan helped us with the holiday that we chose. She was extremely helpful and professional. Nothing was too much bother for her checking things that we were asking. We have dealt with Megan before f... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kelsey is great in carrickfergus as so all the other girls who work there. They take the time to show you holidays explain things clearly and very friendly and helpful...great staff in carrickfergus
We booked our holiday through Megan last year and she walked us through the process again this year. She was super helpful, provided us with different options and made the whole process very simple an... Se mere
Virksomheden har svaret
Shannon was very helpful & explained every detail of our cruise. She compared different dates for us, nothing was any trouble. We have booked with Hays twice before. It's always a great experience wit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
22 High Street, BT38 7AF, Carrickfergus, Storbritannien
- 02893180021
4,9
Fremragende
870 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kelsey brilliant as usual
23. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
thank you for your kind feedback on Kelsey's service - Shannon
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your lovely feedback on staff in-store - Shannon
I always book my holidays through hayes…
I always book my holidays through hayes travel Carrickfergus very friendly and great correspondence
30. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your kind feedback - Shannon
Kane 26
We made our booking with Kelsey in hays Travel carrickfergus who goes the extra mile nothing is too much trouble. The other staff Shannon megan Serena and Martina all of whom are excellent and professional
28. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your kind feedback on all the staff in-store - Shannon
Shannon made my visit relaxing
Shannon made my visit relaxing . Even when it was taking along time for the person on the phone to get back to her regarding the booking. Shannon talk to me regarding my holiday places to see . She was very helpful and pleasant professional right to the end of my visit.
30. maj 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your lovely feedback on my service - Shannon
Friendly and Professional
Great service which is friendly and professional. They know their stuff. We wouldn’t look anywhere else.
26. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your lovely feedback, it was my pleasure booking your next holiday - Shannon
Booking holiday was very easy and…
Booking holiday was very easy and Shannon was very knowledgeable about the area I was interested in and looked for all the facilities I had requested. Have booked before with Hays and have not been disappointed with any aspects of the holidays the staff helped me to choose.
24. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your kind feedback on my service, it was my pleasure - Shannon
Prompt response to my first enquiry
Prompt response to my first enquiry, quick replies and attention to detail.
18. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for the lovely feedback on Kim's service in store. I will pass this onto her :) - Claire
Service Excellence
We were greeted by Megan who we had dealt with before. As always she was very professional and friendly. She took her time to find the holiday that suited our needs. Thank you Megan you're a credit to the business
16. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you so much for taking the time to leave such a lovely comment on the service Megan provided & thank you for choosing to book with us again here at Hays Travel Carrickfergus. - Kelsey Store Manager
Besvarelse fra Hays Travel - Carrickfergus
Thank you so much! It is always a pleasure to help book your next adventure! I will pass this on to Shannon. - Kelsey Store Manager
Clare answered our questions and sorted…
Clare answered our questions and sorted out a holiday for us quickly and efficiently. She was friendly and knowledgeable and put us at ease from the outset. Thank you Clare
13. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for the lovely feedback on the service Claire provided in store. I will pass this on. Kelsey Store Manager
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your kind feedback on the service in-store - Shannon
A brilliant experience
A brilliant experience in the Carrick branch.
We were dealt with overall by 2 extremely knowledgeable, friendly and helpful staff members.
Kim helped us at our first appointment, to narrow down our search and was very patient with our many different needs and requests booking a holiday for toddlers, teens, adults and pensioners. She went through everything and explained the different holiday destinations and what they had to offer and also gave details of things to help one of the family travelling with a disability. The second staff member (when we returned the next day to book and pay) was great. So knowledgeable and just made the entire booking process flawless.
Thanks
9. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Many thanks Caroline for your very kind review , I really appreciate your kind feedback. I hope you have a great holiday with all the family. Kind regards Kim
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your kind feedback it was my pleasure being able to help book your cruise holiday - Shannon
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your kind feedback on the service provided - Shannon
Besvarelse fra Hays Travel - Carrickfergus
Thank you for your kind feedback
Very simple straight forward and easy
Very simple straight forward and easy . We walked into Hayes and were greeted by Zayna told her what we wanted she was very friendly helpful and professional clicked a few buttons asked a few questions and within a very short time showed us our exact holiday. Absolutely fantastic.
5. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you so much for your lovely review it means a lot to me - Zayna :)
Kim in Carrickfergus did an excellent…
Kim in Carrickfergus did an excellent job for me. From flights to holiday booking location etc, excellent. I keep going back to my favourite travel agent.
4. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for booking with us again here at Hays Travel Carrickfergus. I will pass this onto Kim. - Kelsey Store Manager
Kim was so helpful and spent hours…
Kim was so helpful and spent hours sorting our holiday. She knew how to access information and was both professional and personable.
3. juni 2026
Besvarelse fra Hays Travel - Carrickfergus
I am so pleased to hear Kim provided such excellent and professional assistance with your holiday plans. Thank you for your kind words. I will pass this onto Kim - Kelsey Store Manager
Friendly knowledgeable staff
Friendly knowledgeable staff. They were able to guide us through the booking process. Explaining all options well without trying to pressure us into an upsell.
29. maj 2026
Besvarelse fra Hays Travel - Carrickfergus
Thank you for the lovely feedback - Kelsey
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