Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great personal service delivered at Hays Travel in Bromsgrove - again. After discussing our holiday requirements with friends we called into Hays Travel who swiftly organised our Winter Break in Tene... Se mere
Virksomheden har svaret
Easy to walk in, have a chat, get exactly what we want, pay and walk out again! Nice people, professional and efficient, no messing around swearing at the laptop!
Virksomheden har svaret
Demi was excellent Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures. Making sure all aspects were covered, advice would be available... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
92 High Street, B61 8EX, Bromsgrove, Storbritannien
- 01527903968
4,9
Fremragende
821 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
We have always had a great experience booking with Hays Travel, the staff are very helpful and knowledgeable, give great service
23. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
Thank You for leaving us a review - We pride ourselves on great customer service - this is greatly appreciated - Bromsgrove :)
Besvarelse fra Hays Travel - Bromsgrove
Thank U for your review - greatly appreciated
Natalie
Recent booking
Each time we book a holiday with Hays the staff are helpful, courteous and pleasant, going out of their way to please.
28. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
Thank you for your wonderful 5-star review! We are so pleased to hear our team consistently provides excellent service.
He booked the holiday we wanted at the…
He booked the holiday we wanted at the best price
24. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
This is great news. Thank you for leaving this review,.
Staff are always happy to help and not…
Staff are always happy to help and not rush you.
Very professional whilst giving the personal touch
23. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
Thank You for leaving a review - We pride ourselves in giving the best customer service - Team Bromsgrove
Besvarelse fra Hays Travel - Bromsgrove
Thank You for leaving a fab review - I love booking your holidays for you and the family.
Hays Travel
We booked our Holiday through HaysTravel has we always do they arevery helpfull friendly can't do enough for you,especialy Natillie who always gets us a great deal
Thank you Hays Travel
16. maj 2026
Helpful staff
Helpful staff! Pleasant,knowledgable and very helpful. Demi - you are a star! Thank you.We will be using Hayes travel for all our holiday needs.
2. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
This is great feedback - thank you for taking the time to give Demi a review- Thank You.
Besvarelse fra Hays Travel - Bromsgrove
We appreciate your kind review; we are so happy to hear that our staff made your visit a great one. We hope you choose us to arrange your next trip!
Very good customer service.
We were served by a young lady called Demi...She was in training and she was very good..was not aware until completion when she mentioned we were her 1st coach booking..very professional
12. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
We're happy to hear that you had a positive experience in Bromsgrove. We appreciate you mentioning the team member and we're glad that their service impressed you. Thank you for your feedback.
Hi went to hays travel Andrew was…
Hi went to hays travel Andrew was really great and helped us to choose the right holiday for us
5. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
We're happy to hear that our assistance helped you choose the right holiday! Thank you for sharing your positive experience with us. We hope you choose us to book your future adventures!
Very happy with efficient and helpful assistance.
I visited your Bromsgrove shop after having a telephone conversation the previous day with Natalie. Unfortunately Natalie was busy with another customer but Morgan was able to find my details and assist me most efficiently. I was happy to proceed with my booking especially as Morgan was able to source a £100 discount for me.
8. maj 2026
Besvarelse fra Hays Travel - Bromsgrove
We're so happy to hear about the great service you received in our shop! We're glad that we could assist you efficiently and find a discount for your booking. Thank you for sharing your positive experience with us!
Besvarelse fra Hays Travel - Bromsgrove
Thank you for leaving us a great review. We are so pleased you were happy with the service provided by our travel consultant
Besvarelse fra Hays Travel - Bromsgrove
We appreciate you sharing your kind words; we are so glad you found our team helpful, knowledgeable and welcoming.
Besvarelse fra Hays Travel - Bromsgrove
Great to hear this - we adore the job that we do and appreciate this. Team Bromsgrove
Excellent price for Worldwide Travel Insurance from Demi
My partner and I had been shopping around for an annual worldwide travel insurance policy for quite some time, struggling to find the right cover at a reasonable price. Demi Barratt was incredibly helpful throughout the entire process.
Demi was able to source a policy that included cruise cover, which we specifically needed for our Mediterranean cruise on P&O’s Azura in October and our Caribbean cruise on P&O’s Britannia in February. Although the policy was around £50 more than what we paid with Hays Travel two years ago, Demi still managed to secure a quote that was £150 cheaper than anything we had found online.
Communication was excellent from start to finish. Demi kept us fully updated on prices and clearly advised who we needed to contact regarding pre-existing medical conditions before the policy was issued. Everything was explained clearly and professionally, making the whole process stress-free.
Thank you, Demi, for such outstanding service. Highly recommended.
Chris & Darren
Bournemouth, UK
26. april 2026
Besvarelse fra Hays Travel - Bromsgrove
We're so happy to hear that you had a positive experience finding the right travel insurance. It's great that the policy met your specific needs, including cruise cover, at a competitive price. We appreciate your recommendation and are delighted we could provide outstanding service and a stress-free process for you both.
Saw Hannah at Hays travel Bromsgrove…
Saw Hannah at Hays travel Bromsgrove and she provided first class customer service
22. april 2026
Besvarelse fra Hays Travel - Bromsgrove
We're happy to hear that you received first-class customer service. Thank you for sharing your positive experience with us; we appreciate it.
Excellent Service
I research where I fancy travelling to & shortlist the hotels before visiting my local Hays store. Natalie in there has known me & my partner for years & knows what we like & don't like from a holiday. Always very helpful & goes the extra mile for us.
12. april 2026
Besvarelse fra Hays Travel - Bromsgrove
We appreciate you taking the time to share your kind words. It's great to know that our team member's familiarity with your preferences enhances your holiday planning. We always aim to provide helpful, personalised service.
Besvarelse fra Hays Travel - Bromsgrove
We appreciate you sharing your kind words about our helpful and friendly staff! We are so happy to be your number 1 travel agent.
Great service and knowledgeable staff.
14. april 2026
Besvarelse fra Hays Travel - Bromsgrove
We appreciate you sharing your experience. We are so happy to hear that our team could provide great support with their knowledge.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.