Brendan, thank you again for prompt, exceptional service. Would not go anywhere else as every time I book a cruise/holiday, it is seamless and every aspect is taken care of by Brendan. He is knowledge... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My husband and I have used Brendan many times now, and there’s a very good reason we keep coming back. He’s not just a travel agent who books cruises — he genuinely cares about his clients too. I’ve n... Se mere
Virksomheden har svaret
Brendan is so knowledgeable about booking a cruise. I can trust him to find the best situated cabin for my money and point out any pitfalls. I’ve just booked my 4th cruise with him. He is professional... Se mere
Virksomheden har svaret
We made a cruise booking on board which was referred to our agent. Brendan subsequently managed the finer details in his normal professional manner. Brendan is always happy to help!!!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Personal Travel Consultant Brendan O'Connor, BT6, Belfast, Storbritannien
- 02890 993 895
4,9
Fremragende
210 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I highly recommend Brendan to anyone…
I highly recommend Brendan to anyone planning a cruise. His service is truly top-notch, and I’ll definitely be booking future trips with him!
I had an absolutely fantastic experience working with my cruise travel agent Brendan! From the very beginning, he was knowledgeable, responsive, and genuinely invested in helping me plan the perfect trip. He took the time to understand exactly what I wanted, offered excellent recommendations, and handled every detail with care — cabin selection, dining options, flights and transferees.
What impressed me most was his professionalism and patience. No question was too small, and every step of the planning process felt easy and stress-free. Thanks to his expertise.
3. december 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Caroline, you are precious, just like your lovely Mum, thank-you for being so patient while I dealt with your lovely 2027 Booking... Thank-you for being so kind to me, I greatly appreciate it, Bren xxx
Excellent service
Brendan took a lot of time with us to go through the various options for our first cruise and find the best one for us. We really appreciate his years of experience and expert guidance. Hopefully the cruise will live up to his excellent service!
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Brendan O'Connor
Dear Catherine, many thanks for your very kind words and superb booking, your support and custom is greatly appreciated.
Warm Regards, Brendan
First class service once again from…
First class service once again from Brendan - we wouldn’t want to book our cruise with anyone else. Brendan’s experience, expertise, knowledge and advice are excellent and we have total confidence in his ability to sort out the best cruise for us. John and Dorma.
24. september 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Dear John & Dorma
Many thanks for your kind words on my Service via Trustpilot, you support and custom is greatly appreciated and thanks also for your wonderful cruise booking too :)
Warm Regards, Brendan
We have booked holidays many times with…
We have booked holidays many times with Brendan. He’s amazing, once again knowing exactly what sort of holiday we love and the accommodation we like to stay in. So friendly and knowledgeable and we know that we can relax now knowing everything is in hand. Just looking forward to our tickets arriving.
18. september 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Marilyn for your kind words and lovely Booking, your custom and support are greatly appreciated, Warm Regards, Brendan x
Very positive experience
Brendan was so helpful, knowledgable and patient. A n excellent tour agent.
16. september 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Teresa for your kind words and super Cruise Booking, Warm Regards, Brendan :)
A very helpful agent
Brendan was so very helpful in explaining everything thoroughly. I can highly recommend his services.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Teresa & Julian for your kind words and super Cruise Booking, Your Custom & Support of my Small Business is greatly appreciated. Warm Regards, Brendan
Brendan always gets what we want when…
Brendan always gets what we want when booking our cruise. He will go the extra mile to answer our questions before booking.
31. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Angela for your lovely words and super Cruise Booking. I appreciate your custom and support, Warm Regards, Brendan x
Excellent customer experience and knowledgeable
Our advisor Brendan was very professional and experienced with booking cruises. He chatted us through various option and was extremely helpful. I would highly recommend him.
28. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Majella for your very kind words and lovely Cruise Bookings, your custom and support is greatly appreciated.
Warm Regards, Brendan
I have used Brendan again this year to…
I have used Brendan again this year to book our cruise for next year even though we haven’t been on this years cruise yet. He takes time to go through different options and dates to find what best suits our budget and travel ideas. Nothing seems to be a bother and doesn’t put any pressure on you to book.
16. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Karen for your very kind words and lovely booking's, your custom and support are greatly appreciated. Warm Regards, Brendan
Cannot be bettered in our opinion.
Brendan, in our opinion, cannot be bettered in the level of care and service he provides.
He is always quick to acknowledge a communication, always quick with a response.
Nothing is too much trouble.
We would not give our bookings to anyone else.
24. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you so much Jackie & Ian for your very kind words and your super booking too, your custom and support are greatly appreciated. Warm Regards, Brendan xx
If I could reward more than 5 stars I…
If I could reward more than 5 stars I would!! This is our 3rd time booking a cruise with Brendan and he has been fantastic. So friendly, patient and efficient. He responds to queries in an extremely timely manner and has often gone above and beyond, helping us out well beyond office hours. We have always felt 100% secure and safe in his bookings, allowing us to truly enjoy our holidays with no hassle or stress. Brendan is professional, organised and extremely helpful. I would never consider booking again without his input. A true gent!
16. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you so much for this lovely review Sam, your custom and support are greatly appreciated. Warm Regards, Brendan
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Double Iris, always a pleasure, enjoy your upcoming cruise, warm regards, Brendan xx
No better man for the job
No better man for the job, stress free holiday all organised by Brendan ! Already have booked with him again
17. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Michael for your kind words and lovely cruise booking, very much appreciated, Warm Regards, Brendan
Just booked my first cruise and wasn't…
Just booked my first cruise and wasn't sure where to start, Brendan put so much time and effort into giving me all the advice and tips so it was a no-brainer making a booking with him. He was so helpful and efficient.
26. juli 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Carmen for your lovely review of my service, it was a pleasure to book your first cruise and I thank-you so much for your custom and support, warm regards, Brendan
Brendan was attentive
Brendan was attentive, well informed and made the whole booking process
easy. His attention to detail is very reassuring
Thanks Brendan
15. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you again Jacqui for your very kind words, it is greatly appreciated. Warm Regards, Brendan
Brendan was very helpful and a really…
Brendan was very helpful and a really nice person to deal with. He provided lots of informative and useful details.
9. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you so much Sonia for your kind words and lovely Cruise Booking, your Custom & Support are greatly appreciated, Warm Regards, Brendan
Brendan is a professional who managed…
Brendan is a professional who managed our large booking with precision and his expertise shone through. A great personality who made it all so easy.
Will definitely be using his services again.
30. juli 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Linda for your kind words and super booking, the pleasure was all mine, Warm Regards, Brendan #ThankYou #Appreciation
Any queries/questions I had Brendan was…
Any queries/questions I had Brendan was quick to respond and was very helpful. Brendan helped us book our cruise and it couldn’t have been a more easier process with the help of Brendan. Thank you so much for your help brendan
2. august 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Rachel for your very kind words and super Cruise & Stay booking, your custom and support is greatly appreciated. Warm Regadrs, Brendan
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you Fiona for your kind words and lovely booking, your custom and support is greatly appreciated, warm regards, Brendan #ThankYou #Trustpilot
Seamless booking!
Amazing service from Brendan! Informative, providing all options for our cruise booking and a little bit of personal advice for good measure. Friendly and took his time to explain app downloads, payment options and added extras. Made a minefield so much easier. A++++
27. juli 2025
Besvarelse fra Hays Travel - Brendan O'Connor
Thank-you so much Julie for your wonderful feedback and lovely Cruise Booking, the pleasure was all mine and I appreciate your support, Warm Regards, Brendan
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.