Karen talked us through different options when we visited on Sunday and was very helpful in aiding us in choosing where we wanted to go. She stayed late on the Monday to help us book our dream holiday... Se mere
Virksomheden har svaret
Lokation
Skift lokationBluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ Bluewater, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We arrived at Hays Bluewater and was welcomed by Gracie. She was brilliant… she listened to all we wanted and searched everywhere she could for the best price and to cater for our wishes. We also had... Se mere
Virksomheden har svaret
Rhona made the booking process so easy. She really took an interest in what I wanted from my holiday and carefully explained all my options. Thank you for being so helpful.
Virksomheden har svaret
Absolutely fabulous member of staff. Didn't need to book an appt, within 15 mins she'd found what we wanted within our budget. Couldn't be happier
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
Bluewater shopping centre, Bluewater Shopping Centre, DA9 9SJ, Bluewater, Storbritannien
- 01322518798
4,9
Fremragende
1 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful young lady,Gracie,nothing…
Very helpful young lady,Gracie,nothing too much trouble.A1
18. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for our lovely review
Kind regards
Millie
Great service as usual from Layla
Great service as usual from Layla. Made the booking experience easy and provided very useful information and advice.
18. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for our lovely review
Kind regards
Millie
Your rep Jocelyn was fantastic in every…
Your rep Jocelyn was fantastic in every way, she answered all our questions hence why we book straight away
16. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for our lovely review
Kind regards
Millie
Quick service very professional staff
10. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for our lovely review
Kind regards
Evie
Besvarelse fra Hays Travel - Bluewater
Thank you for our lovely review
Kind regards
Evie
There have been good elements and not…
There have been good elements and not so good elements. The good elements was the way we were delt with with good customer service. The bits that could do with some work was following up on our holiday booking. It took me ringing back to get the holiday booked with the expectation left that we would be contacted once the price was confirmed. The three day delay in booking incured a price increase which kindly Hayes absorbed. We will be using Hayes again for our holidays as the good outweighed the bad.
7. maj 2026
Besvarelse fra Hays Travel - Bluewater
Dillen Atkinson,
We appreciate your feedback and are glad our customer service was a positive aspect. We acknowledge the delay in booking and the price increase, and we're pleased we could absorb that cost. We are committed to improving our follow-up process.
Kind Regards,
Gracie
Gracie found our perfect holiday
Gracie took onboard what we were after and found us the perfect holiday along with a coffee and biscuits while we searched
they matched internet price but will do all the checking in and printing off for us
13. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
this is the 3rd time i have used Hayes…
this is the 3rd time i have used Hayes as i have found the staff to be helpful, courteous, and very approachable. i especially like that they really want to help you find the right holiday for you. i especially liked the way Larraine (staff member who works at the branch at Bluewater) double- checked everything and even phone the Foxhunter Park where i am going to inform them that as i am presently using crutches to please "house" me near the facilities (shops etc) and i will definitely recommend the company for their excellent service
10. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
How easy it was talking to the rep what…
How easy it was talking to the rep what we wanted within minutes all booked and the price was right
10. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
Very good service
Upon walking in the store, service was almost immediate and greeted with a smile and a good attitude.
Gracie was very thorough and listened to our wants and needs and accommodated those. Gracie gave personal experiences from the area and provided a good insight.
10. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
Helpfulness of staff and efficient
10. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
Rhonda was very helpful and managed to…
Rhonda was very helpful and managed to sort out holiday for us very grateful.
9. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards
Karen
The staff are friendly helpful and…
The staff are friendly helpful and fines you the best price
9. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards,
Jocelyn
Besvarelse fra Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Warm Welcome
So far so good. I had a warm welcome when I entered the store at Bluewater and was greeted by Kathleen the branch manager. We had a chat about my destination and she negotiated a good deal with the travel company Just You.... and I booked the holiday.
6. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards,
Louisa
Came in to pay a balance and book our…
Came in to pay a balance and book our 2028 Cruise
Once again great service from Kath, always friendly and helpful...nothing too much trouble
5. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Karen
Gracie was amazing
Gracie was amazing so friendly and knowledgeable she made the whole booking experience so personal! Rhona was also extremely helpful and supportive !
2. maj 2026
Besvarelse fra Hays Travel - Bluewater
Thank you for your lovely review.
Kind regards,
Gracie
Once again excellent service.
Once again excellent service.
Very pleased with the service we received whilst booking our holiday
18. april 2026
Besvarelse fra Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
Excellent service and with a smile
22. april 2026
Besvarelse fra Hays Travel - Bluewater
Thank you so much for your lovely review.
Kind regards
Millie
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