I think I can help explain the bad reviews here. Turns out Hasbro don't actually manufacturer (at least some) of their toys. They allow the manufacturer to use the name Hasbro though. The connect 4 I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve used The Hasbro pulse department to order collectibles on several occasions and they were always great. My last 2 orders though have come back with their display packing (yes, most of us colle... Se mere
I bought the Hasbro Crossfire 2026 version and unfortunately had problems with it because the toy was faulty. I contacted Hasbro through their support page, but it took a very long time to rece... Se mere
Bought Power Rangers 6 Pack and Blue Ranger Weapon came broken. Their customer service just sent me to a Global "Care" team because they didn't want to help me, and eventually said that team couldn't... Se mere
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Hasbro no help.
We purchased my little pony snow globe maker from Hasbro toys for our daughter for xmas when our daughter made these we found one does not turn (they have a cog that is ment to turn the pony inside) the other works but all the water leaks out in 24 hrs.
We we contacted Hasbro they informed us that another company make them for them and supplied me a number to call so when I called this number I was told straight away that this number is not for general public ( how rude is that) so know we have a daughter who thinks santa brings rubbish toys that don't work.
The company just pass the blame with no help at all.
Seriously not happy.
7. januar 2018
Uopfordret anmeldelse
Awesome aftercare - customer services!
My daughters both own Furby Booms, just short of a year after purchasing them one had a fault which stopped it working properly. I contacted the Hasbro customer service team and after brief email correspondence sent the Furby back freepost. They confirmed it couldn't be fixed and that they not longer made the item. They offered my daughter a choice of 2 different toys from the current range to reflect the value of a new Furby. The Girls (now each with a new toy) were truly delighted! All the customer services representatives I dealt with were incredibly helpful and the whole experience a pleasure. Having grown used to poor or indifferent customer services, it was such a refreshing change to be reminded how it should be done. A true exemplar of what customer services should be - very impressed and thank you!
11. juni 2016
Uopfordret anmeldelse
Fantastic customer service
My son had been given a Hulk Masher present. One of the leg joints was stiff, and within a few months it broke.
I contacted Hasbro UK Ltd, and spoke with a lady called Laura Owen.
There was no fuss. My details were taken and a complete new Hulk arrived in the post with an accompanying letter a few days later.
Needless to say my son was thrilled.
It's refreshing to receive such excellent service these days.
21. maj 2016
Uopfordret anmeldelse
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