Millie was great. Very helpful and lovely to liaise with. She took control of the situation and assisted us after we mentioned the below issue so props to her! Original issue was that Hardsoft's p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Millie was great. Very helpful and lovely to liaise with. She took control of the situation and assisted us after we mentioned the below issue so props to her! Original issue was that Hardsoft's p... Se mere
Virksomheden har svaret
Hardsoft/Millie was excellent in providing the right touch of service. She went above and beyond to ensure I received the right solution.
Megan Roper was incredibly helpful throughout the whole process. She arranged the collection around my schedule taking into account that I now live abroad, and kept me updated every step of the way. S... Se mere
Virksomheden har svaret
Millie has been incredibly helpful, friendly, and efficient in handling our warranty claims and repairs. She responds quickly and makes the whole process smooth and hassle-free. We really appreciate h... Se mere
Virksomheden har svaret
Skrevet af virksomheden
The Old Barn, CM21 9AE, Sawbridgeworth, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Millie was great - very quick and clear in her communications and we got our issue sorted very promptly. She followed up, was attentive and made sure that the whole process was as easy possible for us.

Besvarelse fra HardSoft - Devices for Teams
Everyone I've dealt with at Hardsoft have been very helpful and informative - always polite and efficient - they come across as a very friendly team. A big shout out to Katie and Morgan - thankyou for looking after us.

Besvarelse fra HardSoft - Devices for Teams
Thank you Millie! - my new charger arrived promptly. Thank you I'm happy I have such a great team.

Besvarelse fra HardSoft - Devices for Teams
Spoke to Shaun regarding 2 iPads that had just been repaired. He then dealt with questions I had about 3 other tickets and resolved them straight way

Besvarelse fra HardSoft - Devices for Teams
Megan is so helpful and friendly - brilliant at her job!

Besvarelse fra HardSoft - Devices for Teams
Service was very responsive and quick as well and they provided regular updates so all in all it was a good service. Special mention to Millie Norris who was really helpful and very supportive

Besvarelse fra HardSoft - Devices for Teams
Fantastic experience with Taishal, Chloe and the team that look after all our requirements. Prompt communication and a willingness to always go the extra mile.

Besvarelse fra HardSoft - Devices for Teams
Megan R was a great help in resolving our issue.
Machine came back in perfect condition, with full communication all through the process!
Thanks Megan!

Besvarelse fra HardSoft - Devices for Teams
Was a smooth experience and was taken care of to a great standard by a member of staff called Shaun. He was always happy to help and assist with my issues and was in contact with me regularly with updates and made sure everything was as it should be.

Besvarelse fra HardSoft - Devices for Teams
Efficient service as always - Shaun, Megan & the team have helped me arrange multiple repairs simultaneously without issue and in a timely manner.
Clear comms throughout, thanks as always.

Besvarelse fra HardSoft - Devices for Teams
I had an issue with a faulty macbook charger that had stopped working, which led me to contact the support team. Millie and Rick were both incredibly helpful, responding quickly and arranging for a replacement to be sent out straight away on the designated day. The whole process was fast and hassle free, which meant I could continue working without any worries.

Besvarelse fra HardSoft - Devices for Teams

Besvarelse fra HardSoft - Devices for Teams
Millie was very responsive and organised. The pace at which Millie worked was also exceptional!

Besvarelse fra HardSoft - Devices for Teams
Very happy with the help Millie provided:)

Besvarelse fra HardSoft - Devices for Teams
Beat my expectations in all aspects. Millie Norris was extremely helpful in solving my issues. I wasn’t expecting it to be solved so promptly and effectively. Very grateful to Millie’s solution oriented approach and adaptability which made a big impact, and thanks to Clair and Izzy’s who helped at different stages as well. A fab team!

Besvarelse fra HardSoft - Devices for Teams
I've been leasing Apple equipment from Hardsoft for over 15 years. They always provide a good service.

Besvarelse fra HardSoft - Devices for Teams
We have been using HardSoft for over 8 years, they are reactive to all our IT needs. They take the worry out of IT, would give them 10 stars if I could.

Besvarelse fra HardSoft - Devices for Teams
Having used Hardsoft Limited for 10 years or so I highly recommend their service, both Hardware and support. Many times we have been assisted and kept our IT running through lots of mishaps and issues. The staff are always incredibly friendly and helpful and nothing is too much trouble for them, always with timely resolutions.

Besvarelse fra HardSoft - Devices for Teams

Besvarelse fra HardSoft - Devices for Teams
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