Millie was great. Very helpful and lovely to liaise with. She took control of the situation and assisted us after we mentioned the below issue so props to her! Original issue was that Hardsoft's p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hardsoft/Millie was excellent in providing the right touch of service. She went above and beyond to ensure I received the right solution.
Megan Roper was incredibly helpful throughout the whole process. She arranged the collection around my schedule taking into account that I now live abroad, and kept me updated every step of the way. S... Se mere
Virksomheden har svaret
Millie has been incredibly helpful, friendly, and efficient in handling our warranty claims and repairs. She responds quickly and makes the whole process smooth and hassle-free. We really appreciate h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om HardSoft - Devices for Teams
Skrevet af virksomheden
With over 35 Years of experience, we are specialists in IT leasing. we are a One-Stop solution that offers expert advice on technology and financing.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
Kontaktoplysninger
The Old Barn, CM21 9AE, Sawbridgeworth, Storbritannien
- 020 7111 1643
- info@hardsoft.co.uk
- www.hardsoftcomputers.co.uk
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Strong repair support
The repair team were relentless with my faulty laptop, extremely helpful with regards to logistics.
Shout out to Millie and Scott.
Thank you
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Rakesh,
Thank you for taking the time to leave us such a wonderful review.
We are grateful for you choosing HardSoft. If there's ever anything else we can help with, please don't hesitate to get in touch.
Best regards,
The HardSoft Team
Millie Norris is the most helpful and…
Millie Norris is the most helpful and kind person I've experienced working with,. It is so important when it comes to IT issues. Mille went above and beyond
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Max,
Thank you for taking the time to leave us such a wonderful review.
We appreciate you for choosing HardSoft and look forward to assisting you again in the future.
Best regards,
The HardSoft Team
Hardsoft had a more personable approach…
Hardsoft had a more personable approach to their service in comparison to others
23. juli 2026
Besvarelse fra HardSoft - Devices for Teams
Hi Christopher,
Thank you for taking the time to leave us a review.
Your feedback means a great deal to the team and we're pleased we could provide an experience that felt more personable than others you've encountered. We look forward to supporting you again in the future.
Thanks again for choosing HardSoft!
Best regards,
The HardSoft Team
High-quality device with smooth…
High-quality device with smooth performance. A great investment for improving teamwork and productivity
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Basant,
Thank you for taking the time to leave us a review!
We truly appreciate your feedback and thank you for choosing HardSoft. If there's ever anything we can assist you with in the future, our team will be happy to help.
Best regards,
The HardSoft Team
We received the quote very quickly
We received the quote very quickly, and the asset was delivered as per the agreed timelines.
21. juli 2026
Besvarelse fra HardSoft - Devices for Teams
Hi Hanumant,
Thank you for taking the time to share your feedback.
We truly appreciate your business and look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Grace was fantastic throughout the…
Grace was fantastic throughout the whole process and any member of the team I spoke to was very warming and helpful. Would 100% recommend
23. juli 2026
Besvarelse fra HardSoft - Devices for Teams
Hi James,
Thank you for taking the time to leave us such a wonderful review!
Your recommendation means a great deal to us.
We appreciate you for choosing HardSoft. We look forward to supporting you again in the future!
Best regards,
The HardSoft Team
Excellent service once postal issue resolved
Millie was excellent at getting out repairs sorted and keeping us informed
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Annon,
Thank you for taking the time to leave us a review.
We appreciate you for choosing HardSoft. We look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Morgan was on the ball
Morgan was very quick to resolve the query i had about our leasing arrangements. one call solved everything. very impressed again with the service from Hardsoft.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Dave,
Thank you for taking the time to leave us such a fantastic review!
We truly appreciate your feedback and your continued confidence in HardSoft. We look forward to supporting you again in the future!
Best regards,
The HardSoft Team
Shaun has been fantastic to work with
Shaun has been fantastic to work with, very communicative and quick to respond. Would highly recommend.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Andy,
Thank you for taking the time to leave us such a great review.
We really appreciate your recommendation and your trust in HardSoft. If there's anything we can help you with in the future, please don't hesitate to get in touch.
Best regards,
The HardSoft Team
10 years of loyalty rewarded with poor service
Having been a customer for over ten years, customer service has tanked in the last couple of years. One lease cost us over £600 due to not being correctly closed down by Hardsoft, and excessive end of lease costs being levied. Very disappointing customer service which does nothing to reward loyalty
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
I’m genuinely sorry to hear how disappointed you are. Having been a HardSoft customer for over ten years, I completely understand why you feel frustrated, especially as ownership of equipment has previously been transferred to you without charge at the end of your agreements.
As you have had other active agreements with us in the past, ownership has historically been passed free of charge as a gesture of goodwill.
However, as this is now your final agreement with us, a notional fee of £59 is applicable as you wish to keep the Surface Laptop rather than return it.
I've worked with Hardsoft for over 10…
I've worked with Hardsoft for over 10 years and they have never let me or my customers down a single time. Katie, Ryan and the rest of the team are great to deal with, a credit to the company.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Andy,
Thank you for your fantastic review and for trusting HardSoft for over 10 years. We're incredibly grateful for your continued loyalty.
We truly value your partnership and look forward to supporting you for many more years to come.
Best regards,
The HardSoft Team
Great service, value and communication
Great service, great value, great communication. We never look elsewhere, highly recommended.
2. juli 2026
Besvarelse fra HardSoft - Devices for Teams
Hi Tom,
Thank you for your fantastic review and for taking the time to share your experience with HardSoft.
Your recommendation means a great deal to the team, and we truly appreciate your continued support. We look forward to working with you again whenever you need us.
Best regards,
The HardSoft Team
Quick and efficient repair service
Quick and efficient repair service. Super easy to arrange - Shaun was amazing, keeping me up to date all the way through - very much appreciated 🫶
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Jo,
We're so pleased to hear that you had a great experience with our repair service!
We really appreciate your feedback and look forward to supporting you again whenever you need us.
Best regards,
The HardSoft Team
Fantastic support from Morgan
Fantastic support from Morgan, quick and helpful reply
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Amy,
Thank you for taking the time to leave us a 5-star review!
We appreciate you for choosing HardSoft. We look forward to supporting you again in the future!
Best regards,
The HardSoft Team
Very quick and efficient
Morgan was very quick and efficient with attending to my enquiry. Customer service from HardSoft has been 5/5 for the last 2 years with them
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi there,
Thank you for taking the time to share your feedback.
We truly appreciate your loyalty and look forward to continuing to support you for many more years to come.
Best regards,
The HardSoft Team
Great service
Shaun was quick, efficient and very polite. He handled our repair request rapidly. Great job.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Chamberlaine,
Thank you for taking the time to share your feedback.
We’re grateful for your support and look forward to assisting you again in the future.
Best regards,
The HardSoft Team
Good Service
Prompt responses, updates as required and friendly service from Millie Norris, thank you for your help with our issue.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Graham,
Thank you for taking the time to leave us such a kind review.
We really appreciate your support, and if there's anything else we can help with in the future, please don't hesitate to get in touch.
Best regards,
The HardSoft Team
Besvarelse fra HardSoft - Devices for Teams
Hi Jason,
Thank you for your fantastic review! We're delighted to hear you've had another great experience with HardSoft.
Your continued trust and recommendation mean a great deal.
We look forward to supporting you again in the future!
Best regards,
The HardSoft Team
Had an issue with a cracked screen on…
Had an issue with a cracked screen on my MacBook - the repair process was handled well by Megan
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Rodger,
Thank you for taking the time to share your feedback.
We really appreciate your support, and if there's anything else we can help with in the future, please don't hesitate to get in touch.
Best regards,
The HardSoft Team
Outstanding Customer Service from Millie
Millie was incredibly helpful and stayed on top of the issue until it was fully resolved. Her follow-up and dedication were outstanding. Amazing customer service—thank you, Millie!
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra HardSoft - Devices for Teams
Hi Fatima,
Thank you for taking the time to share your experience with us.
We truly appreciate your support and for choosing HardSoft. Please don't hesitate to reach out if there's anything else we can help you with in the future.
Best regards,
The HardSoft Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.