After buying coffee from costco for a long time, we decided to switch it up. We wanted something that was delivered to our home, coffee that was fresh and authentic, and we wanted to move away from a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have been purchasing coffee from these guys for 3 years - We’ve enjoyed trying different blends & our new favourite is DGC Expresso blend The French Vanilla is also really decadent... Se mere
Royal Mail messed up the delivery but the folks at Hand Roasted Coffee sorted it out swiftly and with a real personal touch. Excellent customer service. Oh, and the coffee is top-notch also. Will defi... Se mere
Great variety of flavours, the ones I have tried so far have been very tasty. The cost is reasonably high compared to coffee that I have bought elsewhere. But due to the taste and variety I would... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A FAMILY RUN COMPANY AMAZING COFFEE AT AFFORDABLE PRICES. TRUSTED BY 10,000+ CUSTOMER'S NATIONWIDE. FREE DELIVERY ON ALL ORDERS. TRADE AND WHOLESALE ACCOUNTS AVAILABLE! 💼
Kontaktoplysninger
Unit A 107 Mayes Road, N22 6UP, London, Storbritannien
- info@handroastedcoffeewarehouse.co.uk
- www.handroastedcoffeewarehouse.co.uk
4,7
Fremragende
325 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Disappointing
We ordered the Chocolate Heaven coffee bundle but given the positive reviews were disappointed. All the coffees were bland, lacking in flavour and indistinguishable from each other.
2. marts 2026
Besvarelse fra Hand Roasted Coffee Warehouse
Hi we are so sorry to see this and we can see that our team reached out to you to try and assist / offer you a replacement of any coffee you would like with our HRCW Guarantee.
We back what we roast and although taste is subjective and we receive great feedback on our flavours, it’s not to everyone’s taste.
As part of our guarantee we can offer you a replacement 4 x 100g of some other coffees of your choice to sample to help you find the right one.
Being a family run company we pride ourselves on customer service and would love to help you find your favourite coffee!
Please do reply so we can send you some other coffees that might suit your fancy?
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks Harley, glad you like what you see and we appreciate you can see our efforts we put in! :)
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks Andy we would love to supply you again!
Flavoured coffee without flavour…
Ive ordered a robusta and a pack of flavoured coffee - chocolate, chocolate hazelnut, chocolate orange and one more variety. Drank 2 of them - no flavour at all and actually has a just a weird unpleasant taste. Doesn't even smell nice of coffee upon opening the packet. Would not order again
21. februar 2026
Besvarelse fra Hand Roasted Coffee Warehouse
Hi we are so sorry to see this and we can see that our team reached out to you to try and assist / offer you a replacement of any coffee you would like with our "We back what we roast HRCW Guarantee".
Great tasting coffee
16. februar 2026
Besvarelse fra Hand Roasted Coffee Warehouse
A customer with great taste! ;)
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks for your kind words!
Reliability
We have a repeat order with Coffee warehouse, the quality of the product and the advise given has been consistently good. It is easy to change delivery periods if and when needed. Updates are helpful, but not excessive.
15. januar 2026
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks Alan, we really appreciate your support and we love being your coffee supplier! :)
Besvarelse fra Hand Roasted Coffee Warehouse
Thank you so much!
Delicious 😋
I can't say anything more than absolutely delicious. Most infused coffees are very light in flavour, this did not dissappoint.
21. november 2025
Besvarelse fra Hand Roasted Coffee Warehouse
What an amazing review! Thank you for letting the world know how great our coffee is :)
Exceptional service
Super service. It was very bespoke, kind and friendly. I received quick responses to my coffee enquires and Jess rustled up a selection to trial. I love the DGC house. Thank you for your exceptional support.
7. december 2025
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks Amy, we try our best and we are thrilled we helped you find your fav coffee!
Consistent quality coffee with plenty…
Consistent quality coffee with plenty of choices and quick delivery.
30. november 2025
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks Hugh, we love being your coffee supplier
Prompt delivery and very good coffee.
24. november 2025
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks for the great feedback <3
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks Heather, very nice coffee taste you have! ;)
Clean roast
Clean roast, little chaff. About the right darkness, not over roasted. Well packaged, delivered on time in excellent condition. Thank you too the whole team for such a good job.
1. november 2025
Besvarelse fra Hand Roasted Coffee Warehouse
Colin, you know your stuff! We appreciate you seeing the quality we deliver is top notch :)
Besvarelse fra Hand Roasted Coffee Warehouse
Thank you Susan! :)
Great hazelnut coffee beans…
I really like the hazelnut coffee beans I ordered, they came quickly too. Very good service 👍🏻
21. september 2025
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks so much, look forward to roasting for you again soon :)
Asked for coffee
Asked for coffee
They suggested and supplied
Very pleased with the taste
5. september 2025
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks for the review, we love helping our customers find their perfect coffee!
Besvarelse fra Hand Roasted Coffee Warehouse
Hope you loved it!
Besvarelse fra Hand Roasted Coffee Warehouse
Thank you!
Good quality beans
It took couple of days to arrive, cause they roast to order which is great as you get a super fresh coffee, its worth to wait. I drink black coffee usually brewed in hario v60, chemex and aeropress, and i can highly recommend single origins from them.
24. maj 2025
Uopfordret anmeldelse
Besvarelse fra Hand Roasted Coffee Warehouse
Thanks so much Antares :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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