Terrible EU shipping and completely useless customer service! Worst experience ever! You would think that shipping to Denmark/EU would be a simple task, but they managed to mess it up spectacularly.I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a fabulous experience shopping with these guys. Absolutely delighted with service, product and price. Website quick/easy, defo the best pricing I found, design and quality are superb with al... Se mere
Unbelievable handle store! Will not buy from anywhere else now for my hardware needs. After scouring the Internet for 2 months and receiving many a parcel with mismatching hardware for my ki... Se mere
Noon yesterday I got a letter from our house insurers stating that they would not renew our insurance unless we had key-operated locks on our first floor windows. Not something I had even thought abou... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Window Handles, Window Furniture, replacement of uPVC door handles and uPVC Window Handles are offered by HandleStore.com, the leading double glazing spares supplier in UK
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent website
After browsing several websites, I came across Handlestore Ltd., and it was head and shoulders above the rest. The site was incredibly easy to navigate, allowing me to find exactly what I needed with ease. The product descriptions were clear and concise, and the detailed drawings with dimensions gave me full confidence in my purchase. Exceptional experience from start to finish—I have no hesitation in awarding this company a well-deserved 5-star rating!
I needed a replacement for a very old…
I needed a replacement for a very old handle and found Handlestore's website which was very easy to navigate and clear in its descriptions. I had one or two questions and Alison came straight back with the answers, I ordered the handle it arrived on time and fitted perfectly. Thanks for great service I would thoroughly recommend this company
Great product
Ordering the handles was easy on line.
Delivery came on time and well packaged.
The handles looked like the product on line, which is amazing, and they were a good price.
I fitted them today
Thanks
Decent price but poor quality and poor service
As per my Google review:
Item sent was not useable due to incorrectly manufactured. They agreed. However, they were unwilling to offer me a refund but instead a replacement. This is of no use to me as I had already swapped out with one bought locally. Now I'm left out of pocket and with a new handle that I don't want or need.
Great service
My door handle broke on my back door so i googled replacement handles and Handlestore.com come up,. the website was easy to negotiate and the measurements for each handle are clear, making it easy to order the correct handle, will definitely use again
I only needed a few screws
I only needed a few screws, but reading the articles and watching videos I felt re-assured that what I was buying would be the right thing. The whole site has helpful info, is easy to navigate and explains thoroughly. Ordered on line Tuesday, Items were dispatched & landed on my door mat Thursday morning. From my experience I would recommend and use these guys again.
Great service
I ordered two items which arrived very quickly. Unfortunately one item was badly damaged. I emailed with a photo in the afternoon and by 8.00 the next morning I received a replacement. Outstanding service and great communication from the company. Thank you.
Brilliant in every respect
Efficiency of supply. Excellent product, with extremely clear videos of how to fit the handles. You couldn't ask for more. An excellent company and highly recommended. I'm 'an old', 77 year old woman and due to their great video, I was able to fit the handles myself - no need for a handyman.
Exactly as ordered
Ordered replacement handles for uPVC windows, work perfectly and look great. Smooth experience all round
Absolutely shocking.
Absolutely shocking.
I ordered a lovely pair of handles to fit onto my door. The order arrived just fine, and the handles looked lovely. As I went to fit the handles, I noticed that the knobs did not fit onto the metal bar that goes into the door. Upon inspection, I could see the knobs had been badly welded/soldered. This caused the entry point to be too narrow for the metal bar.
I ordered via Amazon but there was no way to contact the seller. I managed to find a website via the Product Support page which allowed me to submit an enquiry. The team got back to me and claimed they do not deal with Amazon enquiries even though their details were on Amazon. I followed all of their steps and screen shots and they were vastly different to what I could see on Amazon. Something shady is definitely up. They are selling defective knobs on Amazon and claiming not to be able to see orders.
I bet you they will respond to this with some sort of excuse, but don't waste your time with this company. Order your handles from a reputable organisation who are happy to support their customers.
Broken window handle.
Recently one of my window handles broke in two as I attempted to close it. Looking on Handlestore's website I couldn't find an exact replacement. I took a couple of photos of what was left of the original and emailed them to their customer support department. In less than 5 minutes they answered telling me the name of what unit I needed along with a link to the webpage. I ordered with next day DPD delivery and it arrived just after 10:00 am. It was an exact fit and my window is now secure. Fast an efficient service no problem giving them 5 stars.
Scammers
Scammers. Door handles didn't work for my door so when I paid for the refund and boxed it up they said they had minor scratches on and not refundable. So now I'm down the cost of the product plus the cost of the refund AND don't even have any product to be able to sell second hand. If you're unwilling to refund the product at the very least return it.
Great company to deal with
Great company to deal with. They kept me posted on all aspects of the delivery and handles arrived promptly. I noticed that a handle and a few of the screws were slightly damaged on arrival. I emailed Alison in customer services who responded immediately. I gave them the order number and they immediately sent out a replacement. Excellent customer service. I would use them again.
Good company to deal withGreat
Great, friendly help from the staff is guiding me to the correct product for my needs. And easy to reach by phone - a miracle in our modern world.
Good product and service
I managed to find a dry day to paint my upvc front door and of course in order to add the finishing touch it required new hardware. I went to a local door knob shop who couldn't help me and suggested I look on-line but did advise me to pay attention to the measurements, which I did. I purchased a letter box, door handle and knocker w/spy hole from handlestore.com all of which arrived quickly and well packed. I followed the rule of measure twice and cut once so all fitted perfectly. Very happy and even more importantly a very happy wife. I would recommend this site.
Great prices and next day delivery
Great prices and next day delivery. Will use again and recommend.
Pleased with my order!
Pleased with my order!
I ordered a Cadenza handle for my window which I couldn't find anywhere or the websites that had it where really confusing. I first ordered the wrong one, realised it only after purchase and emailed them asking to cancel the order which they did immediately. I was able to place another order and got it the next day. The handle is great - exactly what I need. My only feedback is that it didn't come with screws, but I understand that it might be because screws need to fit my window rather than the handle. Overall super happy.
Scotia window furniture
Company has taken to produce previously unavailable window furniture excellent service and product excellent contact and updating from customer services
Handlestore went above and beyond
Handlestore went above and beyond in replacing a faulty letter box replacement. Exceptional customer service. A very quick response from Customer Services and replacement product being received within days.
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