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ML&S Martin Lynch & Sons Ltd Anmeldelser 

2.789
•
TrustScore 5 ud af 5

4,9

Elektronikfirma
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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The best in the UK by far, ML&S are legendary, incredible service and great prices. Excellent service time after time, it’s not luck, it’s just being the best. Delivery was super quick and as ever ver... Se mere

Bedømt til 5 ud af 5 stjerner

An excellent company. The order arrived the following day; a packing error was rectified immediately. Staff were brilliant - responding out of hours, immediately and courteously. The emergency radio i... Se mere

Bedømt til 5 ud af 5 stjerner

I was on England (from America)just a week ago, stopped by the shop to say hello, friendly bunch of guys and I was given a t shirt. I was operating about 2 1/2 hours from them. I blew a power su... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve ordered a number of things from Martin Lynch over the years including used kit. Everything has been good quality and delivered quickly and well packaged. I’ve not had a problem so far so Custom... Se mere

Virksomhedsoplysninger

  1. Elektronikfirma

Skrevet af virksomheden

ML&S Martin Lynch & Sons, Staines upon Thames nr Heathrow Airport United Kingdom Tel: 0345 2300 599. The UK leading Supplier and Distributor of Communications Equipment. Specialising in new & used Ham (Amateur) Radio, Commercial Two-Way Radio, Marine & Aviation equipment.

Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.789)

197 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Spot on service

Absolutely fantastic company to deal with. Items arrive on time, very helpful and responsive to emails. Cant fault them at all. Looking forward to visiting their shop soon.

23. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, many thanks, The Item I bought was not suitable for my needs, However I contacted ML&S and the staff were very understanding, I sent the item back, & I got a full refund, Thanks Again

18. maj 2026
Bedømt til 1 ud af 5 stjerner

Poor customer service

I placed an order for two, Tyt Md-441 walkie talkies and a programming cable. I contacted the company for support, I explained that I struggle with phone calls as I’m disabled and therefore needed support via email. I emailed them 4 days ago as the programming cable is faulty (it won’t connect via software they linked me too) I installed the drivers, I tried 8 different usb ports on 2 different computers, the software said failed to connect each time. The product was advertised as having voice security, yet you can’t activate it without the software and a programming cable, the cable feels cheap and I believe is faulty. Despite asking for no calls, they tried calling me 4 times, they don’t reply to support emails with any kind of support or help. I’m going to have to raise a PayPal dispute as the products are faulty and not working as described.

Update when a customer repeated the asks to not receive phone calls as they give her anxiety then the company ignored this and kept calling this alone is poor Customer service and discrimination. The company never emailed any software as they claimed. I informed the company that I installed the latest software and still having an issue. The latest software was on the manufacturers website. If this was Amazon they would have sent a replacement cable by now

8. juni 2026
Uopfordret anmeldelse
ML&S Martin Lynch & Sons Ltd-logo

Besvarelse fra ML&S Martin Lynch & Sons Ltd

We’re sorry to read this review, but we do not feel it fairly reflects the support provided.

The customer first contacted us on 4th June asking where to find the programming software. This email was replied to within 20 minutes with a link to the relevant download page.

The customer then emailed again on Saturday asking for help with the software. One of our engineers called the customer the same day to try and assist directly. The customer was unavailable, so our engineer called again later that afternoon, at which point the customer advised that they did not want telephone support.

On Monday morning at 9:00am, our support team emailed the customer again to ask whether they had managed to get the software working. Later that same day, we also emailed over a copy of the latest programming software for them to download and try.

On Tuesday morning, we explained that the latest version of the software needed to be tested first to rule out a software issue. If the problem still remained after trying this, we would have arrange a replacement programming cable.

We appreciate the customer prefers email support and we have tried to assist by email as well. However, we strongly dispute the claim that no support was provided. We replied promptly, attempted direct technical assistance, followed up, supplied updated software, and offered a replacement cable if the issue continued.

For this reason, we do not believe a 1-star review or PayPal dispute is a fair reflection of the situation. We remain happy to help resolve the issue, but we do need the customer to try the latest software first so we can confirm whether the issue is with the cable or the software setup.

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