I ordered some hair products but became worried when I subsequently read some negative comments on Hairbb's Trustpilot. But was happy when I got the correct goods after only 12 days and can only... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lieferung dauert ewig, Verpackung sowie der Karton kam beschädigt an. Kann natürlich auch seitens des Lieferanten sein, jedoch erhält man keinerlei bestätigung dass es versendet etc. Wurde. 3 Woch... Se mere
Virksomheden har svaret
Le produit cosmetique reçu s'est avéré etre issu d'un lot datant de 2016, il était donc périmé depuis un bout de temps. Après quelques échanges avec le site, qui a verifié ce fait auprès de son fourni... Se mere
Virksomheden har svaret
I’m going to be honest, I was still skeptical with the website despite the number of good reviews here, but it turned out to be that good. I got a lash serum at a cheaper price compared to other w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Established in 2014, Hairbb.com (BEAUTY ELEMENTS COSMETIC LIMITED) is the ultimate destination for everything related to beauty. We have noticed that the prices of the same beauty products can vary significantly in different countries. Therefore, we take this opportunity to establish an online platform to gather high-quality products at affordable prices from around the world and share them with our customers. We offer a wide selection of personal care products to ensure you find the perfect product for your unique needs. For example, health supplements, fragrances, beauty products, personal care essentials or men's grooming products can all be found on our website. so our customers can purchase quality products at reasonable prices on our website and build long-term, close relationships with us.
Kontaktoplysninger
ROOM 18, 7 FLOOR, SHING YIP INDUSTRIAL BUILDING , 19-21 SHING YIP ST, KWUN TONG,, 852, Kowloon, Hong Kong
- support@hairbb.com
- www.hairbb.com
4,5
Fremragende
101 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hairbb
Siamo spiacenti di apprendere che non hai ricevuto il tuo ordine. Per poterti assistere al meglio, potresti fornirci il numero dell'ordine? Puoi inviarlo al nostro team di supporto dedicato all'indirizzo support@hairbb.com. Grazie al numero dell'ordine, saremo in grado di individuare rapidamente il tuo caso e fornirti gli aggiornamenti necessari.
Se hai altre domande o dubbi, non esitare a contattare il nostro team di supporto.
Grazie per la tua collaborazione!
Je ne comprends pas l anglais il…
Je ne comprends pas l anglais il faudrait améliorer le site pour pouvoir comprendre le français et communiquer en français tank you merci
11. juni 2024
Besvarelse fra Hairbb
Nous vous remercions d'avoir pris contact avec nous. Nous apprécions votre suggestion et nous nous efforçons de fournir un support dans votre langue préférée.
Soyez assuré(e) que nous mettrons tout en œuvre pour vous répondre dans votre langue afin d'assurer une communication claire et une meilleure expérience client.
Si vous avez d'autres questions ou besoin d'une assistance supplémentaire, n'hésitez pas à nous le faire savoir. Nous sommes là pour vous aider !
Merci d'avoir choisi HairBB !
Warning - don't use this provider
They sent me the wrong perfume after I paid $184 - no answers to my emails - do not use this provider
16. maj 2024
Uopfordret anmeldelse
Besvarelse fra Hairbb
Thank you for reaching out to us regarding the issue with your order. We apologize for any inconvenience caused. We understand that you have not received a response to your previous emails and we sincerely apologize for the delay in our communication.
We have thoroughly investigated the matter and found that we had previously responded to your email regarding the wrong perfume shipment. It appears that our replies might have ended up in your spam folder. We kindly request you to check your spam folder to see if our responses are there.
Please feel free to contact us if you have any further questions or concerns. We look forward to your prompt response.
alles gut gelaufen
16. maj 2024
Mis productos llegaron en perfectas…
Mis productos llegaron en perfectas condiciones, en lo personal me gustaria que la entrega fuera mas rapida, eso seria genial no tener que esperar tanto tiempo por los productos.
13. maj 2024
Great service highly recommend 👍
15. april 2024
Parfait
Parfait. Acceuil . propreté. Emplacement. Juste que le parking soit gratuit pour les clients.
15. april 2024
Happily received my product
11. april 2024
All perfect
10. april 2024
Artikel wie beschrieben
Artikel wie beschrieben. Sehr gut verpackt worden. Sehr zufrieden.
10. april 2024
Took 2 weeks to tell me Item isnt in stock
Bought a Fragrance there and they took nearly 2 weeks to tell me its out of stock and they would refund me. Order was already marked as packaged and they told me its Not in Stock 5 days later. Not Professional nor quick.
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Hairbb
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you have experienced with your recent fragrance order. We understand how important it is to receive timely and accurate updates regarding your purchase.
We deeply regret that it took us nearly two weeks to notify you that the fragrance you purchased was out of stock. This delay in communication is certainly not reflective of the level of professionalism and efficiency we strive to provide to our valued customers like yourself.
We apologize for any confusion caused by the order being marked as packaged before we realized it was not in stock. We acknowledge that this situation could have been handled better, and we take full responsibility for the oversight.
Once again, we sincerely apologize for any inconvenience caused, and we appreciate your patience and understanding in this matter. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team, and we will be more than happy to assist you.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Alles perfect verlopen!
5. marts 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.