Griffoncasino Anmeldelser 

Im still waiting for my funds. Account verification take years! They are not updating the customer, and not even able to call them! Customer service sucks keep repeating copy paste answer but not giving any solid answer to my questions. Really bad! Very bad customer service, very slow verification!

If your an idiot like I am and didnt read the welcome bonus terms, then let me warn you before you do any high bets like $10. Because if you win anything with a wager of $10 a spin they will void all your winnings because you bet more than the $4 bet limit. How are you suppose to even win big and complete the wager requirements if you don't bet big? $3000 I was happily waiting for and they voided it all. I will not be playing this casino and I reccomend you do the same because for canadian players theres only wire transfer for cashouts.

I watched my daughter play on this site today, she put £30 on and noticed a few minutes later that the balance had gone up by £10, not knowing why she continued playing, got up to £80 and tried to withdraw, she got a message saying she could withdraw £ 46 the rest was bonus money. She contacted customer support and was told that they can add bonus funds without her opting in, that's the scammiest thing I've ever heard! She had £600 to still wager! I've never heard the likes of it! I would be hard pressed to believe any of the 5 star ratings are real. You're constantly thrown out of games, log back in to find message saying unfinished game which won't load. Awful site! you've been warned!

absolute scam. deposited as advertised...no bonus.

why do these sites be allowed to carry on. £20 was a lot to me. i couldve paid it into a legit site and at least had a chance of winning.

I'd give no stars if it were an option. Bad site give you none of your bonus to claim and then they say its expired. Delete

I will give it -5 clearly the most rigged and busted casino site from Internet, is impossible to win, out of 500 spins of 1£ on many games not even once on profit.
Never ever spend your money here, you will lose it.

deposited £220 Never took any bonuses so after a few hours i decided to withdraw £175 wow said declined next day and put back into my account ( reverse withdrawal ) sure this is illegal in UK ?
Heres the thread for £175 can you imagine £1000s???
tly replying in under 2 minutes

L
Leon

G
Griffoncasino
Welcome to customer support!
I withdrew £175 yesterday had email saying processed yet it shows on account as declined Why ???
Wed, 6:04 PM
M
Matthias
Welcome to LiveChat. My name is Matthias.
Hi i withdrew £175 and had processed email now its back on my account showing as declined ?
Wed, 6:10 PM
M
Matthias
There was an issue that withdrawals were being declined, but this has now been resiolved
If you deposit it should be processed for you
I want to withdraw not deposit
Wed, 6:11 PM
M
Matthias
I meant withdraw sorry Stephen
Since I have not heard from you for over 3 minutes, I will end this chat in 30 seconds. Please click to chat with us again if we can be of further assistance.
Today
Hi I made a withdrawel which was declined after being processed and money put back into my account ( I know this is illegal under UK law ( reversing a withdrawel ) then i was told it was a bank error and would be done again still pending why ?
26 minutes ago
L
Leon
Hello Stephen
Hi there and welcome to live chat.
Allow me a moment to check it for you
last chat message was
There was an issue that withdrawals were being declined, but this has now been resiolved
If you deposit it should be processed for you
Matthias
I meant withdraw sorry Stephen
22 minutes ago
L
Leon
I am still checking it for you
ok but this is pretty bad for a new player to experience
20 minutes ago
L
Leon
Can you please send us the official RIB with bank details your account so we can process withdrawal on it ?
its the same as the card i used so you should not need anything further
18 minutes ago
L
Leon
Stephen I see but we need the official bank account details of the wire transfer to proceed
I do not understand what do you need me to send you this is for a withdrawel not deposit
If you are having problems paying out £175 then probably best I just report to UKGC aling with screenshot of reverse withdrawel you have done and let them take it up I am sure that this would be the way forward if we are haggling over £175
14 minutes ago
L
Leon
I am sorry you feel this way , but can you please send us the bank account details so we can process your withdrawal please
what bank account details do you rneed my long card number ? sort code and account number ?
12 minutes ago
L
Leon
your bank account RIB , sort code and bank logo and your name stated on this
what is the RIB ?
12 minutes ago
L
Leon
Let me show you an example please
ok
10 minutes ago
L
Leon
Like this Stephen

image
lol no i will not send sort code and account number you have long card i deposited with so just do what anyone else does and pay back onto card I am now bored if you are that poor to pay out £175 then keep it I will just go through UKGC and see you ( not you ) your company in court I am sure that £175 or millions of pounds in fines take your choice close the account
I will reverse transactions of £220 also probably best you speak with a manager
All I wanted was to play and lose or win but be confidant that you would pay if i won
i did not win im still £45 down so you won in the end really
4 minutes ago
L
Leon
Stephen I am sorry about the issue but for the moment we can do that on your bank account and we need your bank account details to send this for you
ok I will give you sort code and account number now is that good enough ?
2 minutes ago
L
Leon
Can you please upload it so we can check it
no please close account I will deal with this through UKGC I will expect somebody to either email me with deposit confirmed and expect it within the next 24 hours or not choice is your companies really

OK so far....

Joined, won , withdrawing £250 and £50 ..

Sent my docs, panicking now as just checked all the bad reviews...withdrawals still pending...no acknowledgement of Docs.

Will report back with hopefully positive news!!!

*Edit* All good, docs verified and cash in account within 24 hours!

So now i check out who owns a casino before i deposit, Griffon is part of the Aspire Global International LTD group of casinos, many of which i have played on - all seem perfectly fine so far. only slight moan is they do take a fee on top of the deposit, proportional to the amount, but its nothing compared to when 21 or 16 land :( (why do i not cover them!) so small really..

Also, and i guess they have to, if you register with a few of their casinos, they split your deposit-able amount between their casinos..

Good though and they pay out.

To be honest after reading the reviews I was nervous this was going to be a nightmare. However it was completely the opposite.

I signed up, deposited £250 via PayPal and played roulette. Managing to get up over £2000 and eventually collecting £1500.

As soon as I withdrew the funds I uploaded the documents I knew would be requested.

A day later and I’ve had an email saying money was transferred to PayPal. Checked my account and sure enough it’s there. Transferred to my bank account in seconds.

The only negatives I found were the document upload tool wouldn’t accept photos off my phone, had to save them as a different file type. Also it was hard to get to the policies, just kept showing an advert for sign up bonuses.

The moust worst site ever. They cheating you . Don’t play on this site .. Don’t do it .. I’ve been trying to withdraw some money , I didn’t work. They said I can’t withdraw, just to play . What a joke .

Very good online Casino. Won £450 yesterday. A very good selection of games/slots.

Worst site I have ever played 96% payout my ass, by far the worst site I have ever played, please if you are going to play, don’t play on this one

Sender mailer med lovnader om bonuser som ikke er tilfelle. Bare lureri , styr unna, useriøst selskap

I was really enjoying my second visit to this casino until I asked on chat why i hadnt been credited with my 2nd of 3 deposit bonus free spins. i was told i should have deposited 3 times in 3 consecutive days after signing up. I asked where it said this in the ts and cs and was told it says "offer valid 72 hours" so i scour the ts and cs to find where it says this and it is simply not there! i even used google "find" tool to search again in case i missed it! they blatantly lied to me to avoid giving me 50 free spins so I have requested withdrawal of all my funds. I will have to see if i get them after reading the terrible reviews on here. but i won't go back on principle of being lied to and misinformed. they just lost a lot of deposits from me for conning me out of a fiver worth of free spins that would usually net me a couple of quid! I will update whether i receive my money! all documentation provided. and i may give them a star back. such a shame because they have a fair payout and good selection of games. but being lied to? that is just not who i want to trust with my cash! edited: I did receive my withdrawal after 48 hours.

Found the website and decided to sign up for the bonus ..deposited £20 and lost this and got no bonus.. message the company to be told management had decided to block my account from receiving bonuses. Avoid at all costs.

Ok so games are great no lagging, when request withdrawal it will take them at least 48hrs to review your request.

Tips if you withdrawal funds update your documents Identification and so on before they ask for it as will take alot longer for your funds.

Chat online is easy and they aren't rude, I requested funds on Monday morning was in my account by 5pm next day.

So other online do this transfer within 2hrs so aliittle annoying.

Do not touch griffon casino. they took £200 out of my acct and it did not reach my balance. been msging for 24 hrs only to be told sorry we had an issue. you should get your money back in 24 hrs. I am now 24 hrs in from 24 hrs ago. do not touch them ad I know I will not be.

I created an account, deposited, won, attempted to withdraw heres where the problems began.

Sent in verification docs several times, for some reason they wanted me to take selfie holding my passport next to my face.

Sent pic of cards, they then wanted me to have me holding cards sent.

Finally verified.

Withdrawal updated to pending, sat in pending for 4 days.

Email sent griffon on 23/12/21 withdrawl process request - withdrawal status - sending to processor.

Several contact been made all customer agents advise this has been escalated.

I have not heard from the team they escalated to.

The last advisor on live chat just said to me this can take upto 2 weeks!!!

I want a RESOLUTION and MY WINNINGS!

My username and email can be provided if requested.