Ordered a travel book for upcoming holiday, via Amazon.es. tracking number only applies whilst still in uk, l live in Spain. 15 days passed with no delivery and no tracking updates! I contacted Gree... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
look like a bunch of charlatans. trying to contact these frauds via Amazon regarding order which has been dispatched but gone AWOL since early July
Extremely disappointing! Took my order, and my money, generated a tracking number (which didn't work), then did nothing! Book never dispatched. No communication, no updates, no response t... Se mere
Along with all the hundreds of other negative reviews my experience is just as negative. Book didn’t arrive. No apology or concern from greener books. I will never order from them again and would not... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With over 590,000 reviews on Amazon, Greener Books is home to thousands of preloved books - an enterprise with a passion for books and supporting the environment!
Kontaktoplysninger
60 Coronation Road, NW10 7PX, London, Storbritannien
- customercare@greenerbooks.co.uk
- www.greenerbooks.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lost in the post twice.
The book i ordered never arrived so they said they would send another which also never arrived it seems this is a problem other people have had they blamed it on the post but i cannot believe that both times the book went missing.
All the negative reviews are true
All the negative reviews are true! I ordered and was expecting my package the day before Christmas to give to my young niece, needless to say, I didn't receive it. I have waited a week and I still have no idea where my package is, I've tried to reach out to them to get another copy but I've heard nothing from them.
Packaging inadequate
I bought a large and heavy DIY book (via Amazon) which arrived incredibly quickly. The book is excellent and comprehensive and I need it for a Christmas present. However, the packaging was flimsy (just a wrapper) and the edges of the book were very bashed up and made it look second hand I suggest more padding for heavier books in future!
Extremely impressed - excellent service
Just received a pre-owned book from this great company. It arrived promptly and was in better condition than I expected. Considering it was a large and heavy book - and was very reasonably priced - I really don’t know how they can supply them post free. Extremely impressed, and will definitely use again.
What an appalling company this is
What an appalling company this is. I ordered a book through Amazon but when it arrived it was filthy, dirty and damaged. I returned it to Greener Books from whence it came asking for a clean copy. Eventually they sent me another, but instead of sending a new, clean copy, they sent the one I had returned. Very poor show Greener Books. I won’t ever be buying from you in the future.
Good service, wonderful value.
Bought a Martin O'Brien book from them through Amazon - brilliant, the condition was supposed to good but a brand new book arrived. Cheapest price too, would definitely buy from them again.
Disgraceful customer service
Disgraceful customer service book never arrived promised a replacement would be sent, that to didn't arrive and now not replying to messages.
Terrible
Terrible. I ordered a rare book which never turned up, and which Greener books never replaced
Book Arrived, eventually.
Purchased a book 8th October - it never arrived. Emailed them and was told COVID & Royal Mail was the problem, they said they will send another, it also never arrived (after 10 days), emailed them again got exactly the same email response as the first time......terrible experience, will not order from them again. I got stuff from China that I ordered AFTER the second book was supposedly dispatched, already!
Update: my book finally arrived this morning! So all in all not a brilliant experience but they delivered in the end.....if you've ordered from them - be patient!
The book was described as being in…
The book was described as being in "good" condition but it was actually much better than this. I would descibe it as "like new" or "pristine". So kudos to the seller particularly as it was the cheapest on the market.
I would always prefer a padded envelope but in most cases such as this the condition is not affected and I realise it keeps the price down.
My book got lost but Greener Books gave…
My book got lost but Greener Books gave me a refund promptly.My book did turn up eventually and I asked Greener Books to re-charge my credit card. I have found their service to be very good, their books in condition good or better.Unlike other book sellers they have not hiked the cost of postage and packaging so purchasing from Greener Books is great. Thank you.
Satisfied customer!
I ordered a text book from Greenerbooks last week. I live in Ireland and the book arrived very quickly, even though covid is slowing everything down. The book was in very good condition. Great price, good quality and fast delivery. Thank you Greenerbooks!
Placed an order through Abe Books
Placed an order through Abe Books. Book arrived pretty quickly and in good condition. Thanks
Highly recommended
Ordered 4 school books for my son. I was amazed to see how quickly they arrived during this difficult lockdown period and in perfect condition.
Highly recommended.
What a service
What a service! My book arrived we’ll before the due date. Was, as far as I could tell, new and unread.
And what a price including post etc
Many thanks
SteveG
My original order did not arrive but my…
My original order did not arrive but my messages were answered quickly and a second copy was sent to me which arrived quickly.
The messages from this company were very courteous and friendly and I would certainly shop with them again.
Ordered a book from this company via…Amazon
Ordered a book from this company via Amazon. Had message saying it had been sent. I waited couple weeks then contacted them by email. I was assured that it had been sent but as I hadnt recieved it an other would be despatched. That was 2 weeks ago still hasnt arrived. I would not recommend this book seller.
Book I ordered never arrived
Book I ordered never arrived. Did get a substitute ...not at all connected to original request!! And definitely not wanted. Was promised original order would be sent still waiting.
Thankfully paid by PayPal was able to get refund
Disappointing service won’t use again
Book not delivered
Ordered a book from this company, which still hadn't arrived three weeks later. Company promised to dispatch a replacement, which a further three weeks later also hadn't arrived. They did not give tracking information for either book.
When I enquired again, I was told that they did "not have another copy to send" - it's not clear that they ever had the book they were claiming to be able to sell. The fact that I had to explicitly chase them for a refund speaks poorly of them.
My book never arrived
My book never arrived. They are not providing a tracking number. Avoid this company !!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








