Found the site so easy. Once I placed the order the customer service was incredible. They notified me immediately that my order was being prepared, did I want to change anything or possibly upgrade.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
If I could give a zero star review, I would. It shows a woman making her own jewellery handcrafted one piece at a time however when my so-called copper jewellery started peeling off with metal undern... Se mere
Oh my god! Horrible and in non accountability for this product! 99 percent copper, what a joke. Total scam!!! My ring, totally wore off that copper color to reveal maybe stainless steel underneath, t... Se mere
So I ordered an anklet as I am a nurse and can't wear a bracelet! But a bracelet is what I received!measuring under 20 cm and my ankle measures 23cm! It's not as if I have huge ankles! I have offered... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very poor customer service
I ordered a ring but when I tried to track it I had a message stating order could not be found. Sent message via on line form with no response. Tried to e mail but unable to send. I googled the e mail address and it is not legit. The ring has now arrived. It came in a nice box, and looks ok. Time will tell if it’s pure copper. This company needs to sort out their tracking and customer service.
Don’t buy from this firm
I ordered a ring and a necklace. They delivered the wrong necklace. I emailed asking for them to send the right one but they never replied.
Then I discovered that the ring reacts to a magnet which if it were pure copper as the website « guarantees » it wouldn’t. I emailed again and asked for a refund and again heard nothing.
I have now heard from the firm. They have offered a 15%refund and I don’t have to return the jewellery or a 50% store credit against another purchase. I’ve rejected both options and I’m waiting to see what happens next.
I wouldn’t recommend anyone to use this firm.
Refuses to provide product ordered
I purchased an adjustable copper bracelet and was sent a solid one. I have emailed five times so far, as the site claims "100% guarantee". I requested a return label and for the product I actually ordered to be sent and have gotten nothing but run around. One customer service rep actually offered me a partial refund and to keep the bracelet sent, ridiculous, if I wanted this one I would have ordered it.
Took a while to receive, item was broken
Took a while to receive. Item was broken and emailed them 3 times and used their online contact to no avail.
You can only contact them by their dedicated help bot or email. I have tried this several times and have had no reply. So there is no way of contacting them.
Avoid this company.
No response from them
I ordered two bracelets and when they arrived one was unfinished and faulty. You can only contact them by their dedicated help bot or email. I have tried this several times and have had no reply. So I have no way of contacting them. Avoid this company. They say they have good reviews but I can’t find any genuine ones.
Update: still no response. Raised a dispute through my bank and they’ve refunded my money.
Seems several companies with same copper jewellery operate and all have complaints re no contact. I thought this company was based in London as it gives that as address but I doubt that very much now.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








