Superb customer service. Came into the store on 3 occasions over the past few weeks in preparation for 7 day hike in Africa. Explained I’m fairly new to hiking and have a specific kit list, at no p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kelly was amazing and was very professional and made sure she faced me when talking as I’m deaf and dealt with my return of my sleeping bag and liner as it was not suitable for me. It was effortless a... Se mere
Virksomheden har svaret
We find that there are less tents setup than in the previous building. It would be nice to have more camping furniture setup to get more of a visual. New shop is nicely laid out, usually well-stoc... Se mere
Virksomheden har svaret
Today I was in desperate need of a few bits and what a delightful treat to find everything I needed in one go . Phoebe was ever so helpful and resourceful and guided me in the right direction efficien... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Thurrock
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Unit 2, Lakeside Retail Park, RM20 3HH, Thurrock, Storbritannien
- 01375 800413
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience in store looking for…
Great experience in store looking for hiking boots. Tina was a fantastic help - very knowledgeable and went above and beyond to help us get what we needed. She found great options for both my mum and I. Kelly was also very helpful and friendly at checkout. Many thanks.
16. februar 2025
Uopfordret anmeldelse
Kelly at Lakeside was more than helpful…
Kelly at Lakeside was more than helpful answered some awkward queries and was very pleaseant with smiles the whole time.
A pleasant experiance
16. februar 2025
Uopfordret anmeldelse
like the store
like the store, staff are friendly. has what I want and prices are great
14. februar 2025
Great service
I went to buy a new sleeping bag. Harvey was very helpful, polite and diligent in helping me make the right choice. Seamless service!
14. februar 2025
Uopfordret anmeldelse
We went to buy an electric bike and…
We went to buy an electric bike and having no idea what to look for. We were assisted by Harvey, a very helpful young man. He ehlped us make a decision.
13. februar 2025
Uopfordret anmeldelse
New hiking boots
New hiking boots. David was very knowledgeable, very helpful and super patience (I must have tried 12 pairs on)
23. januar 2025
Uopfordret anmeldelse
New hiking boots
I was looking for new hiking boots to carry on bagging Munros in Scotland. I asked for a bit of help and Tina was amazing. She gave me great advice on type, material and maintaining a quality boot. She readily help get a selection for me to try on, was patient and attentive whilst serving other customers. Thank you Tina for listening, answering my questions and finding me a great pair of boots.
2. februar 2025
Uopfordret anmeldelse
GoOutdoors Thurrock great for buying a rucksack…
The Thurrock store had a great range of rucksacks in stock, each model being displayed fully packed with the empty ones for sale behind. I found one that I'm really pleased with. Kelly on checkout was really friendly and helpful. I needed help choosing a raincover for the rucksack and she called for an assistant who was there immediately. Again I got just what I wanted. You cannot beat shopping instore for this sort of thing and GoOutdoors Thurrock was great for service and price.
30. januar 2025
Uopfordret anmeldelse
Reasonable
Top was delivered to store quickly but I was still being told to collect it for a number of days after I had collected it.
27. januar 2025
Great value on your stock
Great value on your stock with extra discounts for members. Staff were very helpful and knowledgeable
19. januar 2025
We had a lovely helpful man called…
We had a lovely helpful man called Harvey he really helped me and gave me so much knowledge about the item I was buying
23. januar 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Exchange of christmas gift
Exchange of christmas gift. Never shopped here before. 1 visit and some excellent service from a lady named Kelly and I will be a regular shopper.
Not only did she deliver excellent customer service, she unkowingly brightened a particularly tough day for me.
Thank you Kelly!
14. januar 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Thurrock
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Kelly greeted me as walk over to…
Kelly greeted me as walk over to counter immediately, as always I turned up unorganized can't find order numbers, can't find right text. She was calm and worked her way through my orders, pointed out I cancelled one order but it turned up to store, Kelly dealt with the order needing cancellation, then my return and found my order that I couldn't find the order number for. She was calm and knew what she was doing.
21. januar 2025
Uopfordret anmeldelse
walking boots
I brought some walking boots. It was the first ime I have shopped in go outdoors and found the assistant to be very knowledgeable and helpful
12. januar 2025
Had what I wanted at a great p
12. januar 2025
Jasmin was very polite and kind would…
Jasmin was very polite and kind would definitely recommend going there
12. januar 2025
Uopfordret anmeldelse
Tina was extremely helpful and…
Tina was extremely helpful and knowledgeable
12. januar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.