My wife and I visited the store on Friday and Saturday last week to buy some cold weather gear for our forthcoming trip to Norway, such as boots etc. It was the blind leading the blind but with the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
My wife and I visited the store on Friday and Saturday last week to buy some cold weather gear for our forthcoming trip to Norway, such as boots etc. It was the blind leading the blind but with the... Se mere
Virksomheden har svaret
I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.
Virksomheden har svaret
Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... Se mere
Virksomheden har svaret
Recent visit for a lot of outdoor gear: a commuter rucksack, a pair of walking boots, socks and coat. Staff were friendly and helpful (Sue especially here) and personable, attentive and patient while... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

38-40 Mill Lane, B91 3DA, Solihull, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Asked for some help, Sue listened to what I needed and directed me towards items that fit my brief exactly, very helpful, always there ready to help. And the membership prices/savings were a huge boon. Great stuff, keep it up.

Besvarelse fra GO Outdoors - Solihull (Express)
Reece was super helpful

Besvarelse fra GO Outdoors - Solihull (Express)
Fantastic experience at GO Outdoors Solihull today.
Great team lead by Reece the store manager helping me with a issue I had with my walking boots, the problem was sorted extremely quickly and with expert advice, I'm absolutely loving my new walking boots and will always use GO Outdoors Solihull in the future.
Well done all..

Besvarelse fra GO Outdoors - Solihull (Express)
The ordering was easy to do, but when I visited the shop to collect, the assistant behind the counter was on the phone for a while. To be fair, he was probably working on his own but not a great start.
My car was parked about 10 minutes walk from the shop (there isn't any parking nearer to the shop) and the parcel came in a large padded paper bag which I had to try and stuff into another bag with handles to carry it back to the car. I was going to ask for a larger carrier bag but the shop assistant was quickly back on the phone again before I could ask.
To assist future customers it might help to have a carry handle on these parcels.

Besvarelse fra GO Outdoors - Solihull (Express)
Served by Reece, Store Manager who was incredibly helpful and patient as I was choosing walking shoes, rucsac, shorts and a hat! Couldn't have picked a better store to go into and much better than buying online. Thanks Reece

Besvarelse fra GO Outdoors - Solihull (Express)
I’m disabled and two members of staff found what I needed upstairs and brought a selection downstairs for me to choose from.
Thanks Bruce & Sue 😊

Besvarelse fra GO Outdoors - Solihull (Express)
Excellent service from Sue in purchasing walking shoes

Besvarelse fra GO Outdoors - Solihull (Express)
Met an incredibly helpful member of staff called Sue at Solihull store today who helped me find everything I need for a safari trip. She was super knowledgeable and advised me very well. Very patient also, as I took ages!! Store had lots of choice despite not being one of the bigger stores. Definitely recommend.

Besvarelse fra GO Outdoors - Solihull (Express)

Besvarelse fra GO Outdoors - Solihull (Express)
Friendly staff very helpful and knowledgeable with product ,good quality and at a reasonable price

Besvarelse fra GO Outdoors - Solihull (Express)
After selecting an item, it was mentioned that I could save money by becoming a member. I obviously did and got over £40 off.

Besvarelse fra GO Outdoors - Solihull (Express)
I recently had an outstanding experience purchasing gear for my upcoming expedition, thanks to the exceptional service provided by Bruce. From the moment I walked into the store, Bruce's expertise and enthusiasm were evident. He took the time to understand the specific needs of my trip and guided me through a variety of equipment options, ensuring that I was well-informed about the features and benefits of each item.
Bruce's knowledge of outdoor gear is impressive, and his recommendations were spot-on.

Besvarelse fra GO Outdoors - Solihull (Express)
Bruce was very knowledgeable and provided practical advice. He was patient and understood our needs. Thank you for your service.

Besvarelse fra GO Outdoors - Solihull (Express)
Libby and Reece helped me today to sort my stuff for Scotland , they went above and beyond to make sure I had eveything great service

Besvarelse fra GO Outdoors - Solihull (Express)
The member of staff who assisted us was very knowledgeable and helpful

Besvarelse fra GO Outdoors - Solihull (Express)
Very happy with the service from Will at the Solihull store

Besvarelse fra GO Outdoors - Solihull (Express)
The staff were extremely helpful, I am disabled and unable to go upstairs (there wasn’t a lift) to the department I needed so the lady staff member asked what I needed and went and bought several options down for me to try. I was then able to choose and purchase the items I needed.

Besvarelse fra GO Outdoors - Solihull (Express)
Sue/Reece/Bruce were really helpful
whilst we chose DofE equipment & gave the DofE discount which was really helpful.
Great customer service & friendly

Besvarelse fra GO Outdoors - Solihull (Express)
I would like to express my gratitude to Reece of Solihull Store.
He is so helpful, pleasant and delivered excellent service.
Thanks

Besvarelse fra GO Outdoors - Solihull (Express)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.