Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... Se mere
Virksomheden har svaret
I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.
Virksomheden har svaret
Sim and John were very helpful on my visit yesterday, assisting me to find the right pair of walking boots and the right sleeping bag, despite also working with the other Team member to manage a very... Se mere
Virksomheden har svaret
Recent visit for a lot of outdoor gear: a commuter rucksack, a pair of walking boots, socks and coat. Staff were friendly and helpful (Sue especially here) and personable, attentive and patient while... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

38-40 Mill Lane, B91 3DA, Solihull, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from John, didn't buy anything but he was very helpful. Husband brought a Peter storm gillet and was extremely happy with the service he received from Bruce .....

Besvarelse fra GO Outdoors - Solihull (Express)
Today visited Solihull store to buy tent for our first ever camping. Pleased with the service and recommendations provided by staffs Sue and Bruce. Bought a really good tent and planned to buy some more stuff this weekend. Excellent service!

Besvarelse fra GO Outdoors - Solihull (Express)
John who helped us find the perfect walking shoes at short notice saved the day.he could not have been nicer or more efficient
John was fabulous with helping me find some appropriate trekking shoes. I was very stressed and he saved the day! Couldn’t recommend highly enough.

Besvarelse fra GO Outdoors - Solihull (Express)

Besvarelse fra GO Outdoors - Solihull (Express)
Kat was super helpful with my return, exchange, new order online to be delivered and purchase in store - all happened at the same time. It was a complicated case but she handled it really well. When I made the original purchase at the Coventry store, I wasn't asked if I had any special discounts card. Kat reminded me and helped me save some money. 5 stars experience at Go Outdoors - Solihull, definitely recommended!

Besvarelse fra GO Outdoors - Solihull (Express)
Fantastic service from Kat - really took time to understand needs and suggest solutions - well done

Besvarelse fra GO Outdoors - Solihull (Express)
John and Sue were wonderfully helpful with all things D of E related, items and clothing and more, as well as memberships.

Besvarelse fra GO Outdoors - Solihull (Express)
My wife is in a wheelchair and finds shopping very difficult. Asked lady assistant for crop trousers for her. She went and found some which she brought back to my wife. She went out of her way to make sure the fitting room was set up for my wife to try them on. Consequently my wife was able to purchase some trousers. At no time was she treated without the utmost respect.

Besvarelse fra GO Outdoors - Solihull (Express)
Excellent customer care, clean shop, helpfull asistants. Really curteous with a lady with disability and really patient. Accomodated my indecision and offered advice without pressuring. Thank you!

Besvarelse fra GO Outdoors - Solihull (Express)
We’ve had multiple great experiences in store, primarily due to how helpful and knowledgeable the staff are (particularly Bruce who helped us both times we’ve been in). He was able to give some really useful advice that made our shopping experience much faster and easier, and made sure we are fully equipped for our upcoming trip abroad.

Besvarelse fra GO Outdoors - Solihull (Express)
Bruce at the Solihull shop was very helpful and knowledgeable.

Besvarelse fra GO Outdoors - Solihull (Express)
Staff in store were very helpful friendly and approachable.

Besvarelse fra GO Outdoors - Solihull (Express)
The staff were extremely helpful. I found what I wanted with the help of staff.

Besvarelse fra GO Outdoors - Solihull (Express)
We’d give it 10 stars if we could! The chap on the counter who served us brilliant! The chap who stripped the mannequin pronto to let us have a dress in the only one of its size left in the GoOutdoors world brilliant!! The humour, customer service, attention to detail worthy of a big fat Christmas bonus please!
Will definetly be spending in there again. We only renewed our membership last week and we’ve already had a shopping experience and product far beyond our expectation. Thank you gents. KRO

Besvarelse fra GO Outdoors - Solihull (Express)
Customer service was very good, particularly from the man in the footwear dept. who was very knowlegeable about walking boots. Friendly approachable staff with a positive attitude. Iam very satisfied with my experience.

Besvarelse fra GO Outdoors - Solihull (Express)
Friendly and efficient store staff looked after us and organised our order for in store delivery. We were kept well informed of progress and the items arrived on time at a good price

Besvarelse fra GO Outdoors - Solihull (Express)

Besvarelse fra GO Outdoors - Solihull (Express)
Very helpful and knowledgeable staff. I bought a great sleeping bag which was just what I needed They let me know about a discount for National Trust members too.

Besvarelse fra GO Outdoors - Solihull (Express)
Visited the store today to gear up for a backpacking trip to some essential gear and backpack. Kait was super helpful and answered every question I asked. I was also looking at new hiking shoes, and she suggested a really nice lightweight leather ones, which I am really happy with. She packed everything nicely in the backpack when I was checking out. Definitely will return for more items.

Besvarelse fra GO Outdoors - Solihull (Express)
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