Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Se mere
Virksomheden har svaret
Lokation
Skift lokationChain Street 3, RG1 2HX Reading, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any... Se mere
Virksomheden har svaret
Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Se mere
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We brought 4 tshirts off the peg in the correct size with no hassle for my husband who needs special sizing. This in itself constitutes a positive shopping experience! Ciaran and Samri we really... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Reading (Express)
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Chain Street 3, RG1 2HX, Reading, England, Storbritannien
4,9
Fremragende
187 anmeldelser
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Fast, friendly experts
Really friendly, expert service from Veronica. I got everything that I wanted and was served quickly too.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Luciana at the Reading store
Luciana at the Reading store was so helpful and knowledgeable and we wanted to commend her.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The customer assistant George was very…
The customer assistant George was very helpful and knowledgeable about the shoes. Very pleased with my visit.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reading shop
Aaya the assistant was very helpful and acted in my best interest even though I was very fussy about buying shoes. Nothing was too much trouble. Will certainly use again
1. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful , knowledgeable staff !
George the sales assistant at the Reading branch was exceptional at helping my daughter choose all of the correct items for her upcoming travels.
Thank you so much for helping us George !
Such a pleasure to deal with - it felt like a daunting task before we started :-))
7. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Perfect customer service
Thank you, Ciaran. Excellent customer service finding the perfect waterproof jacket for me.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Couldn’t be happier, thanks!
Brilliant experience at store. It is deceptively large due to their extensive basement stock. Managed to get everything we needed and more, especially thanks to Luciana who couldn’t not have been any more helpful. 5* for Luciana alone, amazing service.
4. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Good range and not out of town.
I only required new sunglasses so a quick visit but you had a good range to choose from so found a suitable pair. The store was similar as before as a Blacks store in layout which is not a problem and good it’s still in the town centre.
Friendly staff as usual although I needed no assistance so all OK.
1. august 2025
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Friendly helpful staff
Friendly helpful staff. Nice team work evident too. Charlotte and Sami working today.
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
What excellent customer service
What excellent customer service. Shout out to Sammi who was patient, helpful and a pleasure to deal with
26. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Great experience today in-store
Great experience today in-store! Found what we were looking for after 2 weeks and many shops! Go Outdoors you rock! And thank-you Anya for you friendly service!
26. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Good experience
Ciaran was very knowledgeable and helpful and I found a great new pair of shoes.
26. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
10/10
Bought a pair of hiking shoes here and employees were top tier. In particular, Sammi and Ciaron were great as they held a pair of shoes and were friendly throughout. 👍
26. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Ciaran was very patient with us two old…
Ciaran was very patient with us two old ladies. Much appreciated 😊
25. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Anya was very helpful and personable
Anya was very helpful and personable. I came in for new walking boots and a torch and we went out with more!
20. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from Faijan
Great service from Faijan! He was patient and accommodating in helping me to get my membership up and running. Great stock, great service.
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Easy enough to order but when l went to…
Easy enough to order but when l went to pick my parcel up they couldn't find it, waited about 15 minutes then they found it , then the day after l collected my parcel l got a reminder to pick my parcel up and the day after . So the staff really didn't know what they had too do .
18. juli 2025
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Ciaran & Chimaya provided excellent…
Ciaran & Chimaya provided excellent service. The store was very busy but they remained calm, friendly and helpful. They gave me useful information to help me choose the right walking shoes for me. Brilliant
19. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great place !
As a Canadian who travels , when i come in Reading , I always go there . Good products of course , but its the employées that makes this place so great .
Sam and Sammi are the best amoung them , Thank you guys !
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Reading (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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