Visited this store early-ish hoping to purchase some robust, comfortable quality walking trainers for my son. Soon discovered that Anya and Sammi were both very knowledgable, professional and app... Se mere
Virksomheden har svaret
Chain Street 3, RG1 2HX Reading, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Visited this store early-ish hoping to purchase some robust, comfortable quality walking trainers for my son. Soon discovered that Anya and Sammi were both very knowledgable, professional and app... Se mere
Virksomheden har svaret
Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Se mere
Virksomheden har svaret
My order was ready when I arrived at the store. The staff were friendly and helpful. I also bought other products at the store and the man went and got more for me when I saw they were cheaper than I... Se mere
Virksomheden har svaret
Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He i... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

Chain Street 3, RG1 2HX, Reading, England, Storbritannien
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My order was ready when I arrived at the store. The staff were friendly and helpful. I also bought other products at the store and the man went and got more for me when I saw they were cheaper than I thought. Great customer service.

Besvarelse fra GO Outdoors - Reading (Express)
Visited this store early-ish hoping to purchase some robust, comfortable quality walking trainers for my son.
Soon discovered that Anya and Sammi were both very knowledgable, professional and approachable regarding the item we were looking for, plus the shop stock in general.
The young male assistant upstairs was v professional and knowledgeable too. Youth of today? Brilliant !

Besvarelse fra GO Outdoors - Reading (Express)

Besvarelse fra GO Outdoors - Reading (Express)

Besvarelse fra GO Outdoors - Reading (Express)
What a pleasant experience. Being greeted upon entry and when asking for assistance it was friendly and proffesional. Being foreigners traveling always brings questions not normally dealt with. Like the storm jackets usability in hot climate areas. Recomended a light and breathable but completely waterproof jacket. Highly recommend a visit with reasonable prices and high quality clothing.

Besvarelse fra GO Outdoors - Reading (Express)
Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VAT reciepts you must fill the online form in, which I have done and got ignored
It can’t be that hard to given a vat receipt as it was not in the box when I collected the item
I won’t be purchasing anything anymore form them as this is going to cost me money myself now as I can’t claim it back from work as no vat receipt so lost a customer

Besvarelse fra GO Outdoors - Reading (Express)
Bought my tents on line went into the store to pick it up good customer service

Besvarelse fra GO Outdoors - Reading (Express)
Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolutely delightful and was genuinely pleased to put herself out to help us. So refreshing to find such great customer service when other young staff just tell you to look online. Thank you, Anya!

Besvarelse fra GO Outdoors - Reading (Express)
Simply great value and service. Ordered for pick up, and the assistant was friendly and efficient. Made sure I knew the T-shirt could be returned within 30 days, and offered a dressing room to try it on. I really felt she was cared that my customer experience was good.

Besvarelse fra GO Outdoors - Reading (Express)
We needed 2 fold up camping style chairs quite urgently and the store had a great range of choice and colour. Really good value (especially with our customer discount). Staff were helpful. Very happy with our choice - comfortable and sturdy and lightweight to carry.

Besvarelse fra GO Outdoors - Reading (Express)
Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any pressure. Her knowledge and genuine eagerness to help made the whole experience fantastic. Highly recommend asking for Sammi!

Besvarelse fra GO Outdoors - Reading (Express)
Anya was very helpful in helping me choose my merrell hiking shoes and very polite.

Besvarelse fra GO Outdoors - Reading (Express)
Thank you, Ciaran! We struggled to find the place and park nearby as we were returning a tent. Thankfully, we had Ciaran's expert help, including carrying the tent, directing us and answering our questions. He went above and beyond and we really appreciated his exemplary service.

Besvarelse fra GO Outdoors - Reading (Express)
Sammi offered great advice without any sales pressure

Besvarelse fra GO Outdoors - Reading (Express)
Welcoming staff (Sammi).
Very professional and gave me great advice. Very happy with the service.

Besvarelse fra GO Outdoors - Reading (Express)
We brought 4 tshirts off the peg in the correct size with no hassle for my husband who needs special sizing. This in itself constitutes a positive shopping experience!
Ciaran and Samri we really helpful and explained how I should.sign up in store not online and assisted with this..the store offers are a bit confusing with all the bits and differences so it was nice to be helped by such lovely friendly professional people.
I felt rather sorry for Ciaran as he clearly has some needy colleagues who kept being incredibly loud in his earpiece despite him saying he's with a customer.

Besvarelse fra GO Outdoors - Reading (Express)
Luciana and Ciara’s where really nice friendly and welcoming and helpful

Besvarelse fra GO Outdoors - Reading (Express)
Ciaran was very helpful as so needed a Camping bed as I was taken a group of young people to a Young Carers Festival.

Besvarelse fra GO Outdoors - Reading (Express)
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