Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Harrison and Craig were especially kind to me, being so helpful directing me through the store and helping me check out with ease. I found exactly what i needed in under 15 minutes and both mentioned... Se mere
Virksomheden har svaret
Two of us visited today to get some new hiking shoes, and were served excellently by Ian. Super knowledgeable and helpful, and we left with exactly what we were after within 30 minutes. Thanks so much... Se mere
Virksomheden har svaret
Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Manchester
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Urban Exchange, Upper Ancoats, M4 6DE, Manchester, Storbritannien
- 01614 700775
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dylan is always a great and friendly…
Dylan is always a great and friendly help
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service from Marta & Declan…
Great service from Marta & Declan provides us with information on memberships and very friendly service. Everything was easy to find as well.
Thanks again!!!
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I spoke to a real human person!
In this day and age of mulit national, blue chip corporate megasteuctures, penetrating the AI facade of customer service is an increasingly impossible task, so when I phoned go outdoors today and got through to Carmen, my faith in humanity was restored (either that or AI actually passes the Turing test now). But Carmen helped me with a couple of enquiries, one of which I could have actually done myself so thanks again for that. I normally write silly, but positive reviews on sites like this, but I feel this is too important. today was a stark reminder of the importance of human connection in customer services and Carmen was truly exemplary. Thank you.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Karl & Craig exceptionally helpful when…
Karl & Craig exceptionally helpful when assisting me with a purchase of a mini portable stove. Very grateful and I’m happy with the product.
However, customer toilets leave a lot to be desired.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Craig was very helpful
Craig was very helpful, supporting us in signing up to a membership and very friendly advice :) thank you
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great experience in store today
Great experience in store today. Fabulous service from Craig on the tills.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Leanne was very helpful in helping me…
Leanne was very helpful in helping me to find the item I wanted.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Always a pleasure to visit
All the time I find what I need. Operatives are always helpful and respectful!
Thanks a lot Craig.
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great experience in the shop as always
Great experience in the shop as always, been served by Craig multiple times and his knowledge and craic is top notch.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Janet and Craig who served me wAs nice
Janet and Craig who served me wAs nice. Good place
31. maj 2026
Uopfordret anmeldelse
Great service
Joe, Simon & loz helped me out today brilliant service can’t thank them enough
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and friendly staff...
Very helpful and friendly staff despite the hot weather, which did affect 'some' shoppers....
Shout out to Ian & Meg who fetched & carried over ten pair of boots / walking shoes whilst I completed a few laps of the store finally leaving with two pairs.
Customer service didn't stop there because Craig assisted me in price matching knocking a few quid off my bill too.
Great effort; thank you for your help on a hot day 😀
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Extensive range and Great Customer Service
This particular branch was fantastic. Anything you need for your camping needs, you can find there. With a spectacular range of Tents, equipment, clothing and furniture. It is well worth buying the £5.00 membership to get exclusive discounts off your items. At this branch, the staff are extremely helpful and knowledgeable about their products. I wanted to give a special mention to Dylan (One of the floor staff) and Deacon (On the Tills), for their exemplary service and their help with setting us up on said membership and for helping us find and veiw the products that we were looking for. Also earlier today we bought a new tent, Dylan was on that shift, we had trouble getting out with our trolley of goods since the lift was out of order. But Dylan and another one of his colleagues helped us to carry our items to our car. Dylan, Deacon and the other colleague are to be commended for their customer service. All in all, a fantastic camping shop.
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Harry…
Excellent customer service from Harry who guided me around the tent section giving brilliant service which resulted in my buying a tent sleeping bags and few other bits as a first time buyer! Lawrence on the tills was brilliant as well helping me sign up for my club member very friendly guy. As I went to the lift it was broken which wasn’t ideal and the store was hot as well which resulted in the lift being broken I believe. A man called Carl came over and helped me down the stairs with my products and loaded into my car all round customer service 100% and will be back for more products soon
Thank you
Lee
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent service from Craig and the…
Excellent service from Craig and the helpful lady near the shoe section who was very knowledgeable about hiking boots
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful
Amina was very helpful in my search for more Cragghopper long-sleeved shirts. Her search of the storeroom failed to reveal further stock.
However full marks for trying.
The staff here are invariable very pleasant.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Craig was Very polite
Craig was Very polite , helped in every way he could . Asked if I needed help carrying my purchase
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Dealt with a great guy at ancoats…
Dealt with a great guy at ancoats called karl very helpful and really friendly great bunch of guys top place to go
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic costume service from Craig
Fantastic costume service from Craig. Thank you for helping me 👍
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Manchester
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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