I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
We received good customer service from an assistant called Carrie. She helped us choose which tent was suitable for us and which was good value for money. She also flagged up the offers on bundles whi... Se mere
Virksomheden har svaret
Bought some walking boots today Adam the sales consultant was really helpful and patient getting me many pairs of boots I wanted to try. No pushy sales listened to what I wanted and obviously making... Se mere
Virksomheden har svaret
Adam helped us when chosen the right chair for are camping trip. He was patient ,friendly and professional.He also multitasked as other customers were asking him to help them at the same time. He was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Hull
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Clough Road Retail Park, Clough, HU6 7PT, Hull, Storbritannien
- 01482 429679
4,8
Fremragende
2 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great in store experience
Attended the Hull store to pick up a collection, only to find a few other bargains, along with a great prompting to visit the massive sales section from store assistant Hannah, who was amazing with advice and assistance. Came out with an absolute armful of bargains.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Sam went above and beyond to find me…
Sam went above and beyond to find me stock that was still on a pallet on the warehouse as I needed the items for a camping trip this weekend. He was very polite and helpful even when he returned with one and I asked for another! Thank you Sam! 🤩
19. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Easy To Order Well Packed And Fast…
Easy To Order Well Packed And Fast Delivery Thank You.
9. august 2026
Besvarelse fra GO Outdoors - Hull
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great customer service
Great customer service. Provided by Carrie
19. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
so easy to find things
so easy to find things, helpful staff. Girl on till Lydia was amazing. So helpful and knowledgeable. Was a pleasure to shop in store Hull Clough Road.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I had a problem with a product and they…
I had a problem with a product and they sorted it straight away.
Was very impressed
Thank you very much 😀
11. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Incredibly helpful staff
Incredibly helpful staff. Adam was excellent in assisting with my questions and went above and beyond to help. Always enjoy coming to this store.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Bought camping mat
Bought camping mat. Helpful that several were there for you to try and Carrie helpful finding the one we liked from those on the shelf.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Really helpful and friendly the service…
Really helpful and friendly the service and staff was struggling to find the right product and Carrie helped really well and advised what was best lovely lady.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Fantastic service
Fantastic service. Liam and the team were incredibly helpful throughout and got me a great deal. Very grateful and love my new bike and equipment!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I went in store today to sort out a…return
I went in store today to sort out a return. Matthew was very helpful, pleasant, polite and sorted my return out for me very quickly and without any difficulties.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Matthew went out of his way to help me…
Matthew went out of his way to help me while I was in the shop
17. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I’ve been at this shop for the first…
I’ve been at this shop for the first time and really enjoyed it. Friendly staff, reasonable prices and variety of everything. And nice lad Matthew served me at the till so thanks to him too
17. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Adam helped us when chosen the right…
Adam helped us when chosen the right chair for are camping trip. He was patient ,friendly and professional.He also multitasked as other customers were asking him to help them at the same time. He was polite and had really good communication skill to make sure that all were looked after. He went into the back of the store to look for other chair options and also demonstrated putting them up and down and then carried them to the till for me which led to a successful sale. Didn’t even go in for that but customer service was amazing so ended up getting a double camping chair for me and my daughter! Thanks Adam
16. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Top marks Go outdoors
Thank you Adam for helping me choose my new walking boots today, I must of tried just about every pair of boots they had. Adam was determined to find a pair of boots that fit me properly and he did just that. Thank you Adam the Scarpa boots are great. Well done Go outdoors 10/10
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Bought some walking boots today
Bought some walking boots today
Adam the sales consultant was really helpful and patient getting me many pairs of boots I wanted to try. No pushy sales listened to what I wanted and obviously making sure they were a good fit I requested a few pairs. Finally bought a branded scarpa pair lovely lite weight and perfect fit. Cost me more than I originally wanted to pay but buy the best buy once as recently being caught out buying cheaper and them not fitting properly.
Not a bad range in stock with patient polite friendly staff.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Found everything I needed
Found everything I needed, friendly and helpful service from Matthew at the till.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent Seatbox speaks volume go…
Excellent Seatbox speaks volume go outdoors if you want good value ten star without a doubt
31. juli 2026
Besvarelse fra GO Outdoors - Hull
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Excellent customer service,wasnt felt…
Excellent customer service,wasnt felt like I was been rushed, Carrie took the time to help n give advice ! Plus like on the till was polite too but but didn’t get her name ! Love coming in this shop for the bargain but mainly the service is also great !
13. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Hull
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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