No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
Virksomheden har svaret
Lokation
Skift lokationUNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Se mere
Virksomheden har svaret
An excellent experience ordering online and collecting in store. Also a very good loyalty scheme which pays for itself on the first order.
Virksomheden har svaret
James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Horsham (Express)
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Storbritannien
4,6
Fremragende
332 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Walking boots purchase
Ben was really friendly, knowledgeable and helpful
7. februar 2025
Uopfordret anmeldelse
Visited Go Outdoors today to look at waterproof coats. …
Visited Go Outdoors today to look at some waterproof coats. Andy was really knowledgeable about the different options and could not have been more helpful.
8. februar 2025
Uopfordret anmeldelse
The member of staff I spoke to at Horsham was Ben…
The member of staff I spoke to at Horsham called Ben was particularly helpful and understanding and paid attention to my requirements, which concluded in a purchase. Full marks to Ben, particularly as he was fairly new to the position
7. februar 2025
Uopfordret anmeldelse
Really helpful and knowledgeable…
Really helpful and knowledgeable manager, guided me through purchase of a Berghaus coat. Friendly counter staff, processed the purchase and gave me £5 voucher. I’ll definitely be back for a new Berghaus fleece to add to my outdoor kit!!
7. februar 2025
Uopfordret anmeldelse
At Horsham branch
At Horsham branch. Staff always helpful and friendly, readily offer advice.
3. februar 2025
Tom’s a credit to you…..
Came into get a trendy teenager walking boots for DOE Expedition. We were served by Tom, he was so helpful and great with my son. Thanks so much.
2. februar 2025
Uopfordret anmeldelse
No organisation in store for ordered…
No organisation in store for ordered online goods ,
1. februar 2025
Well laid out store with friendly…
Well laid out store with friendly knowledgeable staff who are only too willing to help and offer advice. Members offers are very welcome.
31. januar 2025
Really helpful and great prices.
23. januar 2025
Horsham Store
First time in the Horsham store today. The service from Georgina and Lucy was absolutely excellent. In fact, amongst the best I've experienced anywhere.
Wouldn't hesitate to shop there again and undoubtedly will!
25. januar 2025
Uopfordret anmeldelse
Fantastic Customer Service
Georgiana and Lucy helped me with my purchase of walking boots.
They were very easy to talk to and approach.
Brilliant customer service and informative.
The enthusiasm and friendliness they showed was really nice to experience.
25. januar 2025
Uopfordret anmeldelse
The staff member on check out was…
The staff member on check out was courteous, enthusiastic and very helpful indeed. A credit to the branch.
19. januar 2025
Uopfordret anmeldelse
Good selection of great value coats.
17. januar 2025
Lots of help from staff without…
Lots of help from staff without hassle.found trouser sizes on the smaller size. Best to try on. Can be a bit confusing what you have tried on as so many are black in colour.
Good choices, bought thermal trousers and gillet at a bargain price. Worth registering as a member.
16. januar 2025
Very good And very comfy
14. januar 2025
Helpful
Helpful, knowledgeable, courteous staff who assisted without being pushy. A pleasure to visit
4. januar 2025
Helpful staff
Staff were very helpful dealing with a warranty claim on some black diamond poles.
11. januar 2025
Uopfordret anmeldelse
Both husband and myself visited for…
Both husband and myself visited for walking boots and Kieran was very helpful getting different sizes and recommending styles for us to try. Also patient whilst we tried them on and didn't leave us until we had made our choices.
9. januar 2025
Uopfordret anmeldelse
I went in to look for some wellie type…
I went in to look for some wellie type boots. Staff were helpful and made sure I got the items fir the best price
2. januar 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.