No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
Virksomheden har svaret
UNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
Virksomheden har svaret
Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Se mere
Virksomheden har svaret
An excellent experience ordering online and collecting in store. Also a very good loyalty scheme which pays for itself on the first order.
Virksomheden har svaret
James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff were knowledgeable about stock and I got the impression that they also use the stock. It's good to be able to get advice from people who know what they are talking about and not necessarily following the company line. I've got a REALLY GOOD base kit now don't actually need any other items.

Besvarelse fra GO Outdoors - Horsham (Express)
Great service today from Jakub.... Cheerful, polite, and couldn't have been more helpful. Thanks so much!

Besvarelse fra GO Outdoors - Horsham (Express)
Saw some £25 walking shoes on the rack by the door which looked ok. Went in to try them, they were OK but my wife found some for £50 which were much more comfortable, so bought them.
I was going to TKmax to find a coat, doh.
Staff very friendly as usual.

Besvarelse fra GO Outdoors - Horsham (Express)
Aaron, Georgia and Mel were very helpful on a busy Sunday morning where they were running around like headless chickens making sure every customer was looked after. My partner tried on multiple shoes and all three staff members supported her to get the perfect one - thank you for you conscientious and helpful manner.

Besvarelse fra GO Outdoors - Horsham (Express)
We were struggling with completing the list of stuff needed for DofE and Georgia helped so much. She gave lovely anecdotes and helped us pick what we thought we needed and gave tips and tricks as well. Thank you Georgia (2264)

Besvarelse fra GO Outdoors - Horsham (Express)
Very good service received from Tom when buying a pair of boots. Informative, friendly and knowledgeable but not pushy with it. Really appreciated the way he helped.

Besvarelse fra GO Outdoors - Horsham (Express)
The staff. I found what I needed straight away, but then was guided through becoming a member and getting my Peter Storm jacket cheaper. Very nice man in the Horsham branch, no pressure and customer focussed.

Besvarelse fra GO Outdoors - Horsham (Express)
The products I wanted on the shelf, helpful shop staff.

Besvarelse fra GO Outdoors - Horsham (Express)
I was looked after by your very helpful assistant Sarah. She kindly brought several pairs of walking shoes from your stockroom for me to try on. Thanks to her help I bought a good pair of shoes at a good price.

Besvarelse fra GO Outdoors - Horsham (Express)
The staff were available to help where needed but allowed me to browse. (I detest being hovered around when trying clothes on.) Having been allowed to browse I ended up buying three different jackets as I liked all three. I was surprised to find some wellie-type boots too which I also purchased. HAD I FELT PRESSURED BY PUSHY STAFF, I WOULD HAVE LEFT WITHOUT BUYING ANYTHING! Great value for money, especially with members discounts and some being on the end-of-season sale.

Besvarelse fra GO Outdoors - Horsham (Express)
We visit our local store and with the help from Andy he found the correct size muck boot which fitted perfectly. Thanks again.

Besvarelse fra GO Outdoors - Horsham (Express)
Great deal on walking socks, and my GO Outdoors discount card made them even cheaper. Great quality, really comfy, a pleasure to walk in. Thank you!

Besvarelse fra GO Outdoors - Horsham (Express)
The prices were reasonable, the store was clean and it was easy to find everything. The staff helped us with what we were looking for and were friendly and helpful.

Besvarelse fra GO Outdoors - Horsham (Express)
I went in today for a pair of walking shoes. The choice was excellent as was the stock. The young lad that served me 2264 was very helpful and gave me plenty of time and seemed to have good knowledge of the shoes

Besvarelse fra GO Outdoors - Horsham (Express)
Good experience with Ben providing helpful advice which enabled me to make a proper informed choice. Great shop with wide range of clothing. The membership scheme is recommended. Will definitely shop there again.

Besvarelse fra GO Outdoors - Horsham (Express)
Served by Aaron. Excellent customer service. Very patient and knowledgeable. He’s a credit to the store.
Andy and James served my wife and I. She needed new boot and a decent down jacket. Both were very knowledgeable about the products and made sure we got appropriate discounts. Very pleased with both Mammut boots and a Rab jacket as well as a few other bits. Definitely recommend.
Always a good visit - helpful and friendly team , decent range of brands.
Generally when an assistant offers to help we say no thank you. We are so glad we said yes please to Mel who was engaging, knowledgeable and helpful despite us having a multitude of requirements. She went searching in the store room a number of times, was positive and chatty and knew her job. Thank you Mel !
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.