Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experien... Se mere
Virksomheden har svaret
Lokation
Skift lokation2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... Se mere
Virksomheden har svaret
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
Virksomheden har svaret
Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Halifax (Express)
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Storbritannien
- 01422 413646
4,9
Fremragende
592 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful and patient man who aided…
Very helpful and patient man who aided me in choosing the right walking shoe .
30. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Helpful and friendly service from Steve…
Helpful and friendly service from Steve and Jake. Always a good experience shopping here.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Friendly and helpful
Was served by Steve and Alex who gave the usual very friendly and helpful service at Go Outdoors. Always a pleasure to shop here.
24. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Incredible service
I had a fantastic experience at Go Outdoors. I went in to buy a tent and ended up getting everything I needed for my trip. The staff were brilliant – really knowledgeable, friendly, and patient. They gave me great recommendations and helpful advice that made the whole process stress-free. The service was excellent from start to finish, and I left feeling confident with my purchases. Couldn’t have asked for better – I’ll definitely be coming back!
25. august 2025
Besvarelse fra GO Outdoors - Halifax (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
They were very pleasant and helpful
They were very pleasant and helpful. Great shop.
20. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Ruck Sack.
I have bought a number of things over the last couple of weeks and everything that I have purchased has been the write things. The gentleman and lady that has helped me were extremely helpful as there was one instance that I couldn’t reach the top shelf and the gentleman did it for me.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Halifax (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Knowledgeable and helpful staff
Knowledgeable and helpful staff, helping us to get the right product at the right price.
2. august 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
They had what I needed and were very…
They had what I needed and were very helpful and pleasent
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
They honoured my 2nd refund in the last…
They honoured my 2nd refund in the last 6months
Purchased a pair of PeterStorm walking shoes, both instances the sole had become detached from the main body of the shoe, I replaced them with a pair of Merrell.
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
d me was… I known his name he did not have beard
The member of staff who served me was very rude and annoyed like it was my fault the the tent a fault will not useing this store again I will travel 10 miles to Huddersfield instead very rude
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Thank you to Alex and Steve who helped…
Thank you to Alex and Steve who helped me with my purchases. What a credit they are to the store friendly helpful and definitely know their stuff.
Well done chaps .
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent Customer Service
In the Halifax store today we received excellent service. Both staff members were very friendly and helpful and enabled us to buy everything that we needed. They made our shopping experience very enjoyable, thank you.
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Steve and Alex are excellent staff
Steve and Alex are excellent staff. They have their customer service skill honed to perfection 👍 Thank you for being so helpful and chatty it makes the retail experience far easier if staff communicate so well 😁
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Halifax store
Steve was very helpful when we visited the Halifax store today. He had good product knowledge and was extremely welcoming and polite.
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My visit
Steve and Jake were very helpful throughout my visit. Advice was offered on the different types of hiking shoes and their features were explained which helped me with my choice. A very pleasant shopping experience.
21. juni 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
The guys were so helpful and…
The guys were so helpful and knowledgeable , it was a real pleasure to shop in this well stocked smaller store. Prefer to return here than go to one of the bigger shops purely because of the excellent customer service.
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff in Halifax store were super…
Staff in Halifax store were super helpful. Very passionate - cannot fault them at all.
8. juni 2025
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff at Halifax.
I ordered the item and it was in stock at Halifax. They had a bit of trouble finding it ,as I told them id ordered it and really it was a click and collect. This gave me time to browse. I found another jacket in the sale and purchased that as well. The staff were helpful with sizing on that brand as I haven't had that brand before.
3. juni 2025
Besvarelse fra GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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