Fantastic customer service at this store today and every other time we visit. Mat always helps with what we need, has fantastic knowledge and a lot of patience. Brilliant store!
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Se, hvad kunderne siger
We visited the Caernafon Gooutdoor store earlier today. As we were looking at Fridges and cool boxes an assistant asked if we needed help. His name was Dewi. Very knowledgeable and helpful with our qu... Se mere
Virksomheden har svaret
Quality and useful little aluminium folding tables at a great offer price. Very nice size for inside and outside of the caravan, and sturdy being heavier than expected. Good click and collect service... Se mere
Virksomheden har svaret
I recently went into our local go outdoors and was totally ignored by the staff. Infact the man who was in there, not sure if he is manager, but I was looking at foot ware and he walked between me and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Caernarfon (Express)
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Dinas Garage, Dinas, LL54 7YN, Caernarfon, Storbritannien
- 01286 800125
4,8
Fremragende
208 anmeldelser
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Fantastic service
Fantastic service, could not do enough for me despite the shop being super busy.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Fantastic customer service
Fantastic customer service at this store today and every other time we visit. Mat always helps with what we need, has fantastic knowledge and a lot of patience. Brilliant store!
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing help by mark sorting out my…
Amazing help by mark sorting out my camping stuff right before the big Scottish hike. Diolch yn Fawr for the smiles Mate.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Mark in the store was so helpful with…
Mark in the store was so helpful with the problem I had and couldn’t do enough to help me. Would definitely recommend this store
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We visited the Caernafon Gooutdoor…
We visited the Caernafon Gooutdoor store earlier today. As we were looking at Fridges and cool boxes an assistant asked if we needed help. His name was Dewi. Very knowledgeable and helpful with our questions, also very polite. So much so, we did buy a coolbox. Many thanks young man.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Quality and useful little aluminium…
Quality and useful little aluminium folding tables at a great offer price. Very nice size for inside and outside of the caravan, and sturdy being heavier than expected. Good click and collect service.
24. juni 2026
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Ace Associate and Great Inventory
Mark was very helpful. We bought a camping BBQ, a portable gas range and a portable dish rack. He helped us find what we needed and was friendly, as well. I recommend this location and Mark gladly.
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Amazing service
Amazing service, so friendly and courteous. I can’t paise the staff enough for being so knowledgeable and any info i needed the found the answers. Both Adam and Dewi were great help in the Dinas, Caernarfon store
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Visit
I wanted a pair of inexpensive walking boots and Mark was very helpful. We have recently moved from Birmingham to North Wales and he also told us about some local walks for us to try.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I forgot to take my walking boots …
I forgot to take my walking boots on a recent camping holiday. I looked online for the nearest Go Outdoors store and found one not too many miles away. I travelled to the shop and found just what I was looking for. I also picked up some extra tent pegs, a sun hat and a handy waist bag whilst there. All good. The staff were helpful and even updated the address on my membership card.
19. maj 2026
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Stopped on the way home from camping
Stopped on the way home from camping. Mark helped with exchanging some camping chairs and advising on waterproofing our tent. Extremely helpful and polite. Cheers Mark.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The guy who came to my aid when I was…
The guy who came to my aid when I was looking for bigger than average sleeping bags. I think his name was Mack. I wouldn't have bought one with out his help. My first time in the store, didn't know it was there.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
I bought a pair of hiking boots here…
I bought a pair of hiking boots here and the staff were sound. I left a pair of expensive sunglasses behind me while i was in the shop trying on the boots and called the shop and Adam sent these onto me for free and wouldnt take any money off me for postage. 5 stars
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff extremely friendly and helpful
Staff extremely friendly and helpful! Shop has everything we needed decent prices too.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Thanks to Adam I'm ready for my camino
Currently getting ready for Santiago de Compestela Camino. Bought all I need from this store and when I packed it into my new rucksack and tried it for size realised I had made a mistake so returned to store and the staff were very understanding and helped me choose the correct one, allowing to empty contents of my original onto shop floor and pack into potential new one.
It was perfect. Advice and guidance was very much appreciated, and I would like to thank Adam in particular for his knowledge, help and patience.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Staff very helpful great shop only 500…
Staff very helpful great shop only 500 meters from where we live.
Fantastic range of clothes and camping equipment
29. januar 2026
Besvarelse fra GO Outdoors - Caernarfon (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very informative and helpful staff
Very informative and helpful staff. Friendly but not pushy. Took the time to talk through the different options.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Good range of stock, accessable
Good range of stock, helpful staff. Ease of parking.
30. september 2025
Besvarelse fra GO Outdoors - Caernarfon (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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