It’s not often in this day and age you get such knowledgeable and truly eagerly helpful staff, but that is what you get every time in Go Outdoors Berwick. I was helped by Aleisha today who went above... Se mere
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Se, hvad kunderne siger
I popped into the Berwick-upon-Tweed store looking for a warming fleece for my holiday. Staff were on hand to advise what would be best and showed me the latest new arrivals. A very pleasant shopping... Se mere
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Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... Se mere
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Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Berwick
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Beside the A1167, TD15 2QT, Berwick, Storbritannien
- 01289 543120
4,9
Fremragende
4 t anmeldelser
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Served By Cheryl lovey bubbly…
Served By Cheryl lovey bubbly personality..Made the visit enlven more enjoyable..Even did a little dance..😅
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Cheryl served me she was outstanding…
Cheryl served me she was outstanding very helpful and so pleasant would shop again.
12. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff in the Berwick on Tweed store
Staff in the Berwick on Tweed store, we're friendly, helpful answering all our questions one member spent over an hour with us looking for a tent.
5. juli 2026
Besvarelse fra GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We kregen hele vriendelijke hulp bij…
We kregen hele vriendelijke hulp bij het vinden van het juiste campinggaz én we kregen memberkorting omdat we uit Nederland kwamen. Dank Cheryl!! Groet Erwin en Adrienne
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very knowledgeable staff selling /…
Very knowledgeable staff selling / advising / guiding walking shoes. Guide what works for you, not company profits!
Cheryl at checkout is a star!⭐ Saved me a tidy sum. Maybe “another store card”, but well worth the guidance to take it. And for future visits!
Excellent staff.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good location large stock staff…
Good location large stock staff friendly and helpful was served by Cheryl who was friendly and polite.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Needed a few essentials whilst on…
Needed a few essentials whilst on holiday. This store is very well equipped, very helpful staff and dog friendly. Cheryl on the till helped us save money and was very pleasant and friendly.
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service
Excellent service from Cheryl. Very helpful, polite and friendly. Took time to help us with our purchase. It was a pleasure to shop at Go Outdoors in Berwick-upon-Tweed.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Welcoming staff and Mark in the shoe…
Welcoming staff and Mark in the shoe department was especially helpful.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Berwick
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great service from mark
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful and friendly
Cheryl and the rest of the team were very helpful and friendly, making our dog feel welcome in the store. Cheryl recommended lovely local walks which we took her advice and had a great day out with our dog Ronnie. Thanks for all your help. 😊🐶
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service, as always
The person on the checkout desk (Cheryl) was extremely pleasant and helpful, which added to the whole shopping experience. In terms of the store itself, it is well stocked with a broad range of products at good prices. Definitely our first port of call when seeking outdoor gear.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I visited the Berwick Store on 6/7 and…
I visited the Berwick Store on 6/7 and was welcomed by staff as I entered.
I was served by a member of staff called Cheryl who was very friendly. While paying she asked if I had any other promotion codes that could reduce my total bill, which also included my Blue Light Card.(which I completely forgot about.) This gave me a further reduction which I was obviously happy with!
Thank you Cheryl from a very happy and forgetful customer!!😁
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service from Cheryl
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Personel adorable et à l'écoute
Personel adorable et à l'écoute. Étant en voyage pendant 3 mois, Cheryl a su m'aider comme il fallait.
Merci
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Berwick
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good selection of products.
Good selection of products.
Friendly helpfully staff.
Dog friendly.
Cheryl was very helpfull and approachable which made our shopping experience a good one.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Male 13 PIN trailer/caravan connector
Caravan brake lights failed as we were in the local area.
We discovered it was an issue with the male 13 pin connector. Go Outdoors had the item on the shelf and saved the day!!
I was served by Cheryl who was friendly and cheerful. Service with a smile.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Shopping at Berwick for walking shoes
Shopping at Berwick for walking shoes, Gwen was really patient and understanding in our selection. Once again Cheryl was most helpful at the checkout and as friendly as always.
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Berwick
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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