Good Energy Anmeldelser 

The whole installation of solar panels, batteries and other equipment took only one and a half days. By lunchtime on the second day we were on solar power.

All the personnel involved were very friendly and informative. They all worked together well, especially as we had other workers on site at the same time.

Everything had worked well since. I have no complaints about any aspect of the whole process from enquiry to installation.

I've been with Good Energy since 2005 and would not change anything. If you're looking for energy look no further. In fact, if everyone in the UK used them, WE'D SORT OUT OUR EMISSIONS TARGET!

I have recently updated my system and have batteries. Craig contacted me asking for a schematic diagram and confirmation form. He was polite and replied quickly. I thought I had already done this, but he contacted Ofgem on my behalf and all is well.

Firstly my call was answered almost immediately and by a live Person! Greatly appreciated!
Secondly, that person was Matt Ball, who dealt with my query efficiently and with a very nice manner.
Altogether an excellent experience.

Ryan was super helpful, he was clear and concise.
He made the entire process really easy.

We just wanted to write to say a very big thank you to everyone for all the hard work in getting the solar panels fitted.

The process was super smooth from start to finish and the communication along the way was fantastic.

We are so happy with our solar panels (and the savings we are making!) and can’t thank you enough.

Particular thanks go to Lawrence and Dan who did the groundworks - they were super professional, friendly and efficient. A real pleasure to have at the house.

Thanks again, we won’t hesitate to recommend your services.

I have been with many energy suppliers of the past 60 years. I have never ever experience such a helpful spontaneous polite company in all my life. What a refreshing change. On the phone next to no waiting. Email response immediate. Absolutely fantastic. On the phone I delt with Claire D. Very professional and sorted me out in about 5 minutes and stayed on line to see me through.

We had an issue over the company SMS who install smart meters. We put it into the hands of Good Energy (who have been our electricity and gas suppliers for very many years) and Donna fielded our complaint and dealt with it superbly.

Very nice to be able to interact with someone in case of difficulty eg with acquiring a FIT

I contacted customer service - Linda was there to help very quick and efficient with my questions.
Sorted out quickly everything. All I can say I would recommend Good Energy.
Many thanks Olga

The website had locked me out and Claire provided the magic key:-)

Issue with reading the meter, a problem not of Good Energy’s making. Resolved through very helpful exchanges with Angelica. Typifies how helpful I have found this company.

Very quick and helpful response to my questions from Gift.

5 star review for Steve who helped resolve a 5 year outstanding issue with a disconnected meter. Have removed 1 star because the issue went on for so long but Steve resolved it in a matter of weeks when he took it over.

Can't fault Good Energy on our solar install. Ours was an in-roof system, which is more involved than a standard on-roof setup, and they handled it brilliantly. It took a few visits and they coordinated seamlessly with the roofing team throughout.

Special mention to Pete and Enock, who were fantastic from start to finish. On one visit I couldn't be there in person, and they were more than happy to talk everything through over the phone and keep me in the loop. They didn't just fit the panels and leave; they took the time to explain the system, offered genuinely useful advice, and made sensible recommendations tailored to our roof and our energy use rather than just pushing a one-size-fits-all package.

The finished job is spot on — tidy, well thought through, and clearly done by people who take pride in their work. Highly recommend them to anyone considering solar.

⭐⭐⭐⭐⭐

Excellent rates, british customer service staff in the UK, fast service. After the complete disaster & overcharging of British Gas (£3500 for 5 months service) I now pay £100 per month with this fabulous company.

You will SO happy with GOOD ENERGY!!!!

Have never come across such excellent customer support. Emails answered within an hour and every query explained clearly. If only all companies were like this.

Michaela had the time and patience to explain everything about meters and solar

Clear and helpful conversation. Problem -solving attitude. Thank you.

The Switch went smoothly. Customer Service was excellent; Craig kept me informed throughout. While switching will always, it seems, be a fraught experience Good Energy made this my least stressful switch yet.