Communication. Have not heard a word about what I need to document for you. Prices went way up and coverage went way down, along with services. Not sure why I’m still with you, rather like flushin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Finally received an email back but sat on chat for over an hour before giving up and getting off. Chat said wait a few minutes to get an associate, but no one ever came on or responded. Super annoying... Se mere
Virksomheden har svaret
I have been with Good cover several years now and there have been no problems. It's so easy to renew my coverage and having my payment removed from bank account ever month is the easiest way to go.tha... Se mere
Virksomheden har svaret
We just started with your company and we were pleased. We had a mixup in our apartment numbers and was sent an email the next day. It was taken care of. The experience has been awesome thus far we’ll... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Goodcover
Skrevet af virksomheden
Goodcover's mission is to build a community of members enjoying financial peace of mind at the lowest possible cost. Our first service is better Renters Insurance designed with members in mind.
For too long, renters insurance has been complicated, expensive, and designed to benefit insurance companies rather than the people they're supposed to protect. Goodcover changes that with a modern, member-first approach that puts your needs at the center of everything we do.
What Makes Us Different
💰
Cooperative Model & Member Dividends
We've adopted a cooperative model that puts Members first. Here's our radical idea: money not needed to pay claims is returned to our Members through our Annual Member Dividend. We believe premiums are for your protection, not to fatten our profit. We pool Members' premiums, take a fixed fee, pay claims, and return the remainder directly to you.
⚡
Digital-First Experience
Get a landlord-approved policy in under a minute with our instant online quote system - no email required. Our streamlined process eliminates the hassle that other insurers put you through. Adjust your coverage anytime, anywhere, instantly in your Member Dashboard. With seamless adjustments, you'll have peace of mind in real time.
🛡️
Better Coverage for Your Stuff
Get worldwide protection for your belongings. Whether your laptop gets stolen in a coffee shop while on a trip or your items are damaged at home, we've got you covered. We offer Replacement Cost coverage, meaning for a covered loss we'll pay for you to buy a new, equivalent replacement - not the depreciated value that some other insurers offer.
Our Services
🏠 Renters Insurance Coverage
Personal Property: Worldwide coverage for your belongings
Liability Protection: Protects you if you get sued for accidental property damage or bodily injury, plus covers legal defense costs
Guest Medical: Coverage for medical expenses if guests are injured in your home
Additional Living Expenses: Temporary housing if your place becomes unlivable
Standard Coverage
Includes standard covered perils
SUPERGOOD Coverage
Optional upgrade that covers accidental damage with zero deductible
✨ Unique Features
👥
One Policy for All Roommates:
If your roommates are on your lease, they're on your policy - no extra steps and no extra cost
⚡
Instant Coverage Adjustments:
Change your coverage instantly through your Member Dashboard
✂️
We'll Cancel Your Old Policy:
We'll do the legwork to cancel your previous insurer so you don't have any gap in coverage
💎
Clear, Honest Pricing:
Straightforward, easy-to-understand coverage and pricing that won't surprise you
Technology & Innovation
🤖
Goodcover Intelligence
We use a combination of AI, augmented intelligence, and good old-fashioned humans to bring renters insurance into the twenty-first century. Our AI models analyze thousands of data points to assess risk and determine the right coverage for each member, allowing us to offer fair and accurate pricing while avoiding biases that can creep into traditional underwriting processes.
👥
Human-in-the-Loop Approach
We believe technology should augment human expertise, not replace it. Our team of experienced insurance professionals works alongside our AI to ensure our members get the best possible service. We're always here to answer your questions and help you navigate the complexities of insurance.
Financial Backing & Stability
🏦
Trusted Capital Partners
Goodcover is proud to partner with leading reinsurers who worked with us on an innovative model to deliver a unique product our Members love. Our reinsurers have more than $20 billion in assets combined, ensuring our Members have access to financial stability in case of large emergencies.
🚀
Backed by Innovative Investors
We're supported by leading venture capital firms and investors who believe in our mission to transform insurance, including Y Combinator, Fuel Capital, and other industry leaders.
Our Approach
💰
Lower Costs for You
We're ruthlessly efficient, eliminating waste that stands between you and affordable peace of mind. You don't pay for expensive agents, celebrity endorsements, or unnecessary overhead - just great coverage at fair prices.
🚀
Modern Insurance for the Modern Era
We're digital-first, easy to understand, and backed by real human support when you need it. Our convenient renters insurance represents the future of protection - simple, transparent, and designed around your needs.
📋 Licensing & Compliance
Goodcover is fully licensed to offer renters insurance across multiple states. We're committed to regulatory compliance and maintaining the highest standards of financial responsibility. We may be a fast-moving startup, but we're not here to break things - we're here to fix an industry that's been broken for too long.
📞 Contact Information
Customer Support:
Available through our Member Dashboard and support center
Available through our Member Dashboard and support center
Email:
hello@goodcover.com
hello@goodcover.com
Help Center:
support.goodcover.com
support.goodcover.com
Ready to experience insurance the way it should be? Get your instant quote and join thousands of members who've discovered that insurance doesn't have to be complicated, expensive, or frustrating.
Kontaktoplysninger
149 New Montgomery Street, 94105, San Francisco, USA
- +1-855-231-4663
- support@goodcover.com
- www.goodcover.com
4,0
God
76 anmeldelser
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’m disabled with mental illness which…
I’m disabled with mental illness which makes it hard for to get certain things. I initially provided everything requested. My agent then proceeded to ask for more things that were impossible to get at the time. The insurance looks for any reason to back out and not insure.
6. marts 2026
Besvarelse fra Goodcover
Hi Alberto, thank you for bringing this up to our attention, we take these sorts of things very seriously and will be reviewing with your claims adjuster. Stay tuned for further updates via your email.
Deadly horrible
Deadly horrible, bullied,abused neglected during flood with my teenage son and my self both disabled during all winter holidays and valentines!
Every person who answered your phone line has lied! 🤥
26. februar 2026
Besvarelse fra Goodcover
Hi Jacqueline, thank you for bringing this up to our attention, we take these sorts of things very seriously and will be reviewing with your claims adjuster. Stay tuned for further updates via your email.
I just signed up with this company and…
I just signed up with this company and they have posted a late fee on my account! Customer service has not responded to my inquiry in the matter either
27. februar 2026
Besvarelse fra Goodcover
Hi Theresa! Thank you again for working with support through this issue. And thanks for bringing this up - as we don't charge late fees, it's no good that the alerts you see make it seem so! As discussed the copy edit for this is in progress.
Super affordable and easy to use
Super affordable and easy to use. this helped get me and my 2 roommates on the same renters insurance plan. gotta love the convenience
25. februar 2026
Besvarelse fra Goodcover
Thanks!
No issues
I never had any issues with the company. I am still a customer under a different email address. It was easy to sign up for a policy and make payment on it.
5. februar 2026
Besvarelse fra Goodcover
Nice, thanks Valarie.
I'm not big on a lot of words so I will…
I'm not big on a lot of words so I will just say that the service has been excellent.
16. februar 2026
Besvarelse fra Goodcover
Thanks Calvin!
Price goes up
Price goes up, there are cheaper services but not active in my area so have ot use goodcover
12. februar 2026
Besvarelse fra Goodcover
Hi Nate - thanks very much for your feedback - we totally get how premium increases can be very frustrating.
Insurance rates can change for a variety of reasons, including updates from third-party data providers regarding risk assessments, regional trends such as weather or fire risk, inflation in repair and replacement costs, or changes to underwriting guidelines. And in some unfortunate cases - all of those things!
As our carriers are regulated, any rate changes applied are based on filings reviewed and approved by the State. While significant adjustments are uncommon, we are required to use the most current data and risk assessment available to ensure pricing remains fair and accurate across all members.
Besvarelse fra Goodcover
Thanks!
I haven’t had to use they but thankful…
I haven’t had to use they but thankful that I can afford the services. But I know someone in my complex that has used them.
26. januar 2026
Besvarelse fra Goodcover
Thanks! Happy to be of service.
Besvarelse fra Goodcover
[edit] Hi Dan - thanks again for working through it with Support and getting this resolved - we apologize your account was renewed in error - the docs are already issued and the money is on it's way back to you.
Easy, Affordable Coverage
Easy to enroll and seems like overall good coverage. Affordable!
15. januar 2026
Besvarelse fra Goodcover
Thanks!
Finally received an email back but sat…
Finally received an email back but sat on chat for over an hour before giving up and getting off. Chat said wait a few minutes to get an associate, but no one ever came on or responded. Super annoying and frustrating that there is no way to call a direct line and get things resolved in a timely manner.
6. januar 2026
Besvarelse fra Goodcover
Thanks for the feedback, I'm sorry you had trouble reaching someone!
What made my experience great as of now…
What made my experience great as of now is that I have not had to use the insurance yet. Hopefully it stays that way
12. december 2025
Besvarelse fra Goodcover
Glad it's going great so far!
Besvarelse fra Goodcover
Thanks!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.