Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

5/5 Stars — Exceptional Interstate Move! I highly recommend Flex Moving & Storage! Our long-distance move from Philadelphia to Boston went flawlessly from start to finish.The pickup crew in Philly wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The Phoenix team arrived at scheduled time, Ivan, David and 1 other person( I can’t remember his name ) were professional, careful with everything and made me laugh. I would recommend Flex for anyone... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I hired go flex because they had good reviews, but obviously whatever they put on their website was false. I booked a move three weeks in advance and paid a deposit. Packed up everything & took a P... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Flex has made my move from Houston to Austin so seamless. The prices was affordable(I was able to move, store, and unpack my things all with the same company). The team who helped me move out and move... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flytte- og opbevaringsfirma
  2. Flyttefirma

Skrevet af virksomheden

Full-service moving at a price you’ll love. Plus, storage, on demand delivery, and labor-only help — everything you need on moving day.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

117 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 97 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(117)

110 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Company was on time

Company was on time. Pickup was great and professional. Move in was also great. They put everything where I requested. They were quick and did everything in the time frame. I would recommend them to anyone and if I need anything I will definitely call them

20. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Thank you so much for the wonderful review! We know how important it is to stay on schedule, so we're thrilled to hear our team was on time, professional, and efficient from pickup to delivery. Knowing that everything was placed exactly where you wanted it and that you would recommend us means the world. We look forward to helping you again whenever you need us!

Bedømt til 5 ud af 5 stjerner

Loved my Movers from Flex Moving and Storage

Jahrice and Sabree were amazing movers. They were kind quick and ensured everything made it safely through the move. I'm so glad I decided to go with Flex Moving definitely has the most competitive pricing out there!

17. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Thank you so much for the wonderful review! We always strive to offer the most competitive pricing around, but we're even more thrilled to hear that Jahrice and Sabree took such amazing, kind, and quick care of your things. We are so glad you chose Flex, and we hope you love your new space!

Bedømt til 5 ud af 5 stjerner

Great Job

These guys showed up and took care of business. Did a great job, didn't try to up sale unnecessary items. I would definitely recommend this company to anyone. Iwas completely satisfied. The people they sent out were super friendly and hard working.

14. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Thank you so much for the recommendation and for highlighting the hard work of our moving team. We pride ourselves on providing clear, transparent pricing without any unnecessary upsells, so it’s wonderful to hear you were completely satisfied with our service. We’re glad our friendly crew could bring you total peace of mind during your move!

Best,
Flex Customer Support Team

Bedømt til 5 ud af 5 stjerner

Truly the best moving experience I’ve…

Truly the best moving experience I’ve had. Affordable, timely, kind, and careful. Will use them everytime.

16. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

We are thrilled to hear that this was your best moving experience yet! Delivering timely, careful, and affordable service is exactly how we ensure a smooth, reliable move for our customers. We truly appreciate your support and look forward to managing your next move whenever you are ready.

Best,
Flex Customer Support Team

Bedømt til 5 ud af 5 stjerner

I did a local move

I did a local move. Customer service and set up were very professional, helpful, and nice. The movers came on time. They did a great job handling my things. All of my things got to my new place safely. I recommend Flex if you’re looking for movers.

14. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Thank you so much for the recommendation! We are thrilled to hear that our customer service team made your setup so professional and that our local moving team arrived right on time. Ensuring all your belongings arrive safely and providing a smooth, reliable experience is exactly what we aim for.

Best,
Flex Customer Support Team

Bedømt til 4 ud af 5 stjerner

Flex moving sucks. Jerry was great though

Flex moving storage is so disorganized and two of the three movers sucked. Jerry Washington was the only mover who went above and beyond for me. Hes the only reason why im giving a 4 star rating because Flex told me he will get compensation for my review. Otherwise, id give them a 1 star. Definitely wont be using this company ever again

14. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Thank you for sharing your feedback and highlighting Jerry’s exceptional work during your move. We are prioritizing a review of your move details immediately to ensure our high standards for coordination and service are met. Please send an email to support@flex.storage with your Booking Confirmation Number in the subject line so we can look into this further and make sure you’re taken care of.

Best,

Flex Customer Support Team

Bedømt til 5 ud af 5 stjerner

Joel and his crew did amazing

Joel and his crew did amazing. They got in and out as quick as possible.

12. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

We are glad to hear that Joel and his crew provided such an efficient and capable experience for your move. Our goal is always to provide a smart, streamlined process that respects your schedule while keeping everything under control. Thank you for choosing Flex and for highlighting our team's quick work.

Best,

Flex Customer Support Team

Bedømt til 5 ud af 5 stjerner

Flex Moving & Storage did a great job…

Flex Moving & Storage did a great job moving a large toolbox for us. It was short notice but they were able to schedule the move within a few days at a very reasonable price, even giving us a discount because we weren't moving it very far . Thomas contacted us the morning of the move to confirm the pickup and dropoff points and they were able to arrive earlier than scheduled. Thomas and his team worked quickly and carefully to secure and transport the box. Also Alex was very helpful (and patient) answering all my questions. Highly recommend this company!

9. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

We are glad our local team could coordinate such a quick turnaround for your toolbox transport here in the neighborhood. It is great to hear that Thomas provided the clear communication and early arrival we strive for, while Alex ensured all your questions were answered with care. We prioritize making these short-notice moves both efficient and affordable to give our customers total peace of mind.

Best,

Flex Customer Support Team

Bedømt til 4 ud af 5 stjerner

I received courteous

I received courteous, fast service at a price within my budget

6. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

We are glad to hear our team provided courteous and efficient service at a price that worked for your budget. Providing transparent, value-focused solutions is a priority for us, and we are happy we could make your move both smart and affordable. Thank you for trusting us to manage your transition with the expertise and care you deserve.

Best,

Flex Customer Support Team

Bedømt til 1 ud af 5 stjerner

It took numerous calls and emails to…

It took numerous calls and emails to get a correct itemized bill of lading (legally binding contract and receipt that shows services and costs - protects you from getting stuck with extra charges!)
Then only 2 of the 3 man crew showed up on move day, and one of them, it was their first day on the job. The guy in charge spoke extremely broken to no English. After numerous calls, and me letting the supervisors and billing, no way I'm paying full price when the services are not being provided. Eventually 3 other guys showed up to help pack, because the packing was taking so long with just 2 people working . Finally, the get the trailer (yes, I said trailer) loaded. Things I said to not load, got loaded, while other items were left at the old place!!! And at some point during the day, 3 of the workers left; the new guy and 2 of the guys who were sent by the company. So I'm back to only 2 guys to unload all my stuff. Some female worker showed up (apparently the 3rd to help unload)... It took the "team leader" 45 minutes to travel 4.1 miles...and I'm being charged by the hour. So he finally shows up with my stuff, and eventually gets the trailer backed into my driveway, and then they sit. Didn't start unloading the truck . They don't start unloading until billing contacts you to tell you the final costs and you pay. Nowhere in the bill of lading did it state payment is to be paid in full BEFORE unloading . One of the supervisors had reduced my final cost SOME. I DEFINITELY DID NOT GET $1150 WORTH OF SERVICE. The contents in the boxes were a hot mess, things from different rooms in the house going into the same box. The 3rd person sent to help unload my stuff, the female, sat in her truck the whole time the 2 guys unloaded everything. Why was she even there in the first place then?? My patio table is still sitting in my garage and not on the patio. I have to haul my lawnmower back to my old house to mow the lawn. Most of my furniture has dirty marks from hands and the trailer. I had to put my bed back together. They pretty much just put stuff down in my new house unless I was standing right there and told them to take items to specific rooms. Only about half of the boxes were labeled with what room the contents came from . I found cigarette butts lying around at both houses. I don't smoke.

It was a cluster F*** day from the beginning -when the new guy showed up at my house at 7am!! It was the worst move I have ever endured, especially for the cost I ended up paying .

DO NOT USE THIS COMPANY. Communication is ridiculous. They tell you one thing, but reality is totally different. Truly a nightmare. And they are not that cheap to begin with . Go with a quality moving company.. not this "company"

27. april 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Hello, thank you for letting us know about your experience. Please reach out to us at support@flex.storage with your Booking Confirmation Number so we can review your move details.

Best regards, Flex Customer Support

Bedømt til 1 ud af 5 stjerner

Stay away from this company!even their…

Stay away from this company!even their employees and contractors showed up and warned me - cancel! They weren’t prepared this is horrible ! At the final moment flex messed up royally

5. maj 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Hello. Thank you for letting us know about this. Please email your Booking Confirmation Number to support@flex.storage; we’ll be able to access your account and look into this further.

Sincerely, Flex Customer Support

Bedømt til 1 ud af 5 stjerner

Thieves

Thieves! They stole my belongings
Have reported to the police
Do not hire them they are a bunch of lazy amateur movers who come with the intention to steal and take your home valuables
Do not hire
They are scammers

18. april 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

We have already begun looking into your service details to prioritize a review of your move and ensure we make this right for you. This level of service is not our standard, and we are moving quickly to get to the bottom of what happened. Please send us an email to support@flex.storage with your Booking Confirmation Number in the subject line so we can review your move details immediately.

Flex Customer Support Team

Bedømt til 5 ud af 5 stjerner

My experience with flex moving was…

My experience with flex moving was great!, they were very fast and efficient as much house items and furniture I had it did not take long for the move to be completed, I was very satisfied n happy with the work, totally recommend using this again in the future. :)

17. april 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

We are pleased to hear that our team provided the fast and efficient service needed to handle your furniture and household items with ease. It is our goal to be the smart, capable solution that makes the moving process feel completely under control. Thank you for the recommendation, and we look forward to assisting you again in the future.

Best,

Flex Customer Support Team

Bedømt til 5 ud af 5 stjerner

I had a great experience with this…

I had a great experience with this company from start to finish. The team was professional, punctual, and handled all of my belongings with care. They worked efficiently without cutting corners, and everything arrived at my new place in perfect condition. What really stood out was their communication—they kept me informed throughout the process and were quick to answer any questions I had. Moving can be stressful, but they made the entire experience smooth and hassle-free.

I would definitely recommend!

10. april 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

We are glad our team could provide the professional, punctual service you deserve for your move. It is great to hear that our proactive communication and careful handling gave you peace of mind throughout the process. Thank you for recommending us as a smart, reliable solution for a smooth transition.

Best,

Flex Customer Support Team

Bedømt til 1 ud af 5 stjerner

Bait and switch scam

Update: 5/11/26:

The company is now attempting to "settle" my complaint by using my own security deposits. On 4/29, a representative (Kendall) explicitly promised a $250 refund as compensation for service failures and "extenuating circumstances." However, the company has now informed me that because they returned my initial deposits, they will not honor the additional $250 compensation.

Essentially, they are using my own money to cover their "settlement" offer. It is a total bait-and-switch on a written promise of compensation. I have forwarded this entire exchange to the Pennsylvania Attorney General as part of my active complaint. Future customers: beware of written promises from this company—they do not intend to honor them.

Original review:

Run! This company is a scam operation that takes upfront deposits with no intention of providing the contracted service, then effectively steals your money when they fail to show up.

I contracted them for a residential move that involved two 24-foot trucks and a four-man crew. At 7:58 PM the night before my move the next morning, Michael Akortia, the area manager, attempted a blatant bait-and-switch, telling me they were only sending a single trailer towed by a pickup truck. When I demanded they honor the original contract, the lies began. We spent our entire moving day being misled about arrival times and "second drivers" that never existed. After waiting the entire day hours past our window, we were finally told by Michael only three people were available—and they never even showed up.

My wife and I were left stranded and forced to rent a U-Haul to move ourselves, yet Flex Moving has decided to keep my deposit. Despite multiple attempts to resolve this, they have refused to issue a refund for a move they never performed. My "account manager," Wes Morgan, was all smiles during the sales process but has flat-out ignored every email and voicemail I’ve left since they breached our contract.

This isn't just bad service; it is theft by deception. They lure you in with a professional sales pitch, fail to provide the equipment or labor promised, and then ghost you while sitting on your payment they stole. I will be reporting them to the Attorney General for consumer fraud. If you value your money and your sanity, stay away.

16. april 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Hello. Thank you for your feedback. We’re going to look into the details of your move. Kindly email us at support@flex.storage with your Booking Confirmation Number so we can assist you.


Kind regards, Flex Customer Support

Bedømt til 5 ud af 5 stjerner

I highly recommend Flex Moving and…

I highly recommend Flex Moving and Storage for anyone looking for a stress-free move. The crew was punctual, professional, and handled all of my belongings with extreme care.

The pricing was transparent with no hidden fees, and they worked efficiently to get everything settled in record time. If you want a reliable, hardworking team that makes moving look easy, this is the company to call!

10. april 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Thank you for the kind words about your recent experience. We are pleased our team provided the punctual, professional service we strive for while handling your belongings with the care they deserve. It was a pleasure managing the details of your move to ensure our transparent pricing and efficiency met your expectations.

Best,

Flex Customer Support Team

Bedømt til 5 ud af 5 stjerner

Charlie and Tamore were great…

Charlie and Tamore were great effecient, and took care of my furniture in a quick safe manner. Thank you

16. april 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

It is excellent to hear that Charlie and Tamore provided such great and efficient service. We prioritize expert handling and professional speed to ensure your furniture is moved safely and securely. Thank you for choosing Flex to manage your move and for recognizing the care our team puts into every transition.

Best,

Flex Customer Support Team

Bedømt til 1 ud af 5 stjerner

Paid $5,500 upfront for a scheduled…

Paid $5,500 upfront for a scheduled move. Throughout delivery day, multiple reps confirmed my items would arrive — including a specific 8 PM delivery window.

At 7:45 PM, I was suddenly told nothing was coming. No prior warning.

We were left without beds or essentials and had to book a last-minute hotel ($681).

In addition, different trailers (not the original one from pickup) arrived for delivery, despite the shipment initially being sealed. This raises serious concerns about handling, as several items (TVs, screens, furniture) were damaged.

Filed a complaint with the Florida Department of Agriculture and Consumer Services — the company chose not to respond.

Still unresolved.

12. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid Flex Storage - Scam Operator

This Pittsburgh moving company is actually a broker call center operating out of Florida. They sounded legitimate, but cancelled with no explanation the night before a scheduled 8am move. I am still waiting for a refund. Absolutely disgusting business practices.

27. marts 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Hello, thank you for sharing your experience. We want to make this right. Please send your Booking Confirmation Number to support@flex.storage so our team can investigate what happened during your move.

Kind regards,
Flex Customer Support

Bedømt til 1 ud af 5 stjerner

SCAM ARTISTS!

SCAM ARTISTS!! I was told on a recorded line that I had until Monday March 24th to cancel and that I would get my 50$ deposit back. I did as such and not only did they not refund me but then charged me an additional 200$!! I was never told about any 200$ charge. I never signed anything or agreed to anything. They never even sent an email or text confirmation until the 24th. I have contacted an attorney and will get my money back!

23. marts 2026
Uopfordret anmeldelse
Goflex-logo

Besvarelse fra Goflex

Hello, thank you for letting us know about your experience. Please reach out to us at support@flex.storage with your Booking Confirmation Number so we can review your move details.


Best regards,
Flex Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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